Express Rooter Plumbing

Drain Services
Lakeshore Road East Mississauga ON L5E 1E8
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Drain Services
Express Rooter Plumbing
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95%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Express Rooter Plumbing

Average customer rating:
9.6 10 (652 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Plumbing

The service person Frank was very knowledgeable and up front about the costs before beginning the work. He arrived earlier than I expected which was fine with me. He ensured I was fully satisfied with the work done on my kitchen sink before leaving. I would definitely recommend this company and Frank as well.

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Mjr in Mississauga
Mjr in Mississauga
0 reviews Mississauga, ON
10/10

Kitchen sink

Had a clogged kitchen sink. But it was main pipe to sewer was clogged with 30 years of virtually solid kitchen grease. Uri arrived on time and did an awesome job clearing it. Fast excellent professional service Thanks!

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Company Response

We're glad we were able to help! Thank you for choosing ExpressRooter Plumbing.

Jim Robertson from Old Toronto
Jim Robertson from Old Toronto
1 review Toronto, ON
10/10

Fast and Efficient

We were very pleased with the excellent service we received. We chatted with a rep on line at 3:30 in the afternoon. They stated that they would have someone qualified to be at our home between 5 and 7 PM. At 6:00 PM they arrived, replaced a leaking sink trap pipe very quickly and were gone by 6:30.
Considering that the company who services our building said they couldn't look after us for over a week, we felt very fortunate to have found Express Rooter Plumbing.
We found them to be exceptional.

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Company Response

Thank you Jim! We always strive to attend to our calls as quickly as possible, especially when there is a leak involved. We look forward to dealing with all of your plumbing needs.

Ivy C. in Ottawa
Ivy C. in Ottawa
1 review Mississauga, ON
10/10

Backwater valve installation

Our home inspector suggested we look into installing a backwater valve at our property to avoid drain backups into our basement. We called several plumbing companies for quotes on the job. Jason from Express Rooter Plumbing arrived and gave us the best price. Within a couple of days, Jason arrived with some workers to open up our basement and install the backwater valve. They worked quickly and we were amazed at how clean they left the job when they were finished. I will be using Express Rooter for my plumbing work in the future.

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Company Response

Thank you Ivy! Your words are very much appreciated. We look forward to serving your plumbing needs in the future.

Private User in Oakville
Private User in Oakville
5 reviews Mississauga, ON
10/10

Shower Cartridge

Shower in bathroom wasn't giving adequate pressure. Cartridge needed to be replaced. Tom was great! Came back several times to help us in finding the right cartridge (this was a very specific brand), and then made sure he installed it correctly. He was very diligent. Great company, great service, great work!!! These are my go-to plumbers from now on!

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Company Response

Thank you for the kind words. We'll definitely let Tom know! We look forward to serving your plumbing needs in the future.

Private User
Private User
Private User reviews Mississauga, ON
2/10

$350 to fix a shower diverter?! Overpriced

This company was recommended to me by a friend.

My shower had low pressure because some of it was still coming through the faucet. We were told we needed a diverter and the plumber wasn’t sure how long it would take so he quoted $350 plus tax.... an hour and a half later, it was all fixed.

They positioned a flat rate as a benefit but it sure doesn’t work out for the client when the price they quoted was way higher than it should have been. And they aren’t willing to adjust it to a more reasonable amount when the work is done. No response from customer service when I brought it to their attention.

I wouldn’t recommend this company based on my experience.

1 of 1 people found this review helpful.
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Company Response

Sorry to hear you were disappointed with the pricing. Could you give us a call at (416) 233-2660 and hopefully we can set things straight for you.

Orlando Rodriguez in Mississauga
Orlando Rodriguez in Mississauga
0 reviews Mississauga, ON
10/10

Water Pipe Replacement

ExpressRooter Excellent and Professional Service from the beginning until the work is complete. Marcin and Adam replaced the water pipes at my home, they took good care and went the extra mile to complete the Job. They are very knowledgeable and have an outstanding customer service.
With their expertise and excellent workmanship gave us the best impression and piece of mind that we have made the right decision. We highly recommend them, and we will definitely call them again.

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Company Response

Thank you, Orlando. It was a pleasure doing business with you and are very happy that you are pleased with the work done. We look forward to working with you in the future.

Obie in Brampton
Obie in Brampton
0 reviews Brampton, ON
10/10

Great service they did everything that we asked and did it very efficiently .would recommend them to anyone .

They came at once and assessed the problem and fixed it very efficiently.if you you need a plumber call them first.not only were they great but they were very trustworthy people

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Company Response

Thank you, Obie. We're glad that you were satisfied with our service and look forward to serving your plumbing needs in the future!

dger in the pocket
dger in the pocket
3 reviews Toronto, ON
10/10

I asked for fast and I got it

Getting ready to have washing machine installed and somehow I broke the laundry faucet the hoses were connected to. I called Express Rooter Plumbing and talked to John. I told him, I had a repair man on the way for a different issue and could he beat the clock and get the faucet fixed BEFORE that guy showed up. At my house in less than an hour - job done in 45. Very satisfied. Vlad the plumber was very considerate and communicative. Great service.

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Company Response

Thank you for your comments! We'll definitely pass your thoughts on to Vlad.

Andre in Kanata
Andre in Kanata
0 reviews Toronto, ON
10/10

Backwater valve installation

Our home inspector suggested we look into installing a backwater valve at our property to avoid drain backups into our basement. We called several plumbing companies for quotes on the job. Jason from Express Rooter Plumbing arrived and gave us the best price. Within a couple of days, Jason arrived with some workers to open up our basement and install the backwater valve. They worked quickly and we were amazed at how clean they left the job when they were finished. I will be using Express Rooter for my plumbing work in the future.

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Company Response

Thank you, Andre. We're glad we were able to help and look forward to assisting you with your plumbing needs in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Express Rooter Plumbing

Plumbing, Drains, Drain Services

If customer service is important to you, you have come to the right place. ExpressRooter's experienced, professional, and courteous staff knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Services include waterproofing and emergency plumbing in Toronto, Mississauga, Burlington and Oakville.

CATEGORIES
Drain Services and Plumbing
SERVICES
Plumbing & Drain Services
WEBSITE
http://www.expressrooter.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Discover, American Express, EMT
LICENSES
Master Plumber
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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