Dowell Equipment Services

Appliance Repair
London ON N6B 2K9
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Write a Review

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HomeStars
Appliance Repair
Dowell Equipment Services
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84%

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Reviews by rating (past 12 months)

Reviews for Dowell Equipment Services

Average customer rating:
9.9 10 (226 reviews)

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eric.s.kuebler
eric.s.kuebler
0 reviews London, ON
10/10

Phenomenal service

Efficient, rapid, accurate, professional, courteous, considerate, knowledgeable, and saved me money in the process!! Amazing

Approximate cost of services:
$300.00
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Company Response

Wow Eric, thank you so very much for this kind and awesome review/feedback, we ALL very much appreciate your kind and honest words.

You were a pleasure to meet, thank you for trusting our services to get the job done! :D

Please let us know if you ever need our services again, we will be there!

Take care, stay safe and have a very Merry Christmas and a wonderful New Year.

Thanks again.
- Team DES

michaelhardy
michaelhardy
0 reviews Parkhill, ON
9/10

Fix noisy dryer

Booking was easy and fast with pleasant person on phone. Notified when service man would arrive. Work done fast and he check the whole machine. No mess left behind. Very friendly service man.

Approximate cost of services:
$323.00
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Company Response

Hi Michael,

Thank you so much for sharing your review/feedback with us and the community, we all very much appreciate it.

It was a pleasure to talk with you, as well as work inside your home, please let us know if you ever need anything else from us. :)

You take care, stay safe and have a very Merry Christmas and Happy New Year.

Thank you again.
- DES Team

mireilledaer
mireilledaer
0 reviews London, ON
10/10

Fixing of washing machine

The staff was really friendly and efficient. Beau was quick to diagnose the problem and also very quick at fixing it. Nice job! all around!

Approximate cost of services:
$35,000.00
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Company Response

Hi Mireille,

Thank you very much for your positive and kind feedback, we all at Dowell defiantly do appreciate you taking the time to write us a review. :D

We strive day and night to represent as the best and make sure our customers are happy from start to finish, we are very pleased to know this was accomplished for you.

Please let us know if anything more comes up, were only a phone call away and we will be there!

You take care, stay safe and thank you again.
-Team DES

kreath
kreath
0 reviews London, ON
10/10

Kitchen Aide refrigerator freezer drawer

2 screws loose freezer drawer would not fully shut he tighten the screws drawer now closing tightly

Approximate cost of services:
$111.00
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Company Response

Thank you Ken for taking the time to share your positive feedback with us, we very much appreciate it. :D

We're always here to help, and only a phone call away - please let us know if you are ever in the need of our services again - we will be there!

Take care Ken, stay safe and thanks again.
- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Fixed a not working convection microwave oven

‘Won’ a convection microwave oven on a skid in an auction it did not work, kept kicking out and going back to the welcome screen after about 30 seconds on any setting. Tried one new part but didn’t work they managed to return it and only charge the restocking fee of $30.00 (was final sale for parts)
Got a second part (control panel) that he did have to struggle to open the unit and get it in but he did manage to do it.
Very happy the $1500.00 microwave now does work!

Approximate cost of services:
$380.00
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Company Response

Thank you so much for your honest, kind and positive feedback, we truly appreciate it. :D

We are ecstatic that we finally got it working for you, I know it felt like it took a bit but we really did and do appreciate your patience with us. Thank you for trusting us to get the job done and you were a pleasure from start to finish!

Please let us know if there's anything more we can do for you, we will for sure be there.

Enjoy your working convection oven and please take care.

Thank you again.
- DES Team

iwong7227
iwong7227
0 reviews London, ON
10/10

Fridge repair

Our fridge began running erractically this past month, randomly kicking it's compressor on and off. I called up Dowell and they showed up the next day and promptly diagnosed the issue and ordered the parts in order to repair it. The work was completed a week after when the part arrived and my fridge has been running perfectly since. Throughout the process, both Jessica and Beau were extremely friendly, professional, and prompt with their calls and work, respectively. I would recommend Dowell to anyone who needs an appliance repair.

Approximate cost of services:
$770.00
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Company Response

Hi Ivan,

We want to thank you so much for this kind and positive feedback/review you have given us, it's truly appreciated.

It was our absolute pleasure to come out and repair your fridge for you, we're very happy we could get it done in a timely manner. :D

Thank you for entrusting us with your fridge, you guys are what keeps us motivated into working harder and harder each day.

Please let us know if you ever need anything else Ivan, we'll be there!

You take care and thanks again.

- DES Team

Private User
Private User
Private User reviews London, ON
10/10

Prompt & professional dryer repair

I had a very positive experience hiring Dowell to diagnose and repair my dryer. I was booked in for an appointment within a week of calling. When Beau arrived, he was very professional and had my dryer going again in 45 minutes

Approximate cost of services:
$350.00
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Company Response

Thank you so much for your kind and positive feedback/review, we really do appreciate it.

We are very happy we could get your dryer up and running again, nothing more greater then having working appliances.

If you ever need our services again, please don't hesitate to reach out - we will defiantly be there to help.

Please take care, stay safe and again, thank you.
- DES Team

trantam_ca
trantam_ca
0 reviews London, ON
10/10

Fridge repair

Fridge temperature was unstable, freezer was not cold enough. They sent the technician come next day to diagnose, ordered replacement for the defrost thermostat. Jessica was very friendly and helpful in scheduling and answering questions, calls and txt messages. Highly recommend their services.

Approximate cost of services:
$335.00
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Company Response

Hi Hau,

Thank you so much for taking the time to share your review with us, we really do appreciate the kind and honest feedback.

You were such a pleasure to talk to and help, we are very happy we could get the fridge repaired on a timely manner. :D

If anything else comes up and you need our services again, please reach out to us - we will defiantly help where we can.

You take care Hau and thanks again.

- Team DES

Private User
Private User
Private User reviews London, ON
10/10

Repaired ice maker

Excellent work and very reasonable. They actually knew what they were doing. Would recommend to everyone.

Approximate cost of services:
$256.00
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Company Response

Thank you so much for your kind and honest feedback and for taking the time to share it.

You guys are, our motivation and we are very blessed to have such great clientele! :D

We are truly happy to know you enjoyed our services, thank you for entrusting us with your appliance.

Please let us know if you ever need anything, we will be there!

Take care and thanks again.
- DES Team

rej2anderson
rej2anderson
0 reviews St. Thomas, ON
10/10

Service

Service Technician was very professional, prompt, friendly and helpful.
He explained the issue and I was back doing laundry that evening.

Approximate cost of services:
$375.00
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Company Response

Hi Rebecca, thank you very much for sharing your kind feedback with us, as well as the community. We cherish all the the compliments we get and appreciate every single one of them.

You guys are what keeps us motivated! :D

So happy you were able to do laundry that same day as service/repair - that's what we strive for.

Please let us know if you need anything else, we will be there!

Take care Rebecca and thanks again.

- Team DES

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dowell Equipment Services

Why Choose Us? We're a family business, we know what's important and we repair any problem! Established in 2019, we've taken our experience as commercial industry professionals and brought it straight to your door. With highly trained technicians, and a commitment to serving you with expert knowledge, Dowell Equipment Services ...
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