Hometurf Lawn Care Service

Weed Control
7123 Fir Tree Dr Mississauga ON L5S 1G4
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Weed Control
Hometurf Lawn Care Service
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88%

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Reviews for Hometurf Lawn Care Service

Average customer rating:
8.9 10 (2958 reviews)

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Ashraf in Toronto
Ashraf in Toronto
2 reviews Vaughan, ON
10/10

Lawn service

Hometurf have been servicing my lawn for the past 4 years. I've found them to be cost effective, reliable and efficient. They have been quick to respond to my queries whenever the extreme temps have resulted in lawn issues. I hope they continue with providing superior products and efficient services.

Approximate cost of services:
$350.00
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Company Response

Thank you very much for such a great review, Ashraf! As a family-owned business, we’ve always been dedicated to offering the best lawn care services to our clients. We’re very pleased to hear the hard work is reflected during each visit. Thanks for being so loyal to us, we can’t wait to work with you again next season !

Fabek's
Fabek's
1 review Cambridge, ON
10/10

Another good lawn season

The second time we used your service and even our neighbor will use your company as well. Keep up the good work.

Approximate cost of services:
$315.00
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Company Response

Fabek's, thank you very much for your lovely comments! We appreciate your business and that you took the time to share your experience with the community!

Private User
Private User
Private User reviews Markham, ON
4/10

Don't believe the hype

The hype on their website is not reality. You never see anyone at your door, or working on your property. There seems to be no checks and balances on their service people and the service they claim to provide.
My biggest mistake was believing the reviews. They seem to be ghosts.
The only evidence that someone was there- is a bill on your door knob.

Approximate cost of services:
$300.00
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Company Response

We would love the chance to make this right with you. Please reach out to us at 1.888.791.8873 and one of our representatives will be happy to help.

DP
DP
0 reviews Vaughan, ON
2/10

Beware!!!

I had to switch to Hometurf this year as the company I had used for many years, Green Spa Lawn Care, shut down and Hometurf was, kind of, given the list of GreenSpa's customers.
My lawn had always been my pride. Well, not this year!
Weeds are thriving more than ever. In addition, my lawn got introduced some new vegetation through an "overseeding" or a "weed control" session. None of my neighbours have it, only my lawn. It's like this stuff got sprinkled over my lawn. Hometurf has now said it is my problem and they have refused to deal with it. A true lawn maintenance company. Just like their website says - "hassle-free". Only for them is it "hassle-free", not for their customers.
In addition, as I review the feed from my video-security systems, their technicians constantly miss many parts of my backyard rushing away to leave.
Don't waste your money with Hometurf, find someone else.
I will not most definitely be renewing my contract with Hometurf the next or any other season.

Approximate cost of services:
$417.00
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Company Response

Hi DP,

Please contact us at 1.888.791.8873 for a full review of your account with one of our representatives. We sincerely apologize for any unsatisfactory service you may have received.

Rob
Rob
0 reviews Orangeville, ON
0/10

Home Turf Orangeville

Terrible service . Absolutely do not recommend this company . The workers are careless. My lawn looked the worst it has ever looked over the 2 year period that I used this service. The aeration that they did took all of 10 minutes. A month before that, because they were fertilizing the grass so fast the dumped the fertilizer and burnt out a big patch of grass. I paid for grass seeding on a bare spot maybe 2-3 seeds were put down. The customer service is even worse they didn't care about complaints.

Approximate cost of services:
$330.00
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Company Response

Hi Rob,

We are sorry to hear of your experience with our service. Please reach out to us at 1.888.791.8873 at your earliest convenience for a review of your account.

Private User
Private User
Private User reviews Kitchener, ON
0/10

Literally the worst company I have ever used

Terrible service . Absolutely obnoxious customer service manager on the phone . After explaining myself over 5 times how they came and only did 25% of my 50 Ft lot and were absolutely terrible . They never once sprayed on other side of our deck and the weeds grew over 4 ft tall this year ! Absolutely do not recommend this company . The workers are careless and rude . The customer service is even worse blaming the customer isnt the way to go

Approximate cost of services:
$385.00
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Company Response

We’re very sorry to hear that you did not enjoy your experience with Hometurf. We would love to fix this problem and talk to you about how we can improve. Please feel free to leave your contact details in a private message and we will contact you to discuss the situation ASAP.

