Radon West

Green Products & Services
440-10816 Macleod Trail SE Calgary AB T2J 5N8
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Reviews for Radon West

Average customer rating:
10 10 (19 reviews)

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WW in Calgary
WW in Calgary
1 review Calgary, AB
10/10

Radon Mitigation

When I saw the following typo (or auto-correction) in Renata's email: ...
>Let me know if you anything Seuss with the attachments.
>Best,
>Renata

I knew I could only respond one way: ...
>I don’t like Radon in my house
>It must stay out just like a mouse
>So we will fix that really quick
>To pay your quote is what we pick

Not to be outdone, they replied: ....
>We’d like to thank you for choice
>With low radon, you will rejoice
>We presume you will want the best,
>We’ll prove to you that’s Radon West!

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Company Response

That was the best acceptance of our proposed quote we received yet. Made the whole team laugh so had to respond with the same charm. Thanks for making our day and posting it here today. My niece will be happy to see her poem in print. Hopefully it also makes someone reading laugh as well. :) Thank you.

David in Calgary
David in Calgary
0 reviews Calgary, AB
10/10

Radon Mitigation

Saw the University of Calgary radon testing project a few years ago. Being British, and knowing that radon can be an issue with homes, ordered the puck with the thought that it would come back close to zero and no problem. It didn't. Came back around 220-ish. Decided that I needed to know more and bought a radon detector. Results were worse. 250 to 450 over various parts of the house. Got in touch with RadonWest and they sent out someone to have a look. They gave us options. Confirmed that the meter I had chosen was a good one (Corentium from AirThings) and we arranged for them to come in and do some mitigation work. The team were here a day. Very impressed with the work and the expertise. They explained what they were doing and why at every stage. Now we are waiting to see if this has done the trick. We know that we have a challenging house (2 sumps and a well inside the house) and the work done today might need a second kick, but fingers crossed. However, I do know that with RadonWest we will get rid of the radon, or at least to very acceptable levels, eventually.

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Company Response

Hi David,
Thanks so much for the great review. We really appreciate it. With depressurizing just one of your footprints as a phased approach it will be super interesting to see your new levels after the installation this week. Thanks for taking the time to leave your radon experience with our team. Renata

S Jack from Calgary
S Jack from Calgary
3 reviews Calgary, AB
10/10

Successful and professional install resulting in reduction to safe radon levels

With the most experience and professionalism of any Calgary area radon mitigation, the very informative and thorough premigitation review (by Renata) and then preanalysis and install and testing of the active sub-slab depressurization system (performed by Grant and colleague) is highly recommended for anyone concerned about high radon levels in their home or building. The install of a very quiet fan system has resulted on a drop from yearly average of around 195 (Bq/m3 as measured on Airthings Wave) to month average of 18 since install with closed house and some very cold days. 200 being the health Canada recommended level for immediate mitigation.
So very happy to have safe levels finally, but after 15 years exposure to these high levels we wish we had known about the risk and had Radon West install a system a lot earlier. At least now we have peace of mind that we are no longer breathing in this radioactive gas that is considered the primary cause of nonsmoking lung cancer.
Please test for Radon levels and get a migitation system if you have high levels. Radon West is the most knowledgeable and experienced company!

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Company Response

So happy to read this review. Made our day and we appreciate your time to describe your experience with the Radon West team. We also get meet some great people along the way. Thank you.

Private User
Private User
Private User reviews Markham, ON
10/10

Radon Mitigation

They were very professional and very informative. We are happy with the results and would recommend them to anyone wanting to check their radon levels in their home and/or have them do the radon mitigation.

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Private User
Private User
Private User reviews Calgary, AB
10/10

Radon remediation

We were very impressed with the level of knowledge, professionalism and work ethic of the team at Radon West. During the quote they took time to assess our house, explained the science behind radon and mitigation, and discussed what options were available to us. We felt confident going ahead with their services. The technicians were thorough, explained each step of what they were doing and cleaned up well after they were done. We're very pleased with how everything was installed and feel much safer living and breathing in our home.

