Cozy World Inc.

Formerly Majestic Indoor Air & Cozy World
Heating & Air Conditioning
16 Sims Crescent, Unit 27 Richmond Hill ON L4B 2P1
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98%

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Reviews by rating (past 12 months)
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Best of 2019 winner 9 timesBest of 2019winner 9 times

Reviews for Cozy World Inc.

Average customer rating:
10 10 (1254 reviews)

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Steve from Toronto
Steve from Toronto
7 reviews Mississauga, ON
10/10

Furnace replaced and humidifier addition

Cozy was great to work with. For the install, Mehrdad was very good at discussing options for routing the vent pipes and reviewed the pros and cons for each option and let me decide which one to go with. Quality of work was very good and they made sure the furnace wiring was all good with the new thermostat that i was installing myself. Overall a very good experience and competatively priced too.

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Company Response

Dear Steve,
Thank you very much for your kind words.

10/10

Replaced and relocated ductwork, furnace and water heater, etc.

Saeed and team were by far the best contractors we have ever hired. They were communicative, diligent, kind, patient with all our detailed questions, flexible, dedicated to finding the best (and even inconvenient) solutions! The price was extremely competitive and we are so thankful for their excellent work. They relocated our furnace and water heater, rerouted much of our duct work, installed a new air conditioner, and worked around the clock.

Thank you Saeed, and team! Will be recommending you to friends.

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Company Response

Dear jillian,
It's been our pleasure working for you.

Camilo from Etobicoke
Camilo from Etobicoke
3 reviews Toronto, ON
10/10

New high efficiency furnace

I am so happy to be a client of Cozy World, because it is a very professional company!
When my old furnace (21 years old) failed, I called them and got great service: Farhad came on the same day and worked hard to fix it, testing all the parts. But it was not worth it to fix, and I decided to buy a new furnace from Cozy World. Farhad explained me everything very well.
Leslie provided me quick service, organizing the installation, and sending me the Invoice by email.
Saeed and his co-worker came to my house with the furnace I choose, and installed, providing a great service, with professionalism and clean work.
Leslie followed up the service, to guarantee my complete satisfaction!
I am super satisfied with the service, attention and professionalism provided by Cozy World.
Congratulations to Cozy World team!

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Company Response

Dear Camilo,
Thank you very much for your kind review.

Will
Will
4 reviews Toronto, ON
10/10

Furnace and AC Installation

Farhad and his team did an amazing job for a very difficult installation. We had an old broken furnace in a very tight attic that most companies would not want to deal with. Farhad suggested multiple solutions and we ended up moving the furnace to the second floor. The team brought in another contractor for us to work with to perform the renovations to move the ducts and create a closeted space for the furnace. I found Cozy World to be knowledgeable, dedicated and friendly. I would highly recommend them for any of your home heating or cooling needs.

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Company Response

Dear Will,
Thank you very much for your detailed review.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Replace an old furnace with a Lennox EL 196 furnace

Last year my old furnace broke down during the snow storm. Cozy responded to my SOS urgent furnace repair call, and they came to my home to fix my furnace within 2 hours after receiving my call.

Late this summer, I have Cozy come back to replace my old furnace with a new Lennox model EL 196 furnace. They first came to my home to assess what I need for the size of my house and give me an introduction on the new Lennox furnace and a price quotation

The new furnace was installed by licensed technicians within a week at my place in a few hours. The new furnace works to my full satisfaction.

I don’t hesitate to recommend Cozy to anyone who is thinking of replacing their old furnace.

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Company Response

Thank you very much for taking time to write the review.

Bryan
Bryan
2 reviews Toronto, ON
10/10

Electrical work

Replaced two light fixtures and added dimmers. Added 3 outlets. Installed 2 switches in basement to control lights, that were all individually on pull chains, and reworked wiring to the fixtures. Turned counter top GFI into 2 gang GFI outlets, added 30 amp dryer plug and 20 amp washer plug in basement and tied into electrical panel. Removed 2 lights fixtures by bathtub & added a vanity light. Installed 8 recessed lights with one dimmer to control & added a second dimmer switch to include a direction trim light in the living room. Thank you Cozy World Inc for the great service and attention to detail.

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Company Response

We don't do electrical wiring inside houses. This is an electrician's job. It appears the poster left his review at a wrong company. Homestars was advised.

Doris in Toronto
Doris in Toronto
1 review Oakville, ON
10/10

Furnace and Air Conditioner replacement

Cozy World did this project for us in last October.
I called several vendors, Cozy World is the best. Robert gave me good advises on the solution choices and offer me reasonable prices. Installation team arrived on time and did professional job. Administration team followed up and registered the warranty for us.
The air conditioner and the furnace had been working very well until now.
We had a wonderful experience to contact with Robert and Boris. I strongly recommend other house owners go with Cozy World.

