Our basement washroom sink was backing up, at least during the draining of the washing machine nearby. I did some online research and found there could be several reasons from the minor to the catastrophic, involving excavation and huge expense. So, I was pretty nervous waiting for the plumber to diagnose.

I had used ExpressRooter a couple of years ago and was satisfied with the work, so called them again. Craig on the phone was friendly and helpful. The very next day Jason came to check out the problem. He was friendly, explaining everything, and quickly diagnosing the (partial?) blockage. He got right to work and fixed the problem, demonstrating to me three times that all was well again.

At a reasonable cost, a huge weight was lifted off our shoulders. Service was prompt, personable, and clean. If need arises in the future, ExpressRooter will be the only plumbing company I will call. I couldn't be more satisfied with this firm and recommend them highly. Thank you.

I had an emergency water leak under the floor. Mark came and diagnosed the issue and then arranged for a restoration company to come right away. He also spoke to my insurance company to give them details about the issue. He even phoned after hours to make sure precautions were being taken until the issue could be completely fixed. And all throughout he gave me excellent advice to make everything as cost effective as possible. He was very transparent, fair and professional all throughout. I've never had such a good plumber. He is a real asset to his company and to the profession.

The work completed consisted of the capping of the pipe for a sprinkler system, and the replacement of 2 garden hose valves and 1 toilet fill valve.
I have used ExpressRooter on multiple occasions, and each time the experience has been excellent.
Every member of the team acts professionally, do not cut corners, and deliver a quality job.

Previous valve was installed using some plastic parts to connect to copper pipe. This failed and the plastic pipe sprung a large leak.
Mark determined a new 1/4 shut-off valve was best...all parts connected with new copper pieces. Also added a separate outdoor faucet so it will be easier to blow out the water next fall.
Overall exceptional work and very innovative solution for future use.

I have told Craig that you employee "Forensic plumbers" - since they have managed to find and fix serious issues in very tight, hard to reach spaces.
They are my Go-To plumbing repair guys. Thanks !!

Our sewer backed up and Jason came on short notice to snake it out. We needed to do a huge dig in the basement to install a new valve and sump pump. They did a great job, and tried to keep the mess and disruption to a minimum. Would highly recommend Jason, Igor and the team at Express Rooter Plumbing.

We had a drain blockage at midnight the night before the kids were to return to in-person school in January 2021. We're were in a tough spot. On a referral from my neighbour, Jason stopped by on short notice and cleared my drain when another provider couldn't so we could remain in the home. He gave me a straight, fast and honest assessment of what needed to be done. Not an easy job. Jason's and his team came through and fixed the problem in a few days. We were grateful and relieved. Great job!

I was replacing a dishwasher with a new one. A reconfiguration of the hot water line and waste line was required to accept the new machine and there was a small leak that required immediate repairs. Expess Rooter was the first to respond. Express Rooter came within 3 hours and fixed the leak, replaced the shutoff and adjusted the waste pipe fairly quickly. He did an excellent job and tested the line before he left. He provided excellent instructions of what to do after the new dishwasher was installed and before I had the exposed pipes closed up.

Emergency repair of a broken shower valve was completed expediously. The plumber arrived the same day of the request and the repair was completed to my satisfaction. The plumber was very kind and courteous. He arrived wearing his mask (covid) and wore protective shoe coverings at all time. We had a good experience and would use them again for future repairs and renovation work.

Called for kitchen sink drain clogging issue with a service call scheduled for the next morning.

Technician showed up in the first hour of the 2 hour booking window, explained the best way to ensure the drain stays clear, type of cleaner to use, ran a couple of test drains and said pipes did not need to be snaked.

All for no charge. Will definitely call for future plumbing issues.

Whenever we've used Bradshaw we've been pleased with the service. A technician named Mike was here last week for a fall tuneup of our 4-year-old furnace. I told him about a small problem with it coming on in the morning, so he spent a lot of extra time figuring it out. He said our furnace wasn't draining water from the humidifier properly, but he thought he'd fixed it. What I liked is that he said the problem may persist, and if it does, call us and have to come back and do a much deeper dive to get to the bottom of it. A good combination of honesty about how far he could go on the service call, and reassurance that he could fix it if it happened again.