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brian
brian
1 review Calgary, AB
10/10

radon mitigation

Our radon test revealed very high levels. I requested estimates from 3 companies. Of these, Renatta from RadonWest was the most knowledgeable and the most clear and patient in her explanations. Costs for all 3 were similar so I opted to go with RadonWest. Preparation and installation by Grant and his partner surpassed all my expectations. They took time to carefully explain what needed to be done and how they'd go about it. They kept me posted during the install and ensured I understood the how and why. I was very impressed with their attitudes and their professionalism. I would highly recommend this company to anyone seeking a similar service.

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Company Response

Thanks so much Brian. Taking the time to leave a review really helps us out and your time is appreciated. We really value the people we meet through the whole process. Thanks so much, Renata and the Radon West team.

TaylorM in Calgary
TaylorM in Calgary
2 reviews Calgary, AB
10/10

Great service

The crew at Radon West did a fantastic job. Great communication throughout the process. Job was completed as per the original estimate. Installers went above and beyond to ensure the job was done right even though it took half a day longer than expected with a complicated sub slab and crawl space system.

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Company Response

Hi Taylor, the nicest thing a homeowner can do is leave us a review. Thanks so much for taking the time! Happy your install is
completed and looking forward to hearing about the great post mitigation levels.
The Radon West Team.

Private User
Private User
Private User reviews Calgary, AB
10/10

radon remediation superstars

We brought in RadonWest to fix a radon remediation install from a well know basement install business in Calgary. Our radon levels were extremely high, 10 times acceptable limits. After 8 months of struggle, in one day RadonWest identified the complexity through extensive testing, and then installed an appropriate remediation system (completely negating the previous install from other company). If you have radon, these are the folks to call. Do not bother with anyone else.

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Company Response

Thank you so much. Radon mitigation is so much more than just the “Poke and Hope” construction. Understanding and applying the building science process to every project is the key to success, as was proven yet again with your home.

Best
The Radon West team

Jenna
Jenna
1 review Calgary, AB
10/10

We can breathe easy again thanks to Radon West

Overall, an amazing experience. We initially hired another company to install a radon fan in our new house. However, we were not seeing the results we had hoped for so (inital levels of over 1500 Bq/m3, after install radon levels were still averaging 150 Bq/m3). So we called Radon West. They helped identify the issue with the inital installation and developed a plan to fix it at minimal cost utilizing the system that was already in place. Radon West understood my urgency and came after hours to rectify the issue. Our levels are now down to 15 Bq/m3 or less! Thank you Radon West for all the calls and emails and prioritizing us to resolve our radon issue in a timely and cost efficient manner.

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Matt P in Calgary
Matt P in Calgary
1 review Calgary, AB
10/10

Radon Mitigation

When I read all the reviews of Radon West I said to myself, these reviews are too good to be true. But they are not. I was truly impressed by the level of professionalism, knowledge and quality of work. Working with this company was a great experience. . I bought a Radon Eye and was shocked at the variability of the Radon Levels over a period of 2 months. We had peak levels over 600 Bq/m3. Our average reading was around 180. After our mitigation we are averaging 21 and our peak after one month is 37. I could not be happier. I would recommend this company to anyone that wanted to make sure their house had minimal radon levels. Matt Pavlik

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Radon West

Radon West Ltd. is one of Canada’s most engaged companies in the radon industry. We are a C-NRPP certified, full service radon and building science company, for both commercial and residential projects. We also mitigate radon levels in existing buildings, install new construction details, and provide radon related certification and continuing education training. Our services also include testing, design, analysis, inspections, research and development as well as consultation. We develop and maintain NORM management programs to meet Occupational Health and Safety requirements.

Our technical expertise in the understanding of building science and system design ensures that the final installation is the best fit for the many factors that influence radon infiltration such as construction type, climate, geology, and the operating systems of a building. We specialize in technical diagnostics and challenging projects.

