Reviews

10/10

Highly recommend this company. Richard and Ryan were great communicators, moved quickly and we’re a great help. Alexander gave me an accurate quote and answered many questions.. At first I contacted all the big-name moving companies and that was a complete waste of time. These guys are the real deal. I was extremely happy with the decision to go with Hobbs! Thanks guys!

Approximate cost of services:
$800.00
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Company Response

Thank you so much for reviewing Hobbs Moving Company and I am happy you had a great long distance move!

10/10

After the SOLD sign went on my house I received min. 30 business cards from various movers. After many interviews I found Viktoria. After seeing the reviews, talking with Cormac- I signed for them to move me from Richmond Hill on Aug 19 - to storage - to Barrie on Aug. 22. They're quote was very accurate and Dev was a super star leading the team on both moves. A stand-up fan was broken but that was it. My precious antiques were well taken care of. This is a great moving company with fantastic people behind the scenes and the actual movers.

Approximate cost of services:
$2,200.00
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Company Response

Hello Linda, thank you for the review! Dev and the team will be so happy to hear that you're satisfied with the super star service that they provided. Enjoy Barrie :-)

10/10

To Alan we are not just "customers" we are people, people in need of assistance, reassurance, and guidance finding and fighting mold which is a very scary thing when discovered in your home. His recommendations were extremely appreciated and his follow-up and availability the best. Highly recommend!

Approximate cost of services:
$400.00
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Company Response

Linda, I am completely sympathetic and understanding of how stressful it can be when worrying about the health and safety of your family in your own home. I am glad you called and we got exact results as to what was going on inside your place. It may have been surprising, but now you know exactly what to do about it and move forward with a healthy conscience. Also going forward please feel free to email or call if you feel you are being swindled by a contractor. I hate when they take advantage of situations and will be more than happy to give some free advice, look over a quote or even recommend a few good people. As promised I will be in touch later this week. :) Alan - AllMax

10/10

My garage flat roof was in desparate need of replacement. The roof at the back was so water damaged that a significant hole could be seen once they got the old tar and gravel removed. The rotten wood damage was that bad. Tom and his crew are fantastic and that's why I had them back for this job after redoing my house shingles about 4 years ago. Tom goes out of his way to help you understand what is required, explains the process, is NEVER pushy, and just an all around great guy. He'll answers all questions and address any concerns. I highly recommend Tom and his crew. This is the ONLY roofing company you should hire!

Approximate cost of services:
$3,000.00
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Company Response

Hey Linda thank you very much in writing another review on us. It was our pleasure in taking care of your roofing needs again. As for my flashlight being left behind you can keep it as a gift. Thanks again.....Tom Geo

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

After having 3 contractors in my home with disastrous results, Jason Gibson came in and immediately discovered the real problem. I am delighted and relieved that my plumbing problems are now over. Great service and Jason was extremely knowledgeable, helpful and skillful.

Approximate cost of services:
$800.00
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9/10

My washing machine drum stopped spinning and after research, I personnaly bought the part needed. Steve came on short notice which was great. The part was correct and Steve installed it and the spin cycle worked. A couple of hours later I ran a full load of laundry and my floor was completely flooded. Steve came out the next day and by phone told me everything was ok and to call a plumber. This is where the miscommunication came in. After 12 years of everything working fine, then after a repair, everything went wrong I started to ask questions that I needed to ask to eliminate other possibilities. I think I would have been ignornant not to ask questions. I felt he got defensive with me questioning his expertise. Regardless in the end I did call a plumber. More $$$. Although they did have to snake out the actual drain hose from the washing machine the main problem does appear to be with the plumbing. The plumber, who was great, really explained the possibilites clearly and although we still don't have an absolute clear understanding of where the problem is (appears to be a grading issue and wrong connection right now as the snaking of 20 feet was clear)I will be moving forward with the plumber. I want to apologize to Steve but also ask him to please understand that the coincidence of never having a plumbing issue in 12 years, to a repair job, then a major problem it was my right to question and explore other possibilities of his work. Now I'm just upset that I forgot to get Steve to help with my dishwasher! I hope this clears up some misunderstandings.

Approximate cost of services:
$170.00
1 of 1 people found this review helpful.
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Company Response

Wow, my first bad review!

I always test product after a repair and always advise customers to watch repaired product closely for the first couple of loads, trouble can occur at anytime, especially after an older machine is serviced. When advised of her problems I returned the following day to double check the repair and see what went wrong. I disassembled the machine but could find no problems with leaking, upon further testing I found a laundry drain system that was backing up when the machine was used on a full water level setting. I advised Linda over the phone of this problem and showed her son where the drain was backing up. I suggested that a plumber would be required to correct the problem. There was no charge for the return visit or for the time disassembling and testing the machine and laundry drains. I thought I had done the right thing under the circumstances...

Then I read this review...

