Heatmaster Services

Heating & Air Conditioning
Calgary AB T2A 1M4
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Reviews for Heatmaster Services

Average customer rating:
10 10 (126 reviews)

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Janine
Janine
1 review Calgary, AB
10/10

Replace furnace motor.

We called Dmitri at Heatmaster Services to report a problem with our furnace motor. He took down all relevant information, including motor number in the event it would need to be replaced.
Dmitri scheduled us in quickly and arrived on time. He replaced our motor, and also provided suggestions for future maintenance. Dmitri answered all our questions and ensured we were completly satisfied before leaving.

Dmitri is very professional, polite and I would highly recommend Heatmaster Services. We will definately call on them in the future, for furnace, hot water tank and air conditioning issues.

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John Martin from Calgary
John Martin from Calgary
2 reviews Calgary, AB
10/10

Quick and Tidy Furnace Replacement

We contracted Heatmaster Services to replace the 28-year-old gas furnace in our 1,100 sq ft home. After an initial visit by Ian (at no charge) to check the furnace and adjust the induced draft fan that was intermittently failing to start, Heatmaster Services explained the options available to us. Ian identified some signs of cracking in the furnace heat exchanger and, given the age of the existing furnace, we decided to replace rather than repair it.

We went with a new 60,000 BTUH, two-stage, 96% efficient, variable speed furnace. The quote from Heatmaster Services was over $500 less than the quote for a similar replacement furnace from another highly rated company.

Heatmaster Services scheduled the work within a week. The work took a day — Ian and Dmitri showed up at 9:30 AM, as promised, and finished at 6:30 PM, also as promised. They were clean and tidy, and left no mess.

The work included removal and disposal of the old furnace, installation of the new furnace, installation of a new chimney liner (for the existing gas water heater), a wireless thermostat (as wall openings would be needed for a wired thermostat), and a carbon monoxide detector. The installation brought everything up to code and passed inspection without issue a few days later.

We would recommend contacting Heatmaster Services if you have problems with your existing furnace or are considering a residential furnace replacement.

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kitjohnson
kitjohnson
1 review Calgary, AB
10/10

Furnace repair

Dmitri did all the work required, fast (he was even early) and perfectly. He showed me everything he was doing as he replaced the parts and then, when he was done, showed me how to do a bit of simple annual maintenance to keep things in good shape. A great experience, would recommend Heatmasterservices to anyone.

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leslie
leslie
1 review Calgary, AB
10/10

AmeriStar Two-Stage Furnace

Not only did these guys do a great job installing our new furnace and removing the old one, but they actually tidied up some of the previous wiring and messy hoses from other companies we’d used over the years. From initial visit with Dmitri to get a quote to the final handshake after the job was done, it was a smooth, worry-free, pleasant experience. Would absolutely confidently recommend them.

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Heidi B.
Heidi B.
1 review Cochrane, AB
10/10

Furnace service

The first time Heatmaster came to service my furnace was Christmas Eve 2017. Despite the icy roads and minus 30 temperature, Dmitri arrived within an hour of my 8:30 p.m. call. A thorough inspection of my furnace revealed that the motherboard needed to be replaced, so Dmitri drove from Cochrane to Calgary to pick up the new circuit board and then returned to install it. By the time the faulty motherboard had been replaced, it was the wee hours of Christmas Day, yet Dmitri did not leave before ensuring that the furnace was functioning properly and the leaky humidifier had been fixed.

When the furnace motor started squealing intermittently late February this year, I crossed my fingers that the furnace would continue to function for a while longer so that I could get it serviced during my semester break. Unfortunately, the motor lasted just another week. I called Heatmaster again without hesitation, and this service call was just as professional and educational as the first. After Dmitri and Ian's brief explanation of the problem, I decided to have the motor replaced. While replacing the motor, Ian and Dmitri educated me about furnace filters, explaining which type to buy for my furnace model and how to use the arrow on the filter to ensure it is properly inserted. Dmitri also showed me how to read the blinking lights on the furnace in order to pinpoint the problem prior to placing any future calls. Before leaving, Dmitri asked how my humidifier was working, and we discussed replacement of the drain hose the next time he comes to service my furnace.

A couple of days later I received a call from Dmitri asking how the furnace was working and telling me that he had the filters that he had promised. As an added bonus, he delivered them to my house because he had a service call here in town.

My experience with Heatmaster has been nothing but positive. I highly recommend Dmitri for his professionalism, quality of service, and price. His sense of humour is an added bonus.

