Dowell Equipment Services

Appliance Repair
185 Wellington street London ON N6B 2K9
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Appliance Repair
Dowell Equipment Services
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97%

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Reviews by rating (past 12 months)
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Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (75 reviews)

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Mahmoud in Toronto
Mahmoud in Toronto
0 reviews London, ON
10/10

Dishwasher repair

Courteous and friendly over the phone and in person. Delivered the service exactly when promised. very satisfied.

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Company Response

Thank you so much Mahmoud for your kind and 10 star review. :D

It was our absolute pleasure, were very happy that we could get your dishwasher up and running again.

You were such a pleasure, if you need anything else please don't hesitate to give us a call back.

Till then, take care & stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Fryer oil overflow onto glass top oven surface and into circuit board

Excellent timely response by very professional staff. Very pleased with results and professionalism. Would highly recommend.

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Company Response

Thank you so much for the 10 star review and for sharing your feedback with us and the community. :D
Most rewarding feeling of knowing that our customers are and have been taken care of in a timely and professional manner. If your happy - we are happy! :D

If you need anything please don't hesitate to give us another call.

Please take care & stay safe.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Refrigerator repair

Refrigerator broke down on a Friday. Called one repair technician and was given a Tuesday. Called Dowell, and he came same day. Diagnosed the problem and ordered the part. Came back on Saturday to complete the repair. Very professional.

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Company Response

Thank you so much for your 10 star review and for sharing your awesome feedback with us and the community. We at DES strive for efficiency and professionalism everyday, so it's very rewarding knowing this is exactly what is being given to our customers. It was such a pleasure and we are very happy that we could get your refrigerator up and running good again. If you need anything else please don't hesitate to give us a call back! :D

Stay safe & take care.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Freezer service

Beau was very thorough and informative. Told me what to look for as trouble in the future. Would definitely recommend to friends for appliance service and repair

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Company Response

Thank you so much for sharing your review with us and the community. Beau is defiantly informative and very good at his job, we are just thrilled to know you were very happy with his services - if your happy then we're happy. :D

If you need anything else please let us know and thanks again!

Please take care & stay safe.

- DES Team

doing40
doing40
0 reviews London, ON
10/10

Dishwasher install

Difficult install worked them all out to perfection. Great talking to receptionist, and friendly and knowledgeable service person.

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Company Response

Thank you very much for your feedback! Sometimes installs can go a little sideways! But we will always do our best to set it straight.

Thank you again and take care!

- The team at DES

Private User
Private User
Private User reviews London, ON
10/10

Repair of oven that did not heat up to selected temperature.

Beau Dowell repaired my oven that did not heat up. He found the problem quickly and was able to fix it in an efficient and effective manner. He checked the other connections in the stove to make certain they were in good working order.
He is professional and friendly and I would not hesitate to use his services again and also would recommend him to others.

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Company Response

We at DES can't thank you enough for the kind words about Beau's service. We're really glad that he could get your oven working properly again. Efficient, friendly and professional is exactly what we strive for so were thrilled you got to experience that.

Thank you so much again for the review and for being such a great customer.

Take care, stay safe & stay healthy. :)

- DES Team

yckearns
yckearns
0 reviews London, ON
10/10

Fridge water hose replacement; furnace and AC tuneup; range hood lightbulb replace

Arrived on time, incredibly professional and courteous. Seems to really like what he does! Receptionist was very nice when I phoned. Always got back to me timely.

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Company Response

Hi Yvonne, thank you so much for your feedback! We're really glad you had a great experience with us. We really appreciate the time you took to write us a detailed review! :D
Beau very much does love what he does and it defiantly shows! You were such a pleasure. If you need anything please don't hesitate to give us another call.

Thanks again and please take care & stay safe.

- DES Team

hkurcz
hkurcz
0 reviews London, ON
10/10

Washing machine repair

Very satisfied with the service provided. Washing machine quote received, parts order and repair completed with 7 days

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Company Response

Thank you so much Hilda for your review and awesome feedback! It was our absolute pleasure to get your machine up and running properly again. :D

If you need anything else from us, please don't hesitate to give us another call.

Till then, please take care, stay safe & stay healthy!

- DES Team

samantha-parsons
samantha-parsons
0 reviews London, ON
10/10

Great job

Ice maker in our older fridge was leaking quite bad. Fast, efficient, and professional service. Jessica in the office is so friendly and accommodating. Beau did a great job at the house as well.

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Company Response

Hi Sam,
Fast, efficient and professional is how we like to work! :D We are so glad you got that experience with us and nothing less.

Thank you so much for taking the time to write us a review and for your great feedback.

Please if you need anything else, just let us know and we would be happy to help, it was a pleasure.

Till then, take care, stay safe & stay healthy. :)

- DES Team

Private User
Private User
Private User reviews Strathroy, ON
10/10

Dishwasher Repair

Great service! Quick response time and follow up. Thanks for valuing previous customers! Will recommend for sure!

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Company Response

Thank you so much for taking the time to write us a review and for your honest feedback. :D

It's always a pleasure, thank you for calling us back for another service. Please let us know if you need anything else.

Take care, stay safe & stay healthy.

- DES Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us?
We're a family business, we know what's important and we repair any problem!

Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services will always ensure that we have a place in your home or business.

Here at DES we love food, family, and good stories, that's why it's important to us that every client that we serve, can live without the worry of something important getting in the way of what matters most. We want to keep your homes running smoothly, and your customers happy, so that your stories never have to pause and you can keep on doing what you do best.

Call us for a quote today at 519-871-9355

CATEGORIES
Appliance Repair
PRODUCTS
All Manufacturers and types of Appliances. - Stove - Oven - Freezer/Refrigerator - Dishwasher - Washing Machine - Dryer - Microwave - and more!
SERVICES
We service all Commercial/Residential appliances. **Diagnosis to a final repair or install**
BRANDS
All Brands of Appliances - Lg - Miele - Maytag - Kenmore - Kitchen Aid - Fisher & Paykel - Bosch - Samsung - Whirlpool - Frigidaire - and more!
SPECIALITIES
Gas Licensed
WEBSITE
https://www.dowellservices.ca/
YEAR ESTABLISHED
2019
PAYMENT METHOD
Mastercard, Visa, AMEX, Etransfer, Cheques, Cash
LICENSES
Gas Licensed
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 day parts and labour warranty
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