Imperial Energy

Heating & Air Conditioning
287 Idema Rd L3R 1B7 ON L3R 1B7
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92%

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Reviews by rating (past 12 months)

Reviews for Imperial Energy

Average customer rating:
9.7 10 (46 reviews)

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Private User
Private User
Private User reviews Brampton, ON
10/10

Furnace and ac

After rebates I think we paid about 7k with taxes in. Bruce has been stellar pretty patient in answering all my questions as I can be very inquisitive so thank you Bruce. I have to say I got the bang for the buck system and after a year and a half it's working wonderfully.

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Private User
Private User
Private User reviews Brampton, ON
10/10

Furnace replacement

Imperial Energy was my second quote. Mike offered me with a superior unit at a very much better price. Skillful installation followed without complications. We are completely satisfied, well done.

Thanks

Dave F

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Company Response

Thanks Dave for your review. We are glad that we have been able to live up to your expectations.
We appreciate your business and look forward to your referrals.

Lori in Toronto
Lori in Toronto
1 review Toronto, ON
10/10

New A/C + Furnace

Thank-you Bruce and Travis for all your hard work and getting it installed for us quickly. You both were knowledgeable, friendly, and took your time explaining everything to us. The workers that came to install were here for such a long time as we had such an old furnace for them to replace, but never complained and left got the job done with smiling faces. They were clean and efficient and ensured everything was just right for us. We are so pleased that we went with your service.

Thanks again.

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Company Response

Thanks Lori for your support. We appreciate your business and look forward in serving your needs in future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Professionally Completed Job

The process and all the benefits of installing new heating and cooling system was completely explained. The job was executed very professionally. I would highly recommend Imperial Energy to all 4725 Sheppard ave residents.

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Company Response

Education is a big part of being able to make an informed decision. We try our best to help our clients understand the expectations and follow it up with professional work. Thank you for acknowledging our efforts.

Stu from Toronto
Stu from Toronto
5 reviews Toronto, ON
10/10

New Central AirCon

After having some work done on the house we had to replace our central air. Bruce and Travis were awesome to deal with and worked with us on both pricing and scheduling (around our ever changing dates). Our unit was installed by a great friendly crew. Imperial Energy was professional from beginning to end and they leave you with the impression they stand behind their work and are there for anything you need.

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Company Response

Our intention is to provide comfort and that requires a collaboration of professionalism. It certainly seems that we met our standards here. Thank You Stu

9665ellis
9665ellis
1 review Barrie, ON
10/10

Furnace

Very professional, great product, fair price, response time start to finish was fantastic.
Sales person (Ken) was very knowledgeable and made sure my needs were attended to as quickly as possible.

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Company Response

We never get tired of hearing that we are doing a great job out there. Thanks so much for your kind words. It was a pleasure working for you.

Rojin in Toronto
Rojin in Toronto
2 reviews Markham, ON
10/10

Very Reliable and honest

My furnace broke down early December and they came by and fixed it right away. It was a slightly difficult job because of limited space and old house construction but they worked at it hard without complaining and didn't charge me anything extra. Very helpful and informative. Great company to hire!

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Alisha and Christopher  in Scarborough
Alisha and Christopher in Scarborough
1 review Toronto, ON
10/10

Great product, amazing service

The heat pump has made us comfortable and cozy, what a relief! Bruce has been so helpful and knowledgable. So happy we switched. The electric baseboard heaters were costing us an arm and a leg. Hopefully, that's over now.

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Company Response

We are so happy to hear that you are achieving the comfort you desired. We cannot wait to hear from you once you see the reduction in energy costs that is invariably associated with this upgrade. Thank you for coming on here to acknowledge our help and knowledge.

Bill in Toronto
Bill in Toronto
1 review Toronto, ON
10/10

Tank-less Boiler and Ductless AC installation

I just built my house and project managed the whole build, my first project of this caliber and i wish that i would have gave them the complete HVAC Job.

i got good service, Bruce was awesome to deal with and i love the 10 % deposit and balance on completion unlike small companies/ individual guys doing hvac.

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Company Response

It was a pleasure to work with you on this project. We do many projects like this every year and when it is the owner that is the general contractor for the first time there is bound to be challenges. We got through those together and everything worked out well. Thank you for acknowledging us on here.

Gary
Gary
1 review Vaughan, ON
10/10

Heating and Air Conditioning

The furnace in our warehouse stopped working in the middle of a cold snap. Although their phones were probably ringing off the hook, a service call was quickly arranged where it was determined that we needed a new furnace. The entire process of replacing the unit was handled quickly and efficiently and was a very positive experience from start to finish. The price was fair, the service people clearly knowledgeable, and the installation team excellent. We would, without reservation, refer them to any business looking for a reliable and trustworthy heating and air conditioning company.

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Company Response

A big part our business is service and when you are a 24/7 service provider you have to be at the ready. We reacted as we always do and in this case we were able to solve your problem and happy to do that for you. You did not have to come on here and acknowledge our efforts but we appreciate you doing that. Thank You

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Imperial Energy

For over a decade Imperial Energy has been providing heating and cooling solutions to residential and commercial customers across the Greater Toronto Area. We offer a wide array of HVAC products and services along with professional Mechanical Engineering from our in-house certified Professional Engineers. We know that a reputation for ...
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