Clera Windows + Doors

Windows & Doors Installation & Service
31 Pennsylvania Ave. Vaughan ON L4K 5V5
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89%

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Reviews for Clera Windows + Doors

Average customer rating:
9.2 10 (3376 reviews)

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espink
espink
0 reviews , ON
2/10

Windows and Doors

Installers left a mess that I had to clean up, jambs were not flush to wall and had to be redone, silicone was a mess and had to be redone, silicone on my siding, silicone on my porch. When installers returned, more garbage had to be cleaned, siding is discolored where they cleaned the silicone, more silicone on my porch, one jamb slopes downward and isn't level. But the windows seem to be really good so far.

Approximate cost of services:
$20,000.00
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Company Response

Hello E Spink,

We thank you for reaching out to us. We are pleased to hear that you are happy with your new windows. Your business and your satisfaction are incredibly important to us and our commitment to provide the best possible experience has not changed. It's unfortunate for us to read that your recent experience with us was only a 2-star rating. As per your signed completion form that we have on file, you have replied that you are 100% satisfied with your installation, 100% satisfied with overall quality and appearance, and 100% satisficed with the window and door operation demonstration. We are surprised and disappointed to see the 2-star rating especially after such a GREAT completion rating. We have notified your local branch manager of your feedback, they should contact very soon to discuss on how they can assist you further.

Once again, we thank you for your business, and wish you the best.

mdubblestein
mdubblestein
0 reviews Kingston, ON
10/10

Main floor reno amd all windows replaced

Worked with Rick and it was a great experience and the windows look great! On time and on budget

Approximate cost of services:
$17,000.00
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Company Response

Good day Mdubblestein,
Thank you for choosing Clera Windows and Doors for your window replacement project. We are happy to hear that you are very pleased with your new windows and with the great service provided by Rick. We look forward to the opportunity of working with you again in the future.

Enjoy the great looking Clera windows!

Best wishes!

Angelo in Toronto on the Kingsway
Angelo in Toronto on the Kingsway
2 reviews Vaughan, ON
10/10

Replaced windows

Make the sales consultant take care of things from start to finish and Andrey helped out with installation both highly recommended very happy with the windows

Approximate cost of services:
$8,000.00
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Company Response

Hi Angelo,
We're very pleased to hear you found our services to be professional from the beginning to completion. We thank you for your recent business and for your 10-star feedback. Your recommendation means the world to us, we appreciate your trust in our company.

The Clera team wish you the best

Tammie in Mississauga
Tammie in Mississauga
0 reviews Vaughan, ON
10/10

FANTASTIC customer service!

This company stands above the rest on their customer service alone!! Absolutely OUTSTANDING in every way. From the quote to arranging delivery, scheduling, installation and clean up it was 5 stars. Andre is both professional and personable. He worked around the schedule of our family, communicated wait and delivery times, followed up with his own personal inspection after and anticipated all of our needs before we did before, during and after the installation process.
Dennis and Al the installers were quality craftsmen and cleaned as they went making the entire process seamless.
Would and have HIGHLY recommended!!

Approximate cost of services:
$30,000.00
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Company Response

Dear Tammie,

Thank you so very much for this FANTASTIC review! We are extremely happy to hear that we were able to provide you with the most OUTSTANDING service. Our team of professionals will be thrilled to hear about your amazing feedback. Thank you for sharing your fantastic customer service experience with us and the community and also for your very powerful recommendation!

The Clera team is looking forward to making your experience even better in the future!

Warmest regards!

Private User
Private User
Private User reviews Guelph, ON
10/10

Basement windows

Service was good and we are very happy with the product. Would recommend this company.

Approximate cost of services:
$2,400.00
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Private User
Private User
0 reviews Newmarket, ON
10/10

Window installation

Very good company! They did a great job installing our window. We really appreciate the help from Kevin, Jason and Amandeep! They are very helpful and knowledgeable. Great experience!

Approximate cost of services:
$50,000.00
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Private User
Private User
Private User reviews Markham, ON
8/10

Bay window , sliding door

The project was delayed, the worker a hot walking man but when they finish the job, they forgot to put back the blinder , after I called, and they return in a few hours, which is good , I hope they can check it all carefully before they finish the work.

