After contacting Steve via Homestars to request a quote he was very prompt and showed up to the house. Steve is very knowledgeable and we went over different options including the feasibility of adding a garage door opener given the low height clearance of my garage. I liked the fact that they were going to replace everything and haul it away – the garage door, railings, rollers etc. On the actual installation day everything went well and Steve even adjusted the door to make sure there was a tight seal at the bottom, installed the new perimeter flaps correctly and recommended some additional areas to caulk. The door looks great and is very quiet with the new railings and rollers – just as Steve indicated they would be. The only reason I am not giving a 10 rating is that I was told it would be 6 to 8 weeks for the door to be manufactured and delivered to Steve, when in fact it was 16 weeks and Steve showed up the first time to install the door only to find out he did not have the right sized panels and we had to reschedule for the next week.
- Company Response
Hi there. Thank you for the kind review and you patience. We're glad you're happy with the new door. We've very sorry about the delay, but it was unavoidable on our end and entirely a supplier issue due to COVID-19. All of orders have been delayed.