Cynthia
Cynthia
0 reviews Mississauga, ON
0/10

Services Not Completed and Poor Customer Service

When I registered for a package in mid spring, I asked if all 5 fertilizer applications could still be completed. The agent said yes. Since the end of the season is nearing and I've only received 3 applications, I called to follow up. The agent told me I was wrong and that I was only entitled to 1 more treatment not 2 and it was now too late in the season to provide 2 more treatments. My call was escalated to Desiree, the Customer Service Manager. I asked for a refund for the 5th application that was not going to be provided (this was obviously a very reasonable request) but Desiree got angry and refused and then hung up on me !

For anyone reading this, I recommend that you do business with a different company, one that treats people kindly and fairly.

Approximate cost of services:
$300.00
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Company Response

Hi Cynthia, we are sorry to hear of your experience. Please get in touch with us at 1.888.791.8873 or at contact@hometurf.ca as we want to make this right.

Private User
Private User
Private User reviews Markham, ON
10/10

Lawncare

Hometurf provided far better service than our previous lawncare provider. Our lawn is much thicker and greener and has a few weeds.

Approximate cost of services:
$350.00
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Company Response

We’re thrilled to hear that you enjoyed the services our team provided you! We understand the difficulties in achieving a healthy green lawn, and we’re very happy to assist you. Thank you again for sharing such a positive experience. It means the world to us!

Mohsin R. Whitby
Mohsin R. Whitby
2 reviews Whitby, ON
1/10

Terrible Customer Service

My experiences with HomeTurf Lawn Care so far have been profoundly disappointing and negative. I have paid this company extra money to also service a city-owned area which is right adjacent to my front lawn and their Technicians don't do it. Their Techs. are supposed to ring my door bell before service but they never do it. I want to speak to their Technicians before start of work in order to ensure that the full scope of work area is being applied but a lot of times I have missed this opportunity to do so. Their Supervisors have put Notes on my account for the Techs to read which isn't done.

Overall, I have had nothing but problems in dealing with HomeTurf.

I don't plan on doing any business with them in the future.

Approximate cost of services:
$500.00
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Company Response

Moshin, we’re very sorry to hear that you did not enjoy your experience with Hometurf. We would love to fix this problem and talk to you about how we can improve. Please feel free to leave your contact details in a private message and we will contact you to discuss the situation ASAP.

Private User
Private User
Private User reviews Toronto, ON
10/10

Good value! Great service

Great service and good value for the money paid.
Will renew again with them in the spring.

Approximate cost of services:
$300.00
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Company Response

Thank you very much for such a great review! It means the world to us when our customers share their positive experiences. We’re thrilled we were able to meet and exceed your expectations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hometurf Lawn Care Service

At Hometurf Lawn Care, we have been treating the lawns of our loyal customers for over 30 years. As a family-owned and -operated business, we have grown by delivering lush, healthy, green lawns while using only the highest quality products applied by professional lawn care technicians. Let us help you make your lawn look its best this season!

Our season-long lawn care programs take the guess work out of which products to use and when. Applications are scheduled to be applied four to six weeks apart throughout the season for optimal turf care. We strive to ensure everything your lawn needs is included in our programs. No telemarketing or sales calls pushing unnecessary extras.

Our services include: lawn care programs, lawn maintenance programs, fertilizer, weed control, insect control, aeration, grass seeding, dethatching, top dressing, chinch bug control and grub control.

CATEGORIES
Weed Control and Lawn Maintenance
PRODUCTS
Lawn Care Programs, Fertilizer, Weed Control, Insect Control, Aeration, Grass Seeding, Dethatching, Top Dressing
SERVICES
Lawn Care Programs, Fertilizer, Weed Control, Insect Control, Aeration, Grass Seeding, Dethatching, Top Dressing
WEBSITE
http://www.hometurf.ca
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Cheque, Visa, MasterCard, Online Banking
LICENSES
Ministry of Ontario Landscape Exterminator, Ministry of Ontario Pesticide Operator License
MEMBERSHIPS
Landscape Ontario, Professional Lawn Care Association of Ontario, CNLA, OIPMA, PLANET, PLCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No project too small
BONDED
Yes
PROJECT RATE
Varies based on property size.
WRITTEN CONTRACT
Yes
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