I left a message on machine on Sunday expecting a call back Monday. Abraham called back and volunteered to have a look Sunday. He came and very quickly nailed it down to one of 4 parts it was likely to be I had researched. He gave me the option of OEM or generic and recommended the generic as the unit is 12 years old. He came back with the part Monday morning and it worked fine after he replaced it. He only charged me for one service call and the part. He also gave me good advice re not repairing the fridge icemaker as it is also long in the tooth. I am completely satisfied that he is efficient and honest and will use him again.
- Approximate cost of services: