Drain Relief

Drainage Contractors
Toronto ON M2N 2M2
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94%

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Reviews by rating (past 12 months)

Reviews for Drain Relief

Average customer rating:
10 10 (42 reviews)

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rangon111 in toronto
rangon111 in toronto
3 reviews Ajax, ON
10/10

Amazing service and dedication

I called Mike in a short notice, despite being busy he showed up and was super dedicated in wanting to help me out. Before doing the job he took the time to nicely explain to me all potential issues and solutions and what I can expect etc. I thought this was great, I learned a lot and knew which directions I might need to go before even getting started. After persistently snaking 3 times we finally got the clog cleared. Though it was already clear from the first snaking but Mike was not happy as he felt that I may have issues in the future again. So he did it 2 more time untill it was properly done and upto his expectations. He spent a good amount of time doing this. I felt he was very dedicated and loved doing what he does; apart from the awesome work he did it was really nice chatting with him. He is a true star. I would give him 6 stars if it was possible. Keep up the good work always buddy and thank you so much for your help.

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Dominic
Dominic
5 reviews Toronto, ON
10/10

Old home with a one toilet not flushing

We have an old home with one toilet not flushing, and water backing up into the sump pump.
All the other toilet and sink work fine. This was a very odd problem, which really made no sense.
I tried a few things on my own and usually I get it, but this time “not”.
I used Mark in the past, and I found him to be very trust worthy, professional, with the tools and experience. Mark came over, we discussed the problem in detail.
The combination of his experience with the older home, the camera to pin point exactly where the problem was “which happened to be just outside the home” and then cleared it with his snake. Was just awsome

With the camera, he was able to confirm no damage in the pipe, so that gave me piece of mind as well.
I would highly recommend Mark-Drain Relief for all your plumbing needs.

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George in Aurora
George in Aurora
7 reviews Aurora, ON
10/10

Finished basement - clogged drain

This is a case where the small companies that have limited reviews are much better than the larger companies with lots of reviews. Normally I only use homestar companies that have lots of reviews with positive feedback. I took a chance on this firm as the owner (Mark) was upfront and real with his comments and advice. Mark took his time to understand the situation, knew how to deal with it and took the time to cleanup after he left. I will 100% use him again and really appreciate his honesty and work. Highly recommend him

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Company Response

Thank you so much for this review!

Simon in Toronto
Simon in Toronto
3 reviews Toronto, ON
10/10

Excellent, timely professional service assessing floor drain issue.

Mark was very quick in response to my posting for a service in Homestars as he came out within the same day. With a thorough investigative work work(including pre-thinking well before the visit), he was able to isolate what the issue was with the information I had provided him. My house is built in the 1950's, and he had enough experience with these older built homes as invaluable experience in his arsenal. I highly recommend Drain Relief!

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Company Response

Thank you Simon!

Roy in Mississauga
Roy in Mississauga
1 review Toronto, ON
10/10

Clogged Drain

Used the service of Mark - Drain Relief, for a clogged main drain.
He is professional & polite. He informed us how he planned to address the issue with different options, recommendations.
He provided us in advance a reasonable price quote & there was no surprises at the end.
He arrived as per the scheduled appointment well equipped with the necessary tools for the job.
Using a professional camera, we could clearly view the inside of the drain. Explained what he was doing to address the issue & successfully unclogged the drain without a mess. He suggested preventative maintenance tips.
If needed will definitely be calling him to resolve any drain blockage issues and hence highly recommend his service.
Thank you Mark for a job well done!!

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Company Response

Thank you Roy for taking the time to write this review!

eaudesnob in Pickering
eaudesnob in Pickering
24 reviews Pickering, ON

First Review

10/10

A great job on a dreadful problem by these professionals!

I called Mark in because his expertise seemed needed as in 3 days this minor inconvenience had turned into a nightmare. He used the camera
and then snake on the line and established we had stone in the pipe and a break which turned out to be at the "Y" junction. This break was in the main drain line of the house and disabled all our plumbing including all 4 washrooms.

Mark gave me a detailed estimate the following day. He did the work in his first full day opening along with Matt. He said he would be here at 8:30 and he was.

They cleaned up well after the job and Mark stuck to his estimate and played no tricks. I feel the price was fair and the work excellent. He gave good advice on maintenance in the future to prevent further problems.
The photos are in timed order at 11:00 am 12:38 pm 3:31 pm and 4:28 pm You can see what they had to deal with in photo 2. This work was performed Dec 9th 2019.

I will use Drain Relief in the future and do not hesitate to recommend their services. Also note that despite it all Mark is still smiling in photo 3.
Their was no incentive to write this review other than being a satisfied
and grateful customer.

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Company Response

Thank you for taking the time to write this detailed and kind review. It was a pleasure working with you!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Sewage drain block

Mark was able to snake through the clog in a timely manner. He explained in detail the issue with the pipe and explained my options. It was a pleasure dealing with Mark and his worker. It rare to find people passionate about what they do. I would highly recommend him for your plumbling needs.

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Company Response

Thank you for your kind words!

Lisa c in North York
Lisa c in North York
0 reviews Toronto, ON
10/10

A+ SERVICE !!! WE RECOMMEND

Called with a backed up kitchen drain and Mark arrived with a smile. So very friendly and on point! He worked on the drain and took the time to double check to make sure the drain was fully cleared. He also took a look at our toilet which was also a success!! Mark was so helpful and so willing to answer any questions. We will definitely use Mark and his company again and will definitely be recommending this company to our friends and family!

Thank you again!!
The ricketts crew (:

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Company Response

We appreciate your kind review. Thanks for doing business with us!

Janet in Toronto
Janet in Toronto
0 reviews Toronto, ON
10/10

Excellent Speedy Service

I wanted to write a review for Drain Relief because I was so happy with the service. I had a problem with my kitchen sink not draining and was surprised that Mark was able to fit me into his schedule on the same day I called. I was concerned about the cost and Mark was able to give me a quote over the phone after I described my problem. He gave me a few options as to how to proceed and got right to work when he arrived. It was done in no time and he was able to charge less then the quote. That made me very happy. I would recommend him to anyone who needs their drains cleaned or fixed. He gets a 10 star review from me.

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Company Response

Thank you for taking the time to write this awesome review!

Kathy C from Toronto
Kathy C from Toronto
3 reviews Toronto, ON
10/10

Clogged Bathroom Drains

Over a period of 1 week, Mark was the only plumber that bothered to call me back or try to fit me into their busy schedule to clear a fairly severe blockage in 2 drains that took almost a hour to clear. Mark is a diamond in the world of plumbers. He is the most honest, reliable, and fair-priced plumber I've dealt with in a very long time. He discusses potential concerns, probable causes, future prevention, and cost before he even begins. He is caring and understanding and brings calm to what was for me a stressful situation. Mark wants to be the best he can because his reputation is important to him. In fact his dedication to quality makes other plumbers look bad. Choose only Drain Relief.

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Company Response

Thank you for this great review Kathy! It was a pleasure doing business with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Relief

Welcome to Drain Relief!
Drain Relief is the GTA's trusted choice for all drainage needs. We offer 24/7 Emergency service, Fair Rates, Drain Repairs/Snaking, Camera Inspection & Much More.

CATEGORIES
Drainage Contractors and Plumbing
SERVICES
* Clogged Drains * Floor Drains * Septic Tanks * Toilets * Pipe Repair * Camera / Video Inspections * Hydro Jetting * Catch Basin * Tree Root Removal * Grease Traps
WEBSITE
http://www.torontodrain.ca
PAYMENT METHOD
Cash, Check, Visa, Master Card, Debit
LICENSES
D21682
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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