Darryl came out to do a quote for a major canopy reduction of a large tree in the backyard. He seemed very knowledgeable, honest and sincere, which gave us lots of confidence (we and 2 other neighbours who went in together on the job). His quote was more than reasonable compared to 2 other highly rated companies we spoke to.
He provided a professional and detailed estimate, and arrived on time, as scheduled. The job was done exactly as described. He also did a really great job cleaning up. In fact, the yard were cleaner after they left than before they started. They pretty much did our fall cleanup :)
We were also super impressed when Darryl pointed out that a fallen branch had made a minor crack in a patio stone. I could hardly see it when he pointed it out. He took responsibility for this and immediately gave back a partial refund for the minor damage.
We're all very happy with the job that was done and would wholeheartedly recommend Darryl and Upanoak to everybody !