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Company Response

Dear Doris,
Thank you very much for your business.

Stanley in Markham
Stanley in Markham
1 review Markham, ON
10/10

Furnace AC Tankless Water Heater

If you are reading this review then you are doing the research you need to pick the right HVAC contractor. Get multiple estimates but make sure Cozy World is one of them, you won’t be disappointed!

We wanted to replace our furnace, AC and hot water heater with tankless. We decided on Lennox because it’s a big brand and local big box store had good rebates, you can see their Lennox booths when walking out. We made appointments with 2 HVAC companies from 2 big box stores near us. We selected 2 more based only on ratings and reviews in Homestars, Cozy was one of them because they have the best reviews/ranking. We also had a family referred contractor.

After meeting with all 5, they were good sales people and knew the product marketing. Fred from Cozy knew it too but he had more technical knowledge. Found out that Cozy is also one of big box store’s Lennox contractors, note you can use a contractor from any store and their prices are not the same. Even without the store cashback, Cozy's estimates were very good and included manufacturer rebates. Cozy was the clear choice considering price, company reputation, future service, and all the positive reviews in Homestars and Google. Thanks to all who took the time to write them because it really helped.

On installation day, Saeed and Mo came early and were here for almost 12 hours. They were always polite and professional, they never stopped working even during lunch. When they finished, all the old equipment was gone; the new Lennox furnace/AC and Rinnai tankless were level, tested and worked; the routing, sealing and connections on the new gas/water/electrical lines, inlet/exhaust pipes, ducts were very clean and precise. Basement may have been cleaner than when they started. The pride that Saeed takes in his work is obvious when you see the finished product and attention to detail.

The next day, Leslie from the office had already completed all the warranty registrations with manufacturers and sent it to us, and Fred called to follow-up. All my dealings with Fred proved he was a man of high integrity.

We are very happy with the job and people at Cozy World and all their great reviews are well deserved. Our previous AC needed many repairs so in time we hope we don’t have problems but if we do, we have confidence that Cozy can make it right.

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Company Response

Dear Stanley,
Thank you very much for your detailed review.

Private User
Private User
Private User reviews Toronto, ON
10/10

Furnace and AC replacement

Boris' reviews speak for themselves, but I'll add one more. I used Homestars to request 3 quotes on a Sunday night around 9:00pm, assuming I would hear back the next day.
Boris called me about 10 minutes later. He immediately understood what I needed, explained why one option I had heard would't solve the problem, and gave me a rough quote that ended up being almost exactly what we ended up paying.
He came to our house to personally inspect everything, made some additional recommendations, and booked his team in.
His team was efficient, polite, and clean. They encountered a few unexpected issues and dealt with them all patiently and professionally.
There's nothing else to say - if every contractor worked like this, there would be no need for a site like HomeStars.

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Company Response

Thank you very much for your kind words.

Eric in Toronto
Eric in Toronto
0 reviews Richmond Hill, ON
10/10

Top Shelf End to End Service!

All and all a great experience!

From the first on site meeting with Robert to the installation with Mehrdad + his colleague the Cozy World team was phenomenal.

I needed to replace the furnace and since the AC unit was old I asked for a quote on both and Form there we left the AC unit optional and dependent on the condition of the AC coil. I received 3 quotes and Cozy World was competitive and throughout Robert recommended the units that seemed to best suit my particular situation and budget.

During the install Mehrdad and his colleague laid down sheets to keep the house tidy during the removal of the old unit and install of the new furnace unit.

Cozy World was quick to return my calls and answer any questions and did exactly what they said they would for the quoted cost and without any hassles. I have already recommended Cozy World to friends and colleagues. I will continue to use them for service as needed.

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Company Response

Dear Eric,
Thank you very much for the kind review.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy World Inc.

Home heating and cooling contractor for "Great Toronto.Area"(GTA) Authorized Lennox premier dealer, Contact us for gas furnace and central air conditioner installation and repair We are located in Richmond Hill .We service Aurora, Brampton, Concord, Etobicoke, Markham, Mississauga, North York, Richmond Hill, Scarborough, Thornhill, Toronto, Unionville, Vaughan, Woodbridge, Newmarket, Maple

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
High efficiency furnace and central air conditioner
SERVICES
Central air heating and air conditioning of residential HVAC systems
BRANDS
Lennox Premier Dealer
SPECIALITIES
High efficiency furnace and central air conditioner
WEBSITE
https://cozyworld.ca
YEAR ESTABLISHED
1991
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque, cash, Visa, Master card
LICENSES
TSSA contractor license, Gas Fitter 1, Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
BBB, HRAI, ESA,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.