Heatmaster Services

Heating & Air Conditioning
Calgary AB T2Y 1Y7
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Best of 2020 winner 3 timesBest of 2020winner 3 times

Reviews for Heatmaster Services

Average customer rating:
10 10 (203 reviews)

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Private User
Private User
Private User reviews Calgary, AB
10/10

Ethical approach

After having been upsold by a major furnace company that had performed furnace inspection, Dmitri provided a second opinion and laid out the best course of action saving thousands of dollars, by advising to have the part replaced under the warranty that is still valid, which was never suggested by the big company whose goal was to simply sell a new furnace. This is an example of high ethic standards and integrity toward his current and potential customers. From now on Heatmaster is certainly a company for all my heating needs.

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Private User
Private User
0 reviews Calgary, AB
10/10

Furnace

I want to share my expirince with Heatmaster company and its exceptional, quality work. I had to have my furnace replaced due to its age and condition it was in. I'm very glad to have hired Heatmaster for the task, as they showed knowledge and respect for their work. They were very easy to deal with and have showed their commitment by walking me through every step and piece of equipment that they deal with, as well as educating me on how the furnaces work. I did wait a couple of months prior giving this review as I wanted to see how their product performs and I can't express how pleased I am with the new furnace and the work that they did! Thumbs up the best service I received for my home!! I highly recommend them!!!

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Private User
Private User
0 reviews Calgary, AB
10/10

Home furnace replacement

After being up-sold by a major company I spoke with my neighbour, a home inspector. She recommended Dimitri and Heatmaster. Services. They were prompt, knowledgeable, industrious, and more importantly, they were HONEST and walked through every aspect of the process with myself and the home inspector. They really cared about the homeowner. They completed the task very efficiently and at about 60% of estimate of the large company. I would recommend them wholeheartedly.
Jim Innes
Calgary

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Tomek in Toronto
Tomek in Toronto
0 reviews Toronto, ON
10/10

humidifier install and inspection of new furnace install

Dimitry installed 2 humidifier and inspected the 2 new furnaces for proper install. He has noticed couple of small things that need to be corrected and he fixed it with no charge. So a tip was deserved for good communication, honesty, fair priced and a service with a smile. Thank you amigo.

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Thao in Calgary
Thao in Calgary
0 reviews Calgary, AB
10/10

Inducer replacement

Dmitri replaced my furnace inducer fan with 1/3 price comparing with other companies. Overall, Dmitri has a high-level of responsibility. Dmitri, you become my furnace doctor from now on. Thanks Dmitri! Thao

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Andrei in Calgary
Andrei in Calgary
0 reviews Calgary, AB
10/10

Excellent Service

We required an emergency service and called a few places for quotes and approximate wait times. Dimitri was the only one that responded immediately with a quote and time of arrival. His customer service skills were exceptional and he explained what was wrong with our furnace and fixed it immediately. We are very thankful for his professionalism and helpfulness in our time of need. I will be recommending him to anyone that needs furnace services.

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Company Response

Hello Andrei,

Glad to have done well by you. Your positive feedback is greatly appreciated! thank you!

HMS

Juna in Calgary
Juna in Calgary
0 reviews Calgary, AB
10/10

Furnace Replacement

Superb work by Dimitri and Co. These guys went above and beyond - they were very competent and explained their work in detail. They were able to install the furnace immediately the following day. I highly recommend these guys.

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Company Response

Hello Juna!

Thank you for your positive feedback. Emergency situations, are always a priority to us. We appreciate your trust and confidence vested in us, on such short notice, especially. I will be in touch, as previously discussed, this week, to provide a detailed quote to resolve your FP issue. Thank you!

HMS

Private User
Private User
1 review Calgary, AB
10/10

Furnace and humidifier installation

Excellent, friendly, honest and respectful service. Dmitri answered all of my questions. No hidden costs. Paid exactly what I was quoted. Received a free upgrade from a 92% to a 96% efficient furnace. I asked for a humidifier at the last minute and it was installed without a second thought or complaint. They cleaned up after themselves and even took an old door I had to the dump for me.

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Company Response

Hello there,

Thank you for your review! If we are unable to supply previously quoted model, we will do what is right, to have your business. thank you for your patience and understanding. If you have any further questions, it would be a pleasure, to assist you. thank you!

HMS

Private User
Private User
0 reviews Calgary, AB
10/10

Furnace Replacement

I had my furnace replaced by Heatmaster. They did a great job. Showed up on time and completed the work exactly as outlined in the quote. There were no hidden charges. Very friendly and explained everything that they did and why. I would recommend them to my friends and family.

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Company Response

Hello there,

Thank you for sharing your positive experience with others. We appreciate your business and support!

HMS

Private User
Private User
Private User reviews Calgary, AB
10/10

New Furnace

Dimitri, Ian and His father were punctual, professional, and detailed. Very happy with the new furnace and the service that came with it. Would highly recommend this group for all your heating needs. Thanks again Dimitri!

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Company Response

Hello there,

Your positive feedback is greatly appreciated! Glad to know that we did well by you! Thank you!

HMS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatmaster Services

Do you have No Heat in winter? AC not working in summer? Is the furnace making a funny noise? Does it feel too cold or too hot even after adjusting the temperature in your home? Call us! We can help.

Heatmaster Services is fully licensed and insured, offering a wide range of products and services to improve your home comfort, including 24/7 emergency repair on all furnace/AC makes and models. With over 15 years of industry experience, we will assess your existing system and recommend improvements, if needed, only! Our technicians are professional, knowledgeable and courteous. No sales pressure, No scare tactics, No hidden charges. We take great pride in educating our customers on how their system operates and will answer any questions that you may have.

Heatmaster Services was established in Calgary in 2014, with over 15 years of industry experience under our belt, you can rest assured that your home is in experienced hands. Regardless of the situation, our knowledgeable team will be able to assess, improve, repair, or replace your existing home comfort system to ensure your utmost safety and satisfaction. We place our customers’ needs above all else, which is why we firmly believe in total honesty and transparency – we believe that an educated homeowner is a happy homeowner. Our team will go over every detail of your home comfort system to ensure that the product you are choosing is the right fit for you and your family. We don’t believe in scare tactics, hidden charges or sales pressure, just good old-fashioned pride and integrity in what we do.
Our promise to you is to always perform our best work, never recommend unnecessary improvements or replacements, and above all, keep you informed, satisfied and confident in your decision to choose Heatmaster Services for all your residential heating and cooling needs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Hot Water tanks and Tankless/On Demand, Humidifiers, Electronic air filters, Thermostats and all other residential home comfort products
SERVICES
Service, Installation, Repair and Maintenance
BRANDS
We service, repair, install all brands
STYLES
Residential Applications Only
SPECIALITIES
Residential Applications Only
WEBSITE
http://www.heatmasterservices.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
RETURN POLICY
As per contract
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque, Cash or Financing O.A.C. is available!
LICENSES
Gasfitter Class A, Sheetmetal + Refrigeration Journeyman tickets available upon request
MEMBERSHIPS
BBB A+ , Homestars Winner x 2
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any
BONDED
Yes
PROJECT RATE
Based on the project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per contract
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.