Our entire experience with Tempasure has been tremendous. Right from the first phone call they have been attentive, knowledgable and accommodating. It was very helpful to have the technician, Adam, do his walk-through to what it was we needed. He didn’t try to upsell us .... but was very honest in discussing what it was he felt we needed. He even noticed we didn’t have a cold air return in the basement. Len was very fair in his pricing and there was no need for any haggling. The most important thing for us is that Adam is the one who did the initial walk around, the installation and will be the technician who services the system. Very neat and respectful to our property and extremely knowledgeable. All in all, a very satisfying experience.