Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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Write a Review

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HomeStars
Appliance Repair
Dowell Equipment Services
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84%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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Private User
Private User
0 reviews London, ON
10/10

Fridge repair

Great job Beau and Jessica - your high level of service and professionalism is unmatched. Would highly recommend and I haves saved your number for any future potential issues with our home appliances. Great to see young entrepreneurs with a real passion for their work. Thanks again.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Wow!! Thank you so much for this kind and amazing feedback, we honestly do very much appreciate this. Compliments like this is part of our motivation, and you guys are what keeps us going, so again thank you.

You were such a pleasure, and we are just very happy we could get your fridge running again properly for you.

Please let us know if there's anything more we can do, you defiantly know we will be there!

You take care and stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
7/10

Washer Dryer

Technician diagnose the washer and no repair was needed.

He discovered the dryer did have a internal fire. Tested that it still worked and vaccumed out the inside. Didn't feel that this warranted a $228 charge though.

Approximate cost of services:
$368.00
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Company Response

Hi there,

Thank you so much for taking the time to write us a review, feedback is always welcomed here. We are happy to hear that your washer and dryer is working properly now and it's nice to know there was no further damage or parts needed.

We are sorry to hear you feel the charge given was a little to high. Please note you do have a 90 day warranty on both repairs, so if anything more comes up with either of the machines, please give us a call and we will make sure we come out and take a look at them.

Please reach out if needed, we would be more then happy to help in anyway we can.

Take care and stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Maintence check on stove range and hood

On time
Proficient
Prices right
Job well done
Would definitely contact I. Future for any
Work to be done in house

Approximate cost of services:
$14,900.00
Was this review helpful?
Company Response

Thank you so much for sharing your kind feedback with us and the rest of the community. :D

We strive everyday and night for the best service provided, so happy you received nothing but the best.

Please let us know if you are in the need of our services again, we will be there!

You take care and thank you again.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Washer repair

Great service! Very accommodating!
Reasonable price!
Jessica was very pleasant and worked hard to fit us in their busy schedule.
Thanks

Approximate cost of services:
$300.00
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Company Response

Hi there,

Thank you so much for your positive and kind feedback, our team truly appreciates it!

Accommodating and making sure our customers are happy is what we strive for everyday and night. Thank you for entrusting us with the repair on your washing machine - so happy we could get it up and running again for you. :D

You were such a pleasure, please take care and stay safe.

-Team DES

glennsmall.44
glennsmall.44
0 reviews London, ON
10/10

Dryer repair.

Complete satisfaction! Right from call back from Jessica to arrange call - very professional and knowledgeable. A great asset to the company.
Beau was great as well. Professional and very knowledgeable. Amazing work. Had good idea of what problem was and came equipped with expected parts. Fast and efficient.
I would not hesitate to recommend them!

Approximate cost of services:
$275.00
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Company Response

Wow Glenn, thank you so much for the positive feedback, we are always here to set the bar high when it comes to a great customer service and we would be more then happy to help anytime you might need us.

Complete satisfaction from start to finish is exactly what we strive for everyday and we are so happy you received nothing less. :D

You take care and thank you again Glenn.

- Team DES

rlyke
rlyke
0 reviews London, ON
10/10

Dryer Repair

Great service. Technicians knew exactly what the problem was on my 30 year old Maytag gas dryer, had the part, fixed the dryer and were finished in less than 30 minutes. Outstanding!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Hi Richard,

Thank you so very much for leaving us a great review, means a lot to our company!

We are beyond happy to know our technicians were professional but yet efficient, we work hard day and night to strive for that greatness.

If you ever need anything else, please just let us know and we will be there.

You take care and thanks again.

- DES Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Washing machine repair

Totally happy with the excellent service and communication. Repair was completed quickly and very competently. Would certainly recommend this company.

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you so much for taking the time to share your review with us and the community, we truly do appreciate it!

There's nothing more satisfying then knowing our customers were happy from start to finish, this is exactly what we strive for daily.

Please let us know if you ever need our services again, we will be there! :D

Take care, stay safe and thank you again.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Washing machine

Appreciated the honesty in diagnosing the problem - or non problem as the case turned out to be.

Approximate cost of services:
$110.00
Was this review helpful?
Company Response

Hi there,

Thank you so much for taking the time to share your review with us and the community, we truly do appreciate it.

Honesty is one example we lead by in our company, wouldn't have it any other way.

Please let us know if you ever need anything else, we would be happy to help in anyway we can.

Take care and stay safe!
- Team DES

jomel_livette
jomel_livette
0 reviews St. Thomas, ON
10/10

Fast and efficient service

Wonderful service. Professional team. Speedy and efficient. They diagnosed the issue with my dryer and made recommendations.

Approximate cost of services:
$113.00
Was this review helpful?
Company Response

Thank you so much Joanna for your kind and honest feedback, we very much appreciate it. :D

We're very happy you enjoyed our services, nothing more satisfying then knowing our customers have been 100% taken care of!

Please let us know if you ever need anything else, we would be more then happy to help.

Take care Joanna and thanks again.
- Team DES

cborland
cborland
0 reviews London, ON
10/10

repair whirlpool fridge

Our 7 year old Whirlpool fridge/freezer was not cooling properly so contacted Dowell Equipment and they found a faulty fan so rather than $1000 for a new fridge replace part and hopefully will run for another 7 years. His scheduler Jess kept in touch with us and overall a good experience

Approximate cost of services:
$326.00
Was this review helpful?
Company Response

Hi Carolyn,

Thank you very much for taking the time to share your review with us, we truly do appreciate it. :D

We are always here to help in all ways we can. We always go the route that is more convenient for you guys and that's also going to be the most cost efficient. So very happy you received a great experience through our company. It was a pleasure meeting you and working inside your home.

Please let us know if you need anything else from us. We'll be there!

Take care Carolyn and thank you again.
- DES Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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