I found Martin on Homestars on a Friday afternoon when my secondary fridge failed after an area power blackout.. He told me up front he could not come until Monday morning. I made an appointment which he said he would be here mid morning. He showed up about 9:45 am and started working immediately - I had identified my model number to him and he brought the proper starting relay with him - so no going to get parts after the fact. He had it diagnosed, installed, and working within a half hour. He advised me there was no warranty as this could be a sign the compressor was near the end of it's service life ( the fridge is 19 years old )- but said it looked and sounded alright to him. I am very satisfied with his honesty and will gladly use his services again.