Viktoria Professional Movers

Moving & Storage
24 The East Mall, Unit #13 Toronto ON M8W
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Viktoria Professional Movers
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97%

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Best of 2018 winner 3 timesBest of 2018winner 3 times

Reviews for Viktoria Professional Movers

Average customer rating:
9.8 10 (478 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Reliable, professional, and careful with your belongings!

We have used Viktoria movers 4x in the past 5 years for in-town moves (once to move into our house, then out and back into our house temporarily for renos, and for a condo move for my sister), after recommended by a friend. We always now call Viktoria for a move, and highly recommend!

The 4x we used them, the Viktoria movers were punctual (or even early!), were very careful with our items, packed well fragile items and furniture incl TVs with furniture blankets, shrink wrap and tape, use moving mats/carpet rolls to protect your floors, helped disassemble and reassemble furniture, and were nice, professional guys.

Not cheap (eg. 6h condo-to-condo move with 2 movers & 20ft truck for $1175, or our previous 7.5h house move for 4 guys & 5 ton truck for $2000), but definitely worth spending the $ if you can for a quality, stress-free move.

(Previously, we would use "cheaper" movers, but they were much less reliable, once not even showing up!, would sometimes break things, didn't pack or handle the furniture well, etc).

Maria (admin) was super helpful with quotes. For our last move Vince and Harald, and during our previous moves, Cormac, Matthew, Nick, Desmond, Alex were all great.

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Company Response

Thank you so much for the great review and your repeat business. We appreciate it very much. Each and every great feedback is a huge motivation for us and our crews. We are very grateful to have such a loyal customers like you are and thank you again for taking time to spread the word! All the best.

Kaylie in Westbank
Kaylie in Westbank
1 review , BC
10/10

Move from Ontario to Bc

We recently moved from Ontario to BC and we had a wonderful experience with Viktoria Movers! Maria was very helpful with providing quotes and coordinating. The final cost was inline with the quote. Our movers did a great job packing and accounting for every item. There was no damage to any of our belongings and it arrived on time. Overall I would highly recommend Viktoria Movers!

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Company Response

Kaylie thank you so much for an amazing review, it was a pleasure working with you. Thanks again and all the best at your new home in BC.

10/10

House move

We hired Viktoria movers to complete our move from our rental home back to our house that had undergone renovations. The movers were excellent and wrapped everything meticulously. We were so happy with their professionalism. The made a stressful day, so easy. Don't hesitate to book them.

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Company Response

Thank you so much for 10* review Mary, we appreciate it very much. All the best!

Paul in Mississauga
Paul in Mississauga
18 reviews Mississauga, ON
10/10

GTA move

We hired Viktoria to move our household goods including piano from Mississauga to Courtice. Maria came to house to prepare quote and provided useful information. We chose to do our own packing, and have them disassemble and pack the larger furniture. We ultimately chose them because they were focussed on completing the move in one day. They were also willing to move some large house plants, although without any guarantees. Original quote was 4 crew, two trucks and 13 hours. Crew arrived on time on moving day, but with 6 persons. They were polite and professional, and followed Covid mask precautions. Final cost was 6 crew, two trucks and 9 hrs, and was about same as quote due to less hours and lower rate per person for 6 crew. We were told at payment time that the reason for the 6 rather than 4 crew was that it was a cold day (which it was!) and because we had requested a one-day move. The latter was true, but an odd reason for the crew change since that was actually the Viktoria proposal from day one and not something we had insisted on. Anyway, work was completed to our satisfaction. Maria called to check in one week after the move. We've found a few small scratches but nothing major. One ding was in our old home, which we only noticed during our final inspection and were able to quickly repair. We would use them again.

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Company Response

Thank you so much for your great review. It's very much appreciated. All the best.

Private User
Private User
Private User reviews Toronto, ON
10/10

Moving

Great movers. Helpful, knowledgeable, no stress. Pick up where left off, no questions asked, other what more can we do.

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Company Response

Thank you so much for the great review, we appreciate it very much! All the best

katayoun in Mono
katayoun in Mono
1 review Greater Sudbury, ON
10/10

Long distance move

Our moving experience with NEELEY'S/VIKTORIA was the best we’ve had. We plan on using their services again in the near future once we relocate. They were a very professional crew and Andrey’s management provided us a very convenient moving experience. They were upfront, reasonable and honest about the fees which we really appreciated. I highly recommend this company to anyone who plans on a comfortable head ache-free move.

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Company Response

Thank you so much for your great review, we appreciate it very much.All the best.

Private User
Private User
Private User reviews Saskatoon, SK
10/10

Interprovincial move

Amazing work! Coordinated the move perfectly. Friendly, professional and capable crew. They did two legs of a move for me and the experience was outstanding. Patrick and Ellis were professional, careful and respectful. Couldn’t give a higher recommendation.

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Company Response

Thank you so much for taking time to submit the review. It's very much appreciated. All the best.

samir in Mississauga
samir in Mississauga
5 reviews Mississauga, ON
6/10

Good service not so good prices

This is the second time I hired Viktoria movers, the first time the gave me no stress what so ever with the move. And I liked that. This time it was also a stress free move.
The move was from a town house to a detached with 10 km between the two houses. They arrived on time, were polite and nice throughout the move and they didn't complain about any loose items or extra tasks, as long as the clock is ticking of course. The reason I didn't give them 5 stars is the high rates they charge. I was given an estimate for 7-9 hours based on detailed pictures of all items in my house. But they charged me for 11 hours. I wasn't budgeting for that it was covid time and money is tight, I asked Maria for a discount but she got upset about me saying the job could have been done faster (because the guys spent long time just folding blankets on my clock) and she started ignoring my calls and I had to chase her with call and text several time just to get my payment invoice, I totally gave up on the discount as I understood the message. And that's where they loose the stars, for bad communication.
So, in a nutshell, extra expensive movers but they take care as expected. I'm sure there