We are a recognized industry leader in the radon services industry and are known nationally for our high-quality work and for our science-based design of effective and efficient radon control systems specific to Canada’s cold climate.

Our history:
Two of our founders built their own home in 2006. They had heard about radon but were assured by almost everyone they talked to that it was not a problem in Alberta. A couple of years later they decided to test anyway and were surprised with the findings. They had radon in their home above the acceptable levels. They reduced their levels and then started to test the homes of family and friends. 42% of them had levels higher than the acceptable guidelines. One founder’s levels were so high that based on the United States Environmental Protection Agency guidelines her family should have evacuated their home within 3 months. They had been living in the home for 8 years with their young children. Hence, in 2012 Radon West Ltd. was born in 2012. Now our team of 7 operates out of a head office in Okotoks, Alberta as well as field locations in Cochrane and Calgary.

Areas of expertise:
Our understanding of the science behind radon entry and mitigation has created our reputation as a “different kind” of radon professional. Our company is science driven and with that comes curiosity and exploring different ways to do things. We are well equipped to more than just the standard radon testing and mitigation that is common in the industry.

Mitigation:
The majority of radon reduction systems in Canada are depressurization systems for which we have a defined process that ensures we are designing systems specific to the building. It begins with a site assessment to help define scope and develop budget for mitigation activities. Next, we perform detailed diagnostics to determine natural pressure, design pressure and minimum target pressure for effective radon protection. Then we develop soil resistance and pipe resistance measurements to allow for an accurate estimate of the depressurization fan characteristics required for the design. Next, we apply temperature correction factors to ensure systems will work in the coldest time of the year. Construction of the sub-slab mitigation system according to design and budget is completed and documented in a detailed as-built application relating to the project. The system is commissioned and a short-term test is performed to verify system effectiveness. Some systems require different mitigation techniques, such as HVAC changes, but each building is different and the best mitigation type can only be determined once testing and diagnostics have been completed.

Radon in air testing:
We have experience managing large-scale testing projects. In the last 2 years we have managed test distribution, quality assurance and quality control activities for more than 10,000 buildings. We follow stringent quality control/assurance protocols.

We also offer residential test kits for home owners. Our kits are different than most others because we complete the same stringent quality control and assurance testing so homeowners have the same quality when testing their home themselves.

Radon in water testing:
If there are areas where the UofC processes significant quantities of groundwater, Radon West has experience quantifying the contribution of processing groundwater on the radon level.

Radon emanation from building materials (flux) testing:
In the unlikely event that radon emanation is thought to be a significant factor; we have the ability to quantify the impact of radon emanation inhouse.

Gamma radiation testing:
Certain types of radon mitigation systems can create gamma radiation issues. We have the equipment and knowledge to measure and analyze gamma radiation.

Building Code:
Radon is our business and we recognize how and which parts of the building code are directly related to radon. We can evaluate and understand how different technologies and products can improve or impede the ultimate goal of radon reduction.

Building Envelope Testing:
Radon entry and mitigation is all about building science. We need to understand how the building is operating before we can remediate efficiently and effectively. We use blower doors, duct blasters, thermal imaging cameras and smoke machines, etc. We consider these building science skills invaluable however few people in the industry have them.

Research and Development:
As with any science-based company we know that increased information drives better technologies, processes and policy. We collaborate with other specialized scientists, like sound engineers for example, to help improve and develop new techniques for both radon testing and mitigation to make systems less intrusive, more energy efficient and effective.

Training:
We are one of only four C-NRPP approved trainers in Canada and the only one in Western Canada that provides certification and continuing education courses in the field of radon measurement and mitigation.

CATEGORIES
Green Products & Services
SERVICES
Radon Mitigation, Radon Assessment, CNRPP Certified, Radon Courses
WEBSITE
http://www.radonwest.com/
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
7
MEMBERSHIPS
BBB, CARST
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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