Approximate cost of services:
$6,500.00
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Private User
Private User
Private User reviews Grimsby, ON
10/10

Custom windows and doors

Jonathan helped my wife and I over the course of several visits to design our new homes look. We decided on custom colour painted windows with custom grill designs in them along with a beautiful new front door. We cant thank Avni and the rest of the installation crew enough for their professionalism and exceptional workmanship! We highly recommend Clera Windows and Doors!!

Approximate cost of services:
$20,000.00
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Company Response

Good day Private User,

Thank you so much for your wonderful 10-star review!. We are delighted to hear of your satisfaction with all aspects of your project. We will make sure to let Jonathan, Avni and the installation crew know about your great feedback and about your satisfaction with your new windows and doors and the exceptional workmanship and professionalism that they provided you with. Thank you again for your business and your recommendation, looking forward to your next project.

The team of professionals wish you all the best!

cncmic
cncmic
0 reviews Huron East, ON
10/10

Window replacements

Carl, Dan and Mason did a great job! Once the windows showed up, they were quick and polite and cleaned up afterwards. Awesome work!

Approximate cost of services:
$23,000.00
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Company Response

Hello Cncmic.
Thank you for choosing Clera Windows and Doors for your home's window replacement needs. We appreciate your kind comments recognizing Carl, Dan & Mason. Your satisfaction is very important to us, and it's wonderful to see your experience was nothing short of that.
Thank you again for your business and your awesome 10-star review!

Best regards!

frontenacman
frontenacman
0 reviews Harrowsmith, ON
10/10

Exterior Storm Door

Door was ordered and installed properly. Worker was professional and courteous, the product was of good quality. I would not hesitate to use this company again.

Approximate cost of services:
$1,300.00
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Company Response

Dear Frontenacman,

We really appreciate this fantastic 10-star review that you left for us! We're also very happy to hear that you feel the entire process was very professional and that you are very pleased with the quality of your new door. We can't thank you enough for your business and for your your support. Your confidence in us is greatly appreciated. Looking forward to assisting you with your next project!

Warmest regards!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clera Windows + Doors

Clera Windows + Doors by FM Industries has been manufacturing and installing windows and doors throughout all of Ontario since 1978. They add beauty and value to nearly 1000 homes every month and can easily service the entire province via one of their 37 sales and installation offices.

Clera Windows + Doors has been recognized as one of Canada’s Best 50 Privately Managed Companies and the City of Vaughan’s Company of the Year. Clera was recently awarded the Houzz service award for 2014 and is a proud recipient of the Homestars Best Award for 2012 and 2013. Add to these achievements a stellar A+ Better Business Bureau rating and you’ll understand why Clera Windows + Doors is the best choice for new windows and doors for your home.

We manufacture. We install. You save.

Toronto, East York, Stratford, Goderich, Oshawa, Essex County, Pembroke, Ottawa East, Ottawa West, Kitchener, Orangeville, Welland, Barrie, Newmarket, Peterborough, Belleville, Cobourg, Kingston, Brantford, Guelph, Oakville, Mississauga, Kanata, Brockville, Woodstock, London, Cornwall, Burlington, Hamilton

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
windows and doors, vinyl windows, replacement windows, new windows, casement windows, double hung windows, awning windows, slider windows, fixed windows, replacement windows and doors, new windows and doors,
SERVICES
windows and doors installation, replacement windows installation, new windows installation, brick to brick installation, retrofit installation, custom windows installation, custom colour windows and doors installation
BRANDS
Clera Windows & doors,
STYLES
Casement windows, Fixed Windows, Awning Windows, Double Hung, Single Hung, Double Slider, single slider, bay window, bow window, shaped windows, custom windows, Entry door, Patio Door, Garden Doors, Single Door, Double Door, Sidelites, Transoms, Side Doors, Back doors
SPECIALITIES
Windows and doors installation, selling direct to consumers, no middleman, no hassle, straight talk, honest approach
WEBSITE
http://www.clerawindows.com/
YEAR ESTABLISHED
1978
NUMBER OF EMPLOYEES
125
RETURN POLICY
None
PAYMENT METHOD
Cheques, Visa, Mastercard, Financing upon approval
MEMBERSHIPS
CSA, IGMAC, ENERGY STAR, BBB, SAWDAC
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Non Prorated Lifetime Warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.