Drain Relief

Drainage Contractors
Toronto ON M2N 2M2
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96%

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Reviews by rating (past 12 months)

Reviews for Drain Relief

Average customer rating:
9.9 10 (38 reviews)

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Roy in Mississauga
Roy in Mississauga
1 review Toronto, ON
10/10

Clogged Drain

Used the service of Mark - Drain Relief, for a clogged main drain.
He is professional & polite. He informed us how he planned to address the issue with different options, recommendations.
He provided us in advance a reasonable price quote & there was no surprises at the end.
He arrived as per the scheduled appointment well equipped with the necessary tools for the job.
Using a professional camera, we could clearly view the inside of the drain. Explained what he was doing to address the issue & successfully unclogged the drain without a mess. He suggested preventative maintenance tips.
If needed will definitely be calling him to resolve any drain blockage issues and hence highly recommend his service.
Thank you Mark for a job well done!!

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Company Response

Thank you Roy for taking the time to write this review!

eaudesnob in Pickering
eaudesnob in Pickering
24 reviews Pickering, ON
10/10

A great job on a dreadful problem by these professionals!

I called Mark in because his expertise seemed needed as in 3 days this minor inconvenience had turned into a nightmare. He used the camera
and then snake on the line and established we had stone in the pipe and a break which turned out to be at the "Y" junction. This break was in the main drain line of the house and disabled all our plumbing including all 4 washrooms.

Mark gave me a detailed estimate the following day. He did the work in his first full day opening along with Matt. He said he would be here at 8:30 and he was.

They cleaned up well after the job and Mark stuck to his estimate and played no tricks. I feel the price was fair and the work excellent. He gave good advice on maintenance in the future to prevent further problems.
The photos are in timed order at 11:00 am 12:38 pm 3:31 pm and 4:28 pm You can see what they had to deal with in photo 2. This work was performed Dec 9th 2019.

I will use Drain Relief in the future and do not hesitate to recommend their services. Also note that despite it all Mark is still smiling in photo 3.
Their was no incentive to write this review other than being a satisfied
and grateful customer.

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Company Response

Thank you for taking the time to write this detailed and kind review. It was a pleasure working with you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Sewage drain block

Mark was able to snake through the clog in a timely manner. He explained in detail the issue with the pipe and explained my options. It was a pleasure dealing with Mark and his worker. It rare to find people passionate about what they do. I would highly recommend him for your plumbling needs.

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Company Response

Thank you for your kind words!

Lisa c in North York
Lisa c in North York
0 reviews Toronto, ON
10/10

A+ SERVICE !!! WE RECOMMEND

Called with a backed up kitchen drain and Mark arrived with a smile. So very friendly and on point! He worked on the drain and took the time to double check to make sure the drain was fully cleared. He also took a look at our toilet which was also a success!! Mark was so helpful and so willing to answer any questions. We will definitely use Mark and his company again and will definitely be recommending this company to our friends and family!

Thank you again!!
The ricketts crew (:

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Company Response

We appreciate your kind review. Thanks for doing business with us!

Janet in Toronto
Janet in Toronto
0 reviews Toronto, ON
10/10

Excellent Speedy Service

I wanted to write a review for Drain Relief because I was so happy with the service. I had a problem with my kitchen sink not draining and was surprised that Mark was able to fit me into his schedule on the same day I called. I was concerned about the cost and Mark was able to give me a quote over the phone after I described my problem. He gave me a few options as to how to proceed and got right to work when he arrived. It was done in no time and he was able to charge less then the quote. That made me very happy. I would recommend him to anyone who needs their drains cleaned or fixed. He gets a 10 star review from me.

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Company Response

Thank you for taking the time to write this awesome review!

Kathy C from Toronto
Kathy C from Toronto
3 reviews Toronto, ON
10/10

Clogged Bathroom Drains

Over a period of 1 week, Mark was the only plumber that bothered to call me back or try to fit me into their busy schedule to clear a fairly severe blockage in 2 drains that took almost a hour to clear. Mark is a diamond in the world of plumbers. He is the most honest, reliable, and fair-priced plumber I've dealt with in a very long time. He discusses potential concerns, probable causes, future prevention, and cost before he even begins. He is caring and understanding and brings calm to what was for me a stressful situation. Mark wants to be the best he can because his reputation is important to him. In fact his dedication to quality makes other plumbers look bad. Choose only Drain Relief.

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Company Response

Thank you for this great review Kathy! It was a pleasure doing business with you.

Private User
Private User
Private User reviews Waterloo, ON
10/10

Clogged kitchen drain to sewer

Called Mark at Drain Relief at 4pm answered promptly was surprised that he come today and was quoted a price. He arrived on time did his work professionally & clean, did exactly as specified & paid the quoted price although he did a little more work. I would highly recommend Mark and his company

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Company Response

Thank you for taking the time to write this review. We greatly appreciate it!

hb:)
hb:)
4 reviews Toronto, ON
10/10

Drain Relief!

I had a reoccurring issue with a basement toilet. As it is an older home I wanted to ensure the drain where clean. I called the company and Mark came out to assess the situation. He checked the toilet, ran the drain camera for a look for any blocks or cracks - the is job done.

The company is responsive, professional, tidy and educated me on the system and suggestions for maintaining healthy pipes!

I would highly recommend Drain Relief for services rendered.

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Company Response

Thank you so much for your review!

North York
North York
2 reviews Milton, ON
10/10

A Specialist Drain Problems

I had Mark come out to help me after a failed attempted by a general plumber. He was on time and professional. He tackled the problem with ease and left the job site spotless. I would recommend him to anyone.

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Company Response

Thank you for your review!

Peter in Kanata
Peter in Kanata
1 review Ottawa, ON
10/10

Plumbing Services

Amazing service ! Fair prices , Honest,and very informative . They definitely go the extra mile . Highly recommend if you're in need of plumbing and drain cleaning services . Thank you very much !

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Company Response

Thanks for your great review! We really appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Relief

Welcome to Drain Relief! Drain Relief is the GTA's trusted choice for all drainage needs. We offer 24/7 Emergency service, Fair Rates, Repair / Unblock Any Drain / Install / Camera Insp. And Much More.

CATEGORIES
Drainage Contractors and Plumbing
SERVICES
* Clogged Drains * Floor Drains * Septic Tanks * Toilets * Pipe Repair * Camera / Video Inspections * Hydro Jetting * Catch Basin * Tree Root Removal * Grease Traps
WEBSITE
http://www.drainrelief.ca
PAYMENT METHOD
Cash, Check, Visa, Master Card, Debit
LICENSES
D21682
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.