The bad... Sales person was extremely cooperative until we signed the contract. He came in trying to add extra costs to the project which I refused. The technician although very experienced, did an alright job however he also tried to get another $700 from me which I refused. Lastly after been guaranteed that any extra closed boxes of hardwood could be returned, I got that standard speel about 30 days return policy from date of sale, the tech should have brought it back, etc.... Reluctantly they gave me back my money.
Note: they markup the corner round and transition strips considerably.
Conclusion, find a better company.