Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
16 Sims Crescent, Unit 27 Richmond Hill ON L4B 2P1
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98%

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Reviews by rating (past 12 months)
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Best of 2020 winner 10 timesBest of 2020winner 10 times

Reviews for Cozy World Inc.

Average customer rating:
10 10 (1283 reviews)

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E Jacobs in Thornhill
E Jacobs in Thornhill
13 reviews Vaughan, ON
10/10

Perfect service during Covid & a heat wave

Sunday 7 am AC not working. Fred answered the call and was here in 2 hours. New unit delivered and installed by Tuesday.
Everyone was wearing masks and gloves.
The temperature for days was well over 31c
I would recommend this company.
Outstanding respectful knowledgeable company
Thank you

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

AC Unit Replacement

Such a wonderful and helpful company. So much care was taken to make sure that the ac was replaced and moved to the correct spot so that it would be effective (it was below a deck before and not keeping our home cool). They did not try to get us to buy any more than what we needed. The installation was very smooth and so much detail was taken to make sure it was done right. I would highly recommend!

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Brian from Brampton
Brian from Brampton
2 reviews Brampton, ON
10/10

Furnace and Humidifier install

Had a new furnace and humidifier installed with Cozy World. Went with them because of the positive reviews on Google and homestars. From start to finish they were professional and accommodating even when I asked for some changes to be made after signing the contract. Robert the sales rep, the install coordinator and Saeed the installer did a fantastic job. I would recommend them to anyone for HVAC needs.

1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Vaughan, ON
10/10

AC installation

The service from Cozy World is amazing. I dealt with both Fred and Sina and both of them were top notch professionals.

Fred noticed some loose cable, and improperly fitted pipe near the vicinity of my furnace (which had nothing to do with the AC installation), but yet included those fixes in the installation. Outstanding ethics!

Sina is equally impressive. Tiny gestures like placing his shoes neatly upon entering the house, asking for permission before using the washroom (and keeping it clean), and most of all vacuuming up the dust leftover after the installation. I wasn't expecting any of those, at least I have never seen any other contractor vacuuming after themselves!

Also, both of them always had masks on too, which is really appreciated in the current situation.

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KevinJ/Danforth-Coxwell
KevinJ/Danforth-Coxwell
5 reviews Toronto, ON
10/10

New furnace, humidifier and air conditioner

My furnace (22 years old) and air conditioner (24 years old) were at or near end of life. I chose to replace them both with power vented models. I selected Cozy World based on the many positive reviews from Home Stars. They were the only company that I contacted for a quote. Boris was very understanding of my requirements and paid me a visit to assess the job and make recommendations. He was very helpful with my follow up questions as well (even on the weekend). The job was scheduled within about a week of his visit/quote. The air conditioner that was quoted was not available and so he upgraded me to a better air conditioner at no extra cost. The installation team consisted of 2 people. They were prompt, pleasant, professional and very thorough. They worked really hard (including drilling through brick for vent installation) to complete the job within the day and made sure to tidy up afterwards and remove all the old parts. I was exhausted just watching them work!
Following the job, Cozy World's office followed up with me to provide the product warranty info and to check on my satisfaction with the job.
I highly recommend Cozy World for any HVAC requirements.

1 of 1 people found this review helpful.
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McLean from Mississauga
McLean from Mississauga
1 review Mississauga, ON
10/10

New AC unit

Cozy World installed a new AC unit last week and the installers were friendly and professional. They left the work area clean and tidy. As others have mentioned, Leslie registered the unit for the extended warranty automatically and sent me all the paper work. He was responsive and quick in answering additional questions. I'm very happy with the work and service!

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Natasha in Toronto
Natasha in Toronto
1 review Toronto, ON
10/10

AC installation

A number of hugely variable quotes and conflicting advice led me to Homestars and contacting Cozy World Inc. The whole experience from first contact early morning by phone, to prompt in person assessment and quote, to very timely scheduling and efficient installation was refreshing and reassuring. Job well done.

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John Huegel in Richmond Hill
John Huegel in Richmond Hill
1 review Toronto, ON
10/10

New Lennox A/C unit for our house.

Cozy World sold and installed for us a new Lennox A/C unit. The price was very competitive and the install was also do in a professional competent manner. We were very satisfied and they did exactly what they said they would do, no last minute changes. We also bought a new Lennox furance from them 3 years and again on that job we had the identical experience. I highly recommend them should one need a new furnace or A/C unit.

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Allan O'Reilly from Caledon
Allan O'Reilly from Caledon
2 reviews Caledon, ON
10/10

Furnace/AC

In partnership with Costco, Cozy World installed a new furnace and air conditioner on Oct 31/19 in the driving rain/sleet. 2 guys here all day and did a great clean job! We were very comfortable for the winter and then a very hot day decended on the GTA in May. With the house temp at 84F and rising, I turned on the air and it ran for 4 hours and nothing happened.... it was still 84F. I called Cozy World at 8:30pm and with a change of the filter, everything should be fine. The temp dropped to 82F by 1:30am. I called again first thing in the morning and the guys showed up for 10mins at noon the same day and we are now in the lap of coolness! Thanks for the great service!

1 of 1 people found this review helpful.
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Paul in Richmond Hill
Paul in Richmond Hill
1 review Richmond Hill, ON
9/10

Furnace Replacement

I am incredibly happy and completely satisfied with the whole experience!
Firstly the furnace is fantastic, its quiet, heats the whole house quickly and the new technology allows me to incorporate the humidifier and will make the whole house warmer with the modulating feature.
Farhad assessed what I needed, walked me through all appropriate options and answered my questions. He even helped with setting up the energy audit. He also rescheduled the install when i had a work conflict. He is helpful, professional, knowledgeable and understanding and really makes the whole process effortless. The pricing was very reasonable of the 5 quotes i received.
Saeed the installer was fantastic. Treated my house like his own. Went above and beyond in the install to seal extra slots, replace a clogged elbow and some rusted metal housing. It is clear that the company works together as a team because Saeed knew everything Farhad and i spoke about and addressed all of them.
Thanks for all the work! Will gladly refer anyone i know to your company and will be calling when i replace my air conditioner.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

Home heating and cooling contractor for "Great Toronto.Area"(GTA) Authorized Lennox premier dealer, Contact us for gas furnace and central air conditioner installation and repair We are located in Richmond Hill .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
High efficiency furnace and central air conditioner
WEBSITE
https://cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.