Express Rooter Plumbing

Drain Services
Lakeshore Road East Mississauga ON L5E 1E8
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Drain Services
Express Rooter Plumbing
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95%

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Reviews by rating (past 12 months)
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Best of 2020 winner 5 timesBest of 2020winner 5 times

Reviews for Express Rooter Plumbing

Average customer rating:
9.6 10 (673 reviews)

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Dalian in OAKVILLE
Dalian in OAKVILLE
6 reviews Oakville, ON
10/10

Drain Cleaning

Called for kitchen sink drain clogging issue with a service call scheduled for the next morning.

Technician showed up in the first hour of the 2 hour booking window, explained the best way to ensure the drain stays clear, type of cleaner to use, ran a couple of test drains and said pipes did not need to be snaked.

All for no charge. Will definitely call for future plumbing issues.

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Company Response

Thank you for your comments, Dalian. We always here ready to help you with any of your plumbing needs.

Private User
Private User
Private User reviews Hamilton, ON

First Review

0/10

Called for faucet replacement

Seemed pleasant on the phone at first, booked an appointment for them to provide an estimate on a faucet replacement and water valve replacement. I wasn’t going to be on site, but tenants were. The company said they would email me an estimate same day. They didn’t. I called 2 days in a row and each time they said they would send the estimate that day, which never happened. On third day, the rep said ‘yeah I emailed my boss and he never replied, that’s all I can say’ and sounded annoyed. Turns out, my tenant called and said the plumber had spent time in the basement with the water shut off valves, and left them leaking! I had a plumber look at it and his exact words were that the pipes were “tampered with” and leaking when he arrived, but he shut them off. No wonder they refused to give me a quote - I suspect they didn’t want to admit touching them because they left them LEAKING and didn’t bother to even tell me! Plus, they gave me the run around for days rather than just say they wouldn’t do the job. Nothing “express” about them or their service. I’ve never experienced such poor customer service in my life. Buyer beware!

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Private User
Private User
Private User reviews Toronto, ON
9/10

Leak under dishwasher in island cabinet

I was replacing a dishwasher with a new one. A reconfiguration of the hot water line and waste line was required to accept the new machine and there was a small leak that required immediate repairs. Expess Rooter was the first to respond. Express Rooter came within 3 hours and fixed the leak, replaced the shutoff and adjusted the waste pipe fairly quickly. He did an excellent job and tested the line before he left. He provided excellent instructions of what to do after the new dishwasher was installed and before I had the exposed pipes closed up.

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Company Response

Thank you for your review. We're glad we could help and look forward to serving your plumbing needs in the future.

Dennis in Oakville, Ontario CANADA
Dennis in Oakville, Ontario CANADA
1 review Oakville, ON
10/10

Shower Faucet Repair

Emergency repair of a broken shower valve was completed expediously. The plumber arrived the same day of the request and the repair was completed to my satisfaction. The plumber was very kind and courteous. He arrived wearing his mask (covid) and wore protective shoe coverings at all time. We had a good experience and would use them again for future repairs and renovation work.

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Company Response

Thank you for your review, Dennis. Glad we were able to help and look forward to helping you with your plumbing needs in the future.

Private User
Private User
Private User reviews Mississauga, ON
10/10

furnace servicing

Whenever we've used Bradshaw we've been pleased with the service. A technician named Mike was here last week for a fall tuneup of our 4-year-old furnace. I told him about a small problem with it coming on in the morning, so he spent a lot of extra time figuring it out. He said our furnace wasn't draining water from the humidifier properly, but he thought he'd fixed it. What I liked is that he said the problem may persist, and if it does, call us and have to come back and do a much deeper dive to get to the bottom of it. A good combination of honesty about how far he could go on the service call, and reassurance that he could fix it if it happened again.

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Cat in Old Toronto
Cat in Old Toronto
5 reviews Mississauga, ON
10/10

Corroded pipe under hot water heater and basement shower

I had a leaking pipe under my hot water tank and a basement shower with little to no flow and handle that didn’t function properly. Juri got right to work and quickly and efficiently fixed both. He knew exactly what the problems were and how to fix them. He was professional, neat and knowledgeable.

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Company Response

Thank you so much for using our services. We will definitely pass along your comments to Juri.

Private User
Private User
Private User reviews Toronto, ON
9/10

Blocked Main Sewage Pipe

Great job. Set me up w a Restoration company also as my basement was flooded w sewage. They cleared the blockage 70’ in front of my house. Not all plumbing companies have long enough equipment to do this.

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Company Response

Thank You for your review. We're glad we could help. Call us anytime you need us.

Private User
Private User
Private User reviews Toronto, ON
10/10

Dishwasher connection repair

Express Rooter Plumbing provided fast service, they left the work area clean and the work was done well. I will use Express Rooter Plumbing again next time for any of my plumbing needs.

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Company Response

Thank You very much for your review. We really appreciate it.

Celia in Toronto
Celia in Toronto
2 reviews Mississauga, ON
10/10

Honest and genuine

Called a few plumbers for an emergency backed up condo kitchen sink .. no one could offer me as prompt service as I received with express rooters plumbing .. they are courteous and patient on the phone and when Tony arrived he explained that problem originated with another unit .. long story short he talk to
The propert manager for me and the property manager took care of the other suite responsible ..best part is my sink is fine now and mr express rooters didn’t charge me a penny for the visit even !! thank thank you !!

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Company Response

Thank You Celia for your review. We really appreciate it.

Private User
Private User
Private User reviews Toronto, ON
8/10

Basement drain flooding

My basement back door drain was clogged and when it rained it would leak and water would seep into my house. To solve this, I had a makeshift awning in place but it was time to resolve this problem once and for all.
Tony came out and was knowledgeable about what needed to be done and possible issues once they excavated. He was able to provide a solution and the work was completed timely and there were no extra surprises.

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Company Response

Thank You very much for your review. We really appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Express Rooter Plumbing

Plumbing, Drains, Drain Services

If customer service is important to you, you have come to the right place. ExpressRooter's experienced, professional, and courteous staff knows what it takes to get the job done right. We offer a full range of supplies and services that are customized and tailored to fit your specific needs. Services include waterproofing and emergency plumbing in Toronto, Mississauga, Burlington and Oakville.

CATEGORIES
Drain Services and Plumbing
SERVICES
Plumbing & Drain Services
WEBSITE
http://www.expressrooter.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
15
PAYMENT METHOD
Cash, Interac, Cheque, Visa, MasterCard, Discover, American Express, EMT
LICENSES
Master Plumber
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.