Dowell Equipment Services

Appliance Repair
185 Wellington street London ON N6B 2K9
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Appliance Repair
Dowell Equipment Services
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98%

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Reviews by rating (past 12 months)
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Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (182 reviews)

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Robyn in Richmond hill
Robyn in Richmond hill
2 reviews Komoka, ON
10/10

GE stove repair

Beau was amazing. GE stoves are a challenge and he problem solved with professionalism and came up with a couple creative solutions. He allowed me to watch and he patiently explained everything. He even allowed me to hold and pass items to him. Fabulous customer service and efficient.
Robyn

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Company Response

Wow, thank you so much Robyn for your kind, positive and sweet review/feedback, we truly appreciate it.
There's nothing more rewarding then knowing our customers have been taken care from start to finish. Beau is defiantly amazing and so professional at what he does - we are truly happy you got to experience that.
Thank you for entrusting us with the care of your stove and for taking a moment to recommend us to others. We hope you won't hesitate to let us know if we can serve you again in the future.

Please take care and stay safe. :D
- Team DES

Private User
Private User
0 reviews London, ON
10/10

appliance repair

Had 3 appliances fixed ( washer, dryer and dishwasher ). All appliances are working better than ever and the service Man that assisted us with excellent and provided us a lot of valuable advice. He definitely went above and beyond! Would 100% recommend.

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Company Response

Hi there,

We are so pleased to know that your experience with us was a good one. Thank you for entrusting us with the care of all 3 of your appliances and for taking a moment to recommend us to others. Your kind and positive words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you again in the future.

Please take care, stay safe and thanks again. :D
- Team DES

ewatuchaj
ewatuchaj
0 reviews London, ON
10/10

Dryer repair

Very happy with that service. Technician came and had all parts he needed. He consulted the problem with me and gave me all information I was asking for. I would definitely recommend Dowell Equipment Services to my friends. Thank you

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Company Response

Hi Ewa,

Thank you for sharing what a great service you received from our team at Dowell. Your kind words and a 10-star rating mean so much to us, and we hope to continue to provide a great service for years to come!

Please let us know if you ever need anything else in the future. :)

Take care and stay safe
- Team DES

tyler_austin in Toronto
tyler_austin in Toronto
0 reviews Lucan, ON
10/10

Broken fridge diagnosis

Fridge issue diagnosed in 2 mins. Very knowledgeable technician! Would definitely recommend this company to any of our friends and family in the future!

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Company Response

Thank you so much Tyler for your positive feedback/review, we greatly appreciate it.

We work day and night to be the leading Appliance Repair company and provide a great customer service.
We are here to help you with any Appliance Repair you may need! :D

Thank you again, and please take care and stay safe.
- Team DES

jurgen01
jurgen01
0 reviews London, ON
10/10

Fridge repair

Timely friendly and efficient no issues with service and communication. Very satisfied provided 0ptions no pressure sales

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Company Response

Thank you so much Jurgen, we really appreciate the kind and positive feedback. A pleasant experience with us is what we provide to all our customers and we are so glad you experienced the same.

Please let us know if there's anything more we can do for you in the future, we would be more then happy to help in anyway we can. :D

Please take care and stay safe.
- Team DES

sjackson6
sjackson6
0 reviews London, ON
10/10

Knowledgeable Efficient and reliable

Washer broke just after Christmas (again). Contacted this company who’s customer service was top notch and was able to capitalize on a cancellation to get a technician out that day. The tech knew exactly the issue (which was missed by another company) gave an exact quote (parts and labour) and confirmed parts availability. He was back in a week to do repairs and the machine is working better than before. Why because this tech knew the control panel (which was only working on half capacity) needed replacement to avoid the same repair again in a few months

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Company Response

We are so pleased to know that your experience with us was a good one, Shawn. Thank you for entrusting us with the care of your washer and for taking a moment to recommend us to others. Your kind and positive words are greatly appreciated, and we hope you won't hesitate to let us know if we can serve you again in the future.

Please take care and stay safe. :D
- Team DES

ingperkons
ingperkons
0 reviews London, ON
10/10

Dish washer repair

Hose connection on my portable dishwasher was broken, everyone I dealt with was curtious and professional. I was kept well informed about site visits and costs both by phone and e mail. Very pleased by the service I received.

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Company Response

Hi Ingrid,

Thank you so much for taking the time to share your positive feedback with us and the community, all of us truly appreciate it.

We are all very pleased to know you enjoyed our services from start to finish, this is what we strive for day and night.

We hope you're enjoying your working dishwasher! :D Please let us know if you ever need anything else, we'll be there.

Take care, stay safe and thanks again.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Fridge repair

Fantastic work! Beau was personable and knowledgeable. He identified the issue and fixed it on the spot. He wore a mask, which was appreciated. Couldn’t have been better - thanks Beau!

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Company Response

Hi there,

Thank you so much for taking the time to give us a review and a positive one at that, we greatly appreciate it. :D

We are very happy to know you enjoyed Beau's service, he defiantly is the best and he always has the customers best interest at heart, I will be sure to pass on your kind feedback to him.

Please let us know if you ever need anything else, we would be more then happy to help again in anyway.

Take care, stay safe and stay healthy.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Dishwasher repair

Dishwasher pump broke. Called. Had appointment in 2 days. Assessed and returned 1.5 weeks later to repair. Very professional and kind.

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Company Response

Hi there,

Thank you so much for your positive feedback/review, we very much appreciate it.

It was our absolute pleasure, if you're happy then we're happy and means we're doing our jobs right! :D

Please let us know if you need anything else, we'll be there!

Stay safe, take care and Happy Holiday's to you and your family.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Washer Issue

Washer wasn't draining and secured in properly, was taken care of expertly and fixed within days

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Company Response

Hi there,

Thank you so much for taking the time to post a positive review for us, we very much appreciate it!

We are so happy we could it secure for you and also make sure it was in perfect working order. :D

Please let us know if there's anything more we can do for you.

Take care, stay safe and Happy Holiday's!

- Team DES

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us?
We're a family business, we know what's important and we repair any problem!

Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services will always ensure that we have a place in your home or business.

Here at DES we love food, family, and good stories, that's why it's important to us that every client that we serve, can live without the worry of something important getting in the way of what matters most. We want to keep your homes running smoothly, and your customers happy, so that your stories never have to pause and you can keep on doing what you do best.

Call us for a quote today at 519-871-9355

CATEGORIES
Appliance Repair
PRODUCTS
All Manufacturers and types of Appliances. - Stove - Oven - Freezer/Refrigerator - Dishwasher - Washing Machine - Dryer - Microwave - and more!
SERVICES
We service all Commercial/Residential appliances. **Diagnosis to a final repair or install**
BRANDS
All Brands of Appliances - Lg - Miele - Maytag - Kenmore - Kitchen Aid - Fisher & Paykel - Bosch - Samsung - Whirlpool - Frigidaire - and more!
SPECIALITIES
Gas Licensed
WEBSITE
https://www.dowellservices.ca/
YEAR ESTABLISHED
2019
PAYMENT METHOD
Mastercard, Visa, AMEX, Etransfer, Cheques, Cash
LICENSES
Gas Licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 day parts and labour warranty
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