Heatmaster Services

Heating & Air Conditioning
Calgary AB T2A 1M4
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Best of 2019 winner 2 timesBest of 2019winner 2 times

Reviews for Heatmaster Services

Average customer rating:
10 10 (142 reviews)

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Carrie
Carrie
18 reviews Calgary, AB
10/10

Superior Service

Here's what differentiates Heatmaster Service from their competitors: service. They genuinely care about their customers and pride themselves on providing authentic advice and recommendations.

We contacted them b/c our furnace was making a gear-against-gear noise which resulted in a burning smell. Turned out it, it was the motor. That has now been replaced in a timely and cost effective manner. I asked, as the furnace is over 15 years old, if we should just replace it. The answer, after some discussion, was no.

Exemplary, honest service. We will be recommending Heatmaster far and wide. Thank-you!

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Mike Brousseau  from Calgary
Mike Brousseau from Calgary
9 reviews Calgary, AB
10/10

A/C Installation

I can't say enough positive comments about Dmitri and his commitment to service. He is first and foremost very knowledgeable and passionate about his work. His passion comes through in the care and attention he pays to every step of his installation. He treated us and our home with respect and made sure we were completely satisfied with the work before he left. His quote was much lower than his competitors, we will not hesitate to have him back to service and or replace our furnace when the time comes. We recommended Dmitri to our neighbors last winter for a furnace replacement and they were equally very satisfied. Don't hesitate to give Dmitri a call if you have a need for his service. You won't be disappointed!

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Company Response

Hey Mike,

We are so happy to hear that you're so pleased with everything. Thank you Mike! Always a pleasure, sir!

HMS

Fred
Fred
0 reviews Airdrie, AB
10/10

Humidifier

Dmitri was very knowledgeable. He was prompt arriving as promised. I would highly recommend him for all your furnace needs.

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aminthawer
aminthawer
0 reviews Calgary, AB
10/10

Heater

Very very good work I am really happy appreciate I will refer my friend hhhhhhhhhhjjjjjjjjjjjjjjjjjj

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Pavel
Pavel
2 reviews Calgary, AB
10/10

Water tank installation

I was very pleased with Dmitriy's work. Everything was done fast, clean. Prices are also a compliment to Dmitry. Would highly recommend him!!!!!!!!

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Tanner Leach in Calgary
Tanner Leach in Calgary
0 reviews Calgary, AB
10/10

Exceptional Experience!

I was looking for an honest appraisal for a furnace replacement and AC install. We wanted to compare prices from a renovations contractor who had provided us previously with a quote.
I checked Home Stars and Heat Masters came up on top. The company had a five star review which means very little over five reviews. Then I notices this was over 135 reviews! I checked the reviews and they were glowing so we decided to check it out to see if this Dmitri guy was for real. And he was the real deal!
Dmitri came to our home in Airdrie, did an inspection on our system and found a cracked heat exchanger. He had quoted us for items we needed for the home, not ones that would get him the highest payout! He even encouraged us to get other quotes but after meeting Dmitri we didn't feel we needed to.
Dmitri was very fast and efficicent! He installed a new furnace, controlled dampner for the fresh air intake, an AC unit, humidifier and thermostat for us. He pulled both permits and the whole experience was super easy for us!
Please - if you are looking for similar services, I cannot stress enough to do yourself a favour and give Dmitri a call!

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Donna
Donna
1 review Calgary, AB
10/10

Air Conditioner installation.

After purchasing a home that had AC roughed in, we needed to find someone to complete the job. After interviewing a few companies, we chose Heatmaster Services and are so glad we did. While other companies were eager to have us change out what was already installed, Dmitri worked with what we had and got the job done! He is very knowledgeable, reliable and genuine. He provides excellent service in a timely manner. We would not hesitate to use Heatmaster again. Highly recommend!

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Joel
Joel
1 review Calgary, AB
10/10

Furnace repair

My furnace shorted out due to some water leaking from the humidifier. After browsing Homestars, I found Heatmaster Services due to their extremely high rating and gave them a call, and am I ever glad I did. Dimitri is far and away the best furnace tech in Calgary, he shows up on time, gives you a straight explanation that a lay person can understand and does top quality work. I am going to recommend him and Heatmaster services to all my friends and family.

