Technician diagnose the washer and no repair was needed.
He discovered the dryer did have a internal fire. Tested that it still worked and vaccumed out the inside. Didn't feel that this warranted a $228 charge though.
- Approximate cost of services:
- $368.00
- Company Response
Hi there,
Thank you so much for taking the time to write us a review, feedback is always welcomed here. We are happy to hear that your washer and dryer is working properly now and it's nice to know there was no further damage or parts needed.
We are sorry to hear you feel the charge given was a little to high. Please note you do have a 90 day warranty on both repairs, so if anything more comes up with either of the machines, please give us a call and we will make sure we come out and take a look at them.
Please reach out if needed, we would be more then happy to help in anyway we can.
Take care and stay safe.
- DES Team