I purchased a new furnace and air conditioner from this company approx. 3 years ago, costing over $10,000. I also maintained a service contract with them which I paid for annually. I submitted my cheque for my annual maintenance contract in February and have not heard from the company since. I tried on numerous occasions to contact them, however, the phone is out of service. I went as far as contacting the Better Business Bureau, who were also unsuccessful in getting them to respond. The bottom… read more
I purchased a new furnace and air conditioner from this company approx. 3 years ago, costing over $10,000. I also maintained a service contract with them which I paid for annually. I submitted my cheque for my annual maintenance contract in February and have not heard from the company since. I tried on numerous occasions to contact them, however, the phone is out of service. I went as far as contacting the Better Business Bureau, who were also unsuccessful in getting them to respond. The bottom line is, they went out of business without notifying their loyal customers or reimbursing contract fees. Shame on them for being such a dishonest company and taking hard earned money from loyal customers.
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