I called Linda back right away to discuss her problem. I explained that the problem was not with the washer but with her plumbing system. The drain backs up and overflows when the washer is set to the maximum water setting. Over time lint and dirt can accumulate in laundry drains causing them to back up. I asked Linda to try the washer while watching the drain to verify for herself that this is the problem. I have recommended a local plumber who should be able to correct her problem. Linda is willing to print a retraction if the problem turns out to be what I suggested it was in the first place.

I always try to do my best, and I admit to my own mistakes when I make them.

Thank you all for your support and reviews.

Regards,

Steve Brannan

10/10

Tom and Mega City deserve a rating of 100! Tom and his crew reroofed my house after ripping off two old tired layers of singles. They showed up on time, and cleaned up throughly. However this reveiw is more about who Tom is. While they were refoofing they noticed that I did not have a flex hose that should have gone from my bathroom vent directly outside. My vent was just going into my attic causing condensation build up. Tom took it upon himself to return to my house and installed a flex hose on his own time and only charged me for the small amount of material. With anyone else they would have just walked away - but not Tom! While he was crawling through my attic he discovered countless empty cardbaord boxes thrown all thoughout the attic. He removed everyone and helped me bundle up all the cardboard waste. Tom was my hero!!! This man really cares about the workmanship of himself and crew and goes beyond any contractor I know to help make everything right. Thank you Tom. If you're looking to hire a roofer - Mega City Roofing is the only company you should hire! I am so grateful. Hire this company!!!!!

Approximate cost of services:
$4,600.00
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Company Response

Hi Linda thank you for your wonderful review. Doing those little things is what separates us from the rest and making sure you where taken care of properly is what we do best. Doing that extra something was not a problem for me it put a smile on your face and that's what I like to see.
It was our pleasure in helping you out. Thanks again, keep well Tom Geo.

10/10

North Shore only does eavestroughing - and that means that they are truly experts in this field. They are not the "we can do everything" type of company which can be a huge mistake. Darren took the time to show and explain many different concerns and issues and followed up promptly on any questions I had. I did not go with the gutter protection for my own personal reasons, but rest assured that the quality of their eavestrough is top notch! I highly recommend this company.

Approximate cost of services:
$2,600.00
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9/10

I wanted to give them a 9.5 rating but can't quite figure out how to give the extra .5!!! I would have given this company a 10 but after they left and I had a real good look at the work and noticed that they either ran out of silver 'duct' tape or didn't quite finish sealing everything. Fortunetely I had some on hand and finished a very small section that needed attention. A very minor detail but sealing areas that were cut out of a furnance to make room for new equipment is important. Overall great company and would recommend them.

Approximate cost of services:
$2,800.00
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8/10

The Handyman Connection and I got off to a rocky start. I had one of his employees starting on Tues. and he wrote in his book Wed. Regretfully the date was not on the contract (I should have been more aware). Needless to say I took an entire day off work and no one showed up. Also because of the delay, the other contractors had to work around him when he was there. Then their was the disappointment of the work done. This was a dropped ceiling in the basement with special cuts around the window. I wanted the window fully exposed so the ceiling had to go up and over them. The end result was terrible. I contacted the Handyman Connection and the owner, Alex called me back asap. He came over to my house that night to inspect the work. This man STEPPED UP TO THE PLATE! He agreed and sent in another handyman with more experience with the special cuts. I believe his name was Don. He did an absolute EXCELLENT job and I'm thrilled. This company could have walked away but the owner didn't and wouldn't until the work was done to my satisfaction. If it weren't for the first part of work and issues I would have given Handyman Connection a 10 rating. I do recommend this company and will hire them again because they do stand behind their work. Well done.

Approximate cost of services:
$900.00
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10/10

A rating of 10 isn't high enough for Solutions Electrical. I own a 55 year old home and wanted SAFE electrical potlights installed in my basement along with a few other electrical needs. If there is one thing at the top of my list involving reno's I would have to say don't fool around with your electrical wiring in your home. I got at least 4 estimates before I found Solutions Electrical. Just because this company is the #1 electrical company with Holmes on Homes does NOT mean they are more expensive! Frank came out and explained everything (he's also one of the nicest people I've met). The quote was not the cheapest NOR was it the most expensive. It was a GREAT PRICE for total peace of mind that my house won't burn down due to a poor, non-caring, cut corner type of another contractor. Before the work started I would call with a question and he always took my concerns seriously and would answer all my questions. Mike and Dave came to my house right on time. Their work was exceptional and you knew they took great pride on doing a perfect job. These two men were so professional, cleaned-up everything, always smiling and were as nice as nice can be. What a pleasure!!! HIRE THIS COMPANY! They stand behind their work, they know what they are doing and your home WILL BE SAFE. I would hire them again in a heartbeat. Thank you Frank, Mike and Dave from the bottom of my heart, thank you.

Approximate cost of services:
$1,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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