They cancel the day of and reschedule at their convenience.
Paid for ambassador program 6 visits, they provided 4 visits.
When I emailed them asking why no one has come for September or October, their response was to call their 1800 number. On the phone they told me I have to call if I want those visits ( even though they are part of the program and paid for).
They refused to come out and offered a 20$ credit.
Paid 400$ for 6 visits, but only got 4 visits.
Horrible customer service.
The workers that come do a horrible job too- literally takes them 20 seconds. No detail work. Miss areas. They dont care about your lawn.
Desiree manager has no customer service skills.
Trust me, spend more dollars and pick someone else.
- Company Response
Thank you for your feedback. We would like to further discuss this with you, as ensuring our customers are satisfied with our service is a top priority for us. One of our customer service team members will follow up with you today.