Thanks again Dimitri!

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Mike B.
Mike B.
0 reviews Calgary, AB
10/10

New air conditioner and hot water tank

Dmitri was very attentive and timely. He was quick with his quote and it was a good price.

He showed up when he said he would and cleaned up completely even fixing errors from the last tech we had.

Overall...a great experience!

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Ron in Calgary
Ron in Calgary
0 reviews Calgary, AB
10/10

Excellent Service Repair for My Furnace

This is my first time writing a review for a service company because I felt compelled to do so. Recently, when I had overseas guests staying in my basement and the Calgary weather was much cooler than normal, I turned up my furnace and that's when I discovered it wasn't working. I didn't want to use my previous service company because their staff turnover and service had deteriorated in recent years. Thankfully, I found Dimitri and Heatmaster Services. I was hesitant at first because it's a small service company. But the moment I contacted Dimitri, he was very responsive to my problem. I explained to him the symptoms that I observed from my furnace failure, and Dimitri was very quick to narrow down the problem to 2 possibilities over the phone--either the blower or circuit board had busted. Sure enough, when he came to fix my furnace, he was able to remove the old board and show me the burnt circuitry and explained to me the reason my furnace shut down automatically because of overheating. Dimitri didn't stop there. He noticed that my damper wasn't working and it was then that I realized the previous service person from another company must have messed up the wiring inside the furnace. Dimitri not only replaced the old circuit board with a new one, he fixed the wiring to get my damper working again at no extra cost. He then went on to advice me on how to keep the furnace running well and the ideal settings for the water for the furnace humidifiers to save money in the long run. Whenever I had questions, he took his time to explain the answers and options to me. I found Dimitri to be honest, hardworking and knowledgeable in his trade.

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Company Response

Hello Ron,

Thank you for giving us a try! Your HVAC knowledge is extensive and applauded! I look forward to seeing you in fall, as promised. Thank you kindly for sharing your experience with others.

HMS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatmaster Services

Do you have No Heat in winter? AC not working in summer? Is the furnace making a funny noise? Does it feel too cold or too hot even after adjusting the temperature in your home? Call us! We can help.

Heatmaster Services is fully licensed and insured, offering a wide range of products and services to improve your home comfort, including 24/7 emergency repair on all furnace/AC makes and models. With over 15 years of industry experience, we will assess your existing system and recommend improvements, if needed, only! Our technicians are professional, knowledgeable and courteous. No sales pressure, No scare tactics, No hidden charges. We take great pride in educating our customers on how their system operates and will answer any questions that you may have.

Heatmaster Services was established in Calgary in 2014, with over 15 years of industry experience under our belt, you can rest assured that your home is in experienced hands. Regardless of the situation, our knowledgeable team will be able to assess, improve, repair, or replace your existing home comfort system to ensure your utmost safety and satisfaction. We place our customers’ needs above all else, which is why we firmly believe in total honesty and transparency – we believe that an educated homeowner is a happy homeowner. Our team will go over every detail of your home comfort system to ensure that the product you are choosing is the right fit for you and your family. We don’t believe in scare tactics, hidden charges or sales pressure, just good old-fashioned pride and integrity in what we do.
Our promise to you is to always perform our best work, never recommend unnecessary improvements or replacements, and above all, keep you informed, satisfied and confident in your decision to choose Heatmaster Services for all your residential heating and cooling needs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Hot Water tanks and Tankless/On Demand, Humidifiers, Electronic air filters, Thermostats and all other residential home comfort products
SERVICES
Service, Installation, Repair and Maintenance
BRANDS
We service, repair, install all brands
STYLES
Residential Applications Only
SPECIALITIES
Residential Applications Only
WEBSITE
http://www.heatmasterservices.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
RETURN POLICY
As per contract
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque, Cash or Financing O.A.C. is available!
LICENSES
Gasfitter Class A, Sheetmetal + Refrigeration Journeyman tickets available upon request
MEMBERSHIPS
BBB A+ , Homestars Winner x 2
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any
BONDED
Yes
PROJECT RATE
Based on the project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per contract
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.