1 of 1 people found this review helpful.
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DOMINIC
DOMINIC
2 reviews Calgary, AB
10/10

A new furnace installation

A week ago, the pilot light of my 30 years old furnace was out and there was no heat for the house. I have called a few heating companies and tried to check out the service charges for the old furnace and the estimates for a new one. Most companies charge $129 or more for just problem diagnosis. The rough estimates for a new furnace installation are ranging from $5,000 to $8,000 based on good brand name models. All these high charges and costs have scared me away for hiring them. Eventually I have found Heatmaster Services on HomeStars website. I was amazed by the 10 out of 10 reviews of this company. I therefore called and talked to Dmitri, the owner of Heatmaster. He has told me that it is free estimate with no obligation for me. Dmitri was very nice. He came to my house and explained to me the problems of the old furnace because the furnace is indeed too old. Even if I opted to spend a few hundred dollars to fix one issue, there might be more to fix it later days. I therefore decided to replace it with a new one. Dmitri has not pushed me to buy an expensive model. A 95% high efficiency single stage furnace is what I want. He offered me a Trane furnace. The warranty for the heat exchanger is 99 years and the parts have 10 years warranty. It is great. The installation was done by Dmitri and his partner, Ian. Both are knowledgeable and professional. They have worked for a long day from 9 am to 6 pm. They cleaned up the working area when the installation was done. I am very happy with some extra work was done for free. In particular, they fixed my humidifier issues too. The furnace inspection was done yesterday. The comment from the city inspector was “wonderful”. I have already talked to some of my friends about this furnace installation. I highly recommend Heatmaster Services and the installation by Dmitri and Ian to my friends.

1 of 1 people found this review helpful.
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Lorne and Tracey H.
Lorne and Tracey H.
1 review Millarville, AB
10/10

Furnace and hot water tank installation

They removed our old furnace and hot water tank and installed a new Trane single stage furnace with humidifier and damper, and a new hot water tank. They also installed a new air vent in our basement to help with a colder area. Dmitri and Ian were very professional and tidy. They did a great job and got it all done in one day.

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Andreanne
Andreanne
1 review Calgary, AB
10/10

Furnace noise

I’ve been ignoring a high pitch noise on my furnace for quite some time but it got worse over time. A previous company had dismissed it for “normal vibration noise”, but it turns out one of the motor was going... Dimitri came and fixed the issue, and suggested different tips on how to get the most out of my furnace, and installed a log overdue humidifier. No more static shocks and the furnace is incredibly quiet now!

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tahirkhan
tahirkhan
1 review Calgary, AB
10/10

Gas Furnace and Hot water tank

They was very friendly specifically Dimitri, co operative and job done on time with effeciently, if I have any questions they answer me in details. I recommend them for any one, over all did good job

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Company Response

Hello Tahir,

Thank you for the opportunity that you have given us. It was a pleasure working with you! We look forward to serving you in the near future. Regards!

HMS

Mark
Mark
1 review Calgary, AB
10/10

New Furnace

Dmitri installed our new furnace. He also repaired our humidifier. He is awesome. He described the work he completed in a manner easy for us to understand. He and his coworker were tidy and the installation precise. We needed to have the work completed as soon as possible because of the cold weather and Dmitri responded immediately. I already recommended Dmitri to a neighbour.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Heatmaster Services

Do you have No Heat in winter? AC not working in summer? Is the furnace making a funny noise? Does it feel too cold or too hot even after adjusting the temperature in your home? Call us! We can help.

Heatmaster Services is fully licensed and insured, offering a wide range of products and services to improve your home comfort, including 24/7 emergency repair on all furnace/AC makes and models. With over 15 years of industry experience, we will assess your existing system and recommend improvements, if needed, only! Our technicians are professional, knowledgeable and courteous. No sales pressure, No scare tactics, No hidden charges. We take great pride in educating our customers on how their system operates and will answer any questions that you may have.

Heatmaster Services was established in Calgary in 2014, with over 15 years of industry experience under our belt, you can rest assured that your home is in experienced hands. Regardless of the situation, our knowledgeable team will be able to assess, improve, repair, or replace your existing home comfort system to ensure your utmost safety and satisfaction. We place our customers’ needs above all else, which is why we firmly believe in total honesty and transparency – we believe that an educated homeowner is a happy homeowner. Our team will go over every detail of your home comfort system to ensure that the product you are choosing is the right fit for you and your family. We don’t believe in scare tactics, hidden charges or sales pressure, just good old-fashioned pride and integrity in what we do.
Our promise to you is to always perform our best work, never recommend unnecessary improvements or replacements, and above all, keep you informed, satisfied and confident in your decision to choose Heatmaster Services for all your residential heating and cooling needs.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Hot Water tanks and Tankless/On Demand, Humidifiers, Electronic air filters, Thermostats and all other residential home comfort products
SERVICES
Service, Installation, Repair and Maintenance
BRANDS
We service, repair, install all brands
STYLES
Residential Applications Only
SPECIALITIES
Residential Applications Only
WEBSITE
http://www.heatmasterservices.ca
YEAR ESTABLISHED
2014
NUMBER OF EMPLOYEES
4
RETURN POLICY
As per contract
PAYMENT METHOD
Visa, Mastercard, E-transfer, Cheque, Cash or Financing O.A.C. is available!
LICENSES
Gasfitter Class A, Sheetmetal + Refrigeration Journeyman tickets available upon request
MEMBERSHIPS
BBB A+ , Homestars Winner
LIABILITY INSURANCE
Yes
DIPLOMAS
SAIT
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Any
BONDED
Yes
PROJECT RATE
Based on the project
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per contract
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.