I discovered Masterpiece Hardwood by conducting a search through Homestars. At the time, we were relocating from Toronto to Calgary and I had (successfully) used Homestars to find some amazing contractors. However, Todd and Connie, surpassed all my expectations.
Conne was gracious enough to come to our home and patiently walk me through all of our flooring options. Initially, we were looking to match our upstairs flooring with the existing (maple) on the main floor. After much discussion, and thankfully some good advice, we decided to replace the main floor hardwood and the upstairs hardwood with an unbelievably beautiful product (Du Chateau: Olde Dutch).
Although this product was a bit more expensive than some of the other lines carried by Masterpiece, it was everything we were looking for: gorgeous, thick-planked wood that promises to look as beautiful today as tomorrow. Anyhow, I could ramble on about the product itself for a long time (not only is it stunning, but it's a character-grade wood which means the inevitable signs of aging will only enhance this beautiful product), but we'll leave it at this: this hardwood completely changed the appearance of our home. It's gorgeous.
Working with Todd and Connie was an immense pleasure. These two folks are 100% committed to ensuring customer satisfaction. We never felt like they were pushing a product--they provided product details and advice--and we made the ultimate call. Todd, while onsite was meticulous: it's clear he's a craftsman who is incredibly passionate about his work. Truly, it was a pleasure.
I would highly recommend this company to anyone who is considering making a change to their flooring. If you want to work with a team who has your best interests at heart, this is the team.