Hometurf Lawn Care Service

The company burned the lawn with fertilizer. When I called to advise them of the issue, they said that they would send out a technician and repair the lawn. Repair was not completed and further service made the situation worse. No manager addressed the issue and no return call was received. The last Service was not completed, yet the receipt they left claimed that they did - my property was locked yet they still claim that the services were completed. Requested a refund for at least the last service and the burned grass via email with a note to cancel any future serivces. I finally received a phone call who claimed to be the manager who was incredibly rude and told me before the conversation began that there were no refunds. Talked over me and was not interested in any of my concerns. TERRIBLE CUSTOMER SERVICE - HORRIBLE FOLLOW-UP - and does not stand behind their services.

Any time there is a problem with the weeds, I call in and it is properly looked after without trouble. The grass always looks healthy. You are the best company that I can recommend. I readily recommended you to a friend of mine, who will use your service next year.

After two years of lawn service, I still have weeds growing in my front and back yard.

Customer care exceptional.
Must commend supervisory Staff Viman for delivering professional and timely services. Exceptionally focused on client satisfaction.
I had issues regarding timing of visits which other staff did not deliver on but once spoken with her everything was done perfectly. since then no issues and very happy overall with the service provided for a healthy lawn.

Hometurf is doing the best as always. They are experts in lawncare, and I always had good communication with their team. Thank you!

Mr. President! Hometurf staff sprayed weeds control July 10. It did not work at all. Called Hometurf office, I have to pay additional cost because I called 2 months later. I was away for a month. Hometurf does not customers satisfaction service at all !!!

My technician, Denzel, was thorough with applying the application. He was happy to show me the granules that would be applied and the process involved. Small talk about lawn health and his politeness was appreciated. I would have Denzel back any time!

I have used their services since 2016 or 2017. They iaed to be professional but unfortunately not anymore.
2024 update: Since 2023 my grass started dieng. Kept on complaining. Despite this fact, in a hope to get things better in 2024, I renewed the services. Unfortunately no improvement in grass condition but got worst. Their ppl come and just apply their routine stuff, no special treatment and care for dieng grass despite my email and phone calls.

The compnay basically has destroyed our grass at the back yard and when we ask to fix the issue they are not responsive and their agenst are very rude and not acting profesionally. They are not responsing to our email inqueries. Also they have renewed the service with out our consent. Its unacaptable business practice.They are forcing customers to automatically renew for thier poor services. We requst fix the issue created from thier poor servcie and carlessness. Almost half of the back yard grass is dead.

Recently, I became aware that Hometurf Lawn Care was offering a service to get rid of weeds in-between the interlocking on my driveway. Since I was already their customer, I decided to have them add this application to my account.
Samuel came to my home to do the job. He was doing the driveway when I spotted him. I thought he was doing only the interlocking at the front of my house but he had already done the interlocking at the back!! What a nice surprise!
Within 2 hours, most of the weeds were wilted. Thank you, Hometurf for a job well done.