complete reno of an old home with a new addition. Many delays and covid yet the company was flexible and adjusted to the changes.

Services completed

Batt insulation
- was an issue with application of rockwool in walls - PEX waterlines where pushed to the outside wall vs. split and installed correctly. I personally fixed it and only noticed it because I had to change the hose bibs out

Sprayfoam
- perfect job. one part of the feedback is that I wanted my baffels foamed into place which they did. However, when discussing that we would have blown in in the attic I wanted sprayfoam to go above that so paid for 24" because the rep said 22" of celeloose will be in place for R60. well it turns out its only 16" which means I paid for way more sprayfoam then needed. in the end doesn't matter but it is feedback. walls where done perfectly.

Blown in attic
- team was great did perfect work and ensured that coffered trusses where filled. They cleaned up a mess that was my fault as I forgot to tape some plastic and it pored out on our stairs. They offered to clean it up and did so. Guys where great.

All in all I recommend this company they are huge and have a lot of crews so adjustments in schedules where accommodated. Heading into winter we have a well insulated home. If I was todo it again I would only spray foam the rim joists and crevasses vs. walls. rockwool product is amazing and I would just go with that and cellulose in the attic. Would be cheaper too.

The only feedback

Phil & Marcos installed cellulose insulation in our ceiling.
Very professional. totally cleaned up, no mess at all.
Described what they were doing and how the product is beneficial

Arrived on time, great communication prior to arrival from scheduler.

We were quite impressed with the company and especially the 2 installers Phil & Marcos

The People (Joel, Gabe) who came to do the job were very courteous and helpful. Job was done very professionally and fully finished. Left the work site clean and tidy. We will recommend Great Northern Insulation. They deserve the good review for the job Well done.

Thanks Guys
Danny

Thank you GNI for providing excellent service from start to finish! All staff were very professional and courteous. All communication, from the first phone call to the emails with my many questions, was prompt and considerate. The insulation team arrived on time, worked efficiently, and explained everything they were doing. My expectations were exceeded and I would certainly recommend your company.

ON TIME QUICK WORK AND CLEAN UP BUT 1 FELLOW WAS NEW AND 1 WAS EXPERIENCED YOU CAN TELL BY UN EVEN LINES ON 1 SIDE AND THE OTHER EVEN BUT GOOD WORK BY BRENDAN AND JESSE

Excellent service. Guys came in and did a thorough job , cleaned up when finished. Very knowledgeable staff. Let me know right away that we had a rodent problem and gave me great options.
Very courteous and friendly service.
Thank you

Fabulous job by Chris, Dan and Connor. Explained the entire job, cleaned up after the job. All three guys w3re extremely friendly.

My wife and I couldn’t be more happy.

thanks Steve

Great Northern Insulation did a truly wonderful job.
Great service all around.
The workers were Bill and Dan and they were so organized, accomodating and very friendly.
Thank you for taking care of my family

Contacted GNI after I saw the reviews on Home-stars.
Communication started not as smooth as I wish.
Late is the key word, late response, late arrival of sales person, late receiving the quote and insulation guys were late as well.
Now comes the flip, Jordan managed to reschedule the work to Sunday brought Will with him and both of them worked and finished the job.

To management I would recommend to review your operation process for that alone I would give 4/10.
For the personal you get 10/10 especially for guys like Jordan and Will.
These kind of guys are the ones you want to make sure you keep in your company.