We used this company a couple of years ago to install a new air conditioner and new line into the house. We have had nothing but problems ever since. After one year the AC didn't work and we had to have it serviced. Summer # 2 we had problems again. They quoted us around $350 for the job but after they did all the work said it would be $700. That work was done towards the end of last season and when I turned on my AC this year, it doesn't work again. I've called them 5 times and e-mailed them once to come and service it and have had no reply. How do you go from being a well known company that's been around for a very long time and is "Holmes" approved to this? I do not recommend and will be using another company moving forward. Very disappointing!