Great Northern Insulation

Home Inspection
ON
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Great Northern Insulation
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94%

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Best of 2020 winner 9 timesBest of 2020winner 9 times
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Reviews for Great Northern Insulation

Average customer rating:
9.5 10 (864 reviews)

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John in London
John in London
0 reviews London, ON
10/10

Awesome people - awesome work!

About a month ago, I had the attic filled with cellulose insulation. The workers were on time, courteous, efficient and friendly.

Today, a crew arrived and insulated the basement of my 1917-built house. Once more, right on time, and excellent work with friendly service. All garbage was cleared away and I was left with a brand-new, insulated basement.

I am extremely pleased with your company's services, and won't hesitate to recommend you to friends and family who may need insulation.

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John
John
0 reviews Perth, ON
10/10

Spray Foam Insulation for Garage and Loft

Extremely impressed from beginning to end, with the work done by Great Northern Insulation. Everything went smoothly, Jeffrey, Zachary and Oneil were very polite and professional, wrapping everything in plastic prior to starting and cleaning all the overspray afterwards. What a great team. My only regret is that I wish I had known about this company prior to spray foaming my new home. Definitely recommend!

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ragwin.pai@gmail.com in Toronto
R. P.
0 reviews Toronto, ON
10/10

Thermal barrier

Really nice people to work with and the the pricing was fair. Some other contractors were giving crazy quotes. The workers that came in were really nice. The work was done in a timely manner

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Attic + Basement Insulation

Richard was very understanding, and flexible as we worked out our quotes. The contractors that came in, were very informative and accommodating to our questions and requests. They were incredibly professional, and ensured that we were informed with the status of our house.

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Raul in Markham
Raul in Markham
1 review Markham, ON
10/10

Attic Insulation Top-Up

We’ve recently topped up our attic insulation. The service level that GNI provided us was nothing but exceptional. Starting with Matt providing the recommendation and estimates, to Nick and Sarah’s prompt reply to all my questions. On the day of the insulation, Connor, John and Will carried themselves with professionalism, friendliness and efficiency These three gentlemen even took the time to inform us what to look out for in the attic and how we can maintain it. One rarely finds such a level of service and competency these days, and GNI reminded us what a high standard service level is about. We will look no further than GNI for our next insulation needs. Thank you GNI!

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Mike
Mike
0 reviews Sarnia, ON
10/10

Attic insulation

The estimator was efficient and fully explained what was needed to meet various rebate program requirements. The employees were prompt and showed up on time. The day was getting hot and they continued to work at this job without interruption until completion. Thanks for a job well done!

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Company Response

Thank you very much Mike for choosing the team at Great Northern Insulation, and for taking the time to leave us such a great review. We are very grateful for your business.
The team at Great Northern Insulation

Marijke in North York
Marijke in North York
1 review Toronto, ON
10/10

Attic insulation

We had our attic insulated this morning. We are very pleased with the amount that was blown in.

Your employees Brendan & Tiffany were very professional and polite.

We went through the Greesaver program.

Gord Breese
52 Western Ave
Guelph On N1H 6A8
519-821-4440

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Company Response

Hi there Marijke,
Thank you very much for your thoughtful review. We are glad you are so happy with our crew’s work! We’ll be sure to pass along your note to our team.
The team at Great Northern Insulation

Jim
Jim
0 reviews Waterloo, ON
9/10

attic insulation

The workers were courteous and cleaned up after installation. We appreciated their professionalism and the fact that they did not hesitate to answer questions. We would use Great Northern Insulation again.

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Company Response

Hi Jim,
Thank you very much for taking the time to write us a review, we really appreciate it. We’re glad you’ve enjoyed our services!
The team at Great Northern Insulation

Andre in Toronto
Andre in Toronto
1 review Angus, ON
2/10

Attic and basement insulation

After a couple of years of having mice and insects come into the basement and the home inspector telling me I needed more insulation in the attic, I reached out to a couple of insulation companies and these guys came highly recommended by the energy rebate technician. I had them come in to increase the blown in insulation in the attic and re-insulate the basement after all the old insulation was removed.

I'm happy with the attic even though there was a mess left over in the bedroom I had to clean up after they left.

The basement is another story. During the spray foam install, I complained that they were missing areas and I had them redo certain spots. As some materials were wet, I couldn't do a proper quality control inspection and as a home owner, I shouldn't have to inspect a professional companies work while they are on site. Once the job was done, I did look further into it and was not impressed with what I found and the repairs I had to do. A picture is worth a thousand words.

I contacted them, one of the managers came over to investigate and told me he was going to bring it up higher. Well weeks later, still no word and no discussions on how this can be fixed.

I'm sorry but their promise to exceed my expectation fell way short of the goal line.
There is insulation on the walls, I will give them that.

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Company Response

Morning Andre,
I am sorry to read that you were not satisfied with the level of service you received from Great Northern Insulation. We understand how frustrating this must have been for you. We take customer satisfaction seriously, So, if you don't mind emailing your number/email. We would like to get in touch, so we can resolve this matter for you.
You can email our customer service team at Customerexperience@gni.ca.

I appreciate you making us aware of your negative experience. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused. We're look forward in hearing back from you soon.

Private User
Private User
Private User reviews Sarnia, ON
10/10

The Moe Team Job May 21, 2021

The Moe crew were very polite and thoughtful. They worked quickly and efficiently. They cleaned up so "that we would not know they had been here". Moe reviewed everything they had done as per the quote with me and asked if I had any questions. We were very pleased with their work. They were also respectful about Covid protocols. Many thanks

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Company Response

Hi there,
Thank you for your review, we’ll make sure to pass along your kind words to the team here at Great Northern Insulation. We are happy your home is more comfortable now,
Thanks again!
The team at Great Northern Insulation

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Northern Insulation

For over 40 years, we have helped Ontario homeowners and builders build safer, more energy-efficient and sustainable communities. With a broad range of products and services, we are your insulation experts for existing home renovation upgrades and new residential home construction—satisfaction guaranteed. Proudly serving all of Southern Ontario, we are Ontario's largest insulation company and are Energy Star and Foam Masters™ certified. Get in touch for a Free In-Home Assessment—contact us today to learn more.

CATEGORIES
Home Inspection, General Contractors, Renovation Advisors, and Insulation
PRODUCTS
✓ Spray Foam (1/2 lb open cell) ✓ HFO Spray Foam (2 lb closed cell), ✓ Cellulose (Blown and dense-pack) ✓ Fibreglass (Batts, blown and blanket wrap) ✓ Mineral Wool (Batts) ✓ Hemp (Batts)
SERVICES
We install insulation throughout the home: ✓ Attic Insulation ✓ Walls Insulation ✓ Basement Insulation ✓ Crawlspace Insulation ✓ Garage Insulation ✓ Floors Insulation
BRANDS
We offer high performance, brand name insulation backed by third party warranties. Our certified installers are professionally trained to install all types of insulation.
SPECIALITIES
Spray Foam Insulation, Blown Fibre Insulation, Air Barriers, Old Insulation Removal, Air Sealing & Draft Proofing, Fire Protection, Batts & Vapour Barriers, Specialty Coatings, Soundproofing, Thermal Barrier, Under Slab Insulation.
WEBSITE
https://www.gni.ca/
YEAR ESTABLISHED
1980
NUMBER OF EMPLOYEES
300
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
https://www.gni.ca/about/service-commitment-great-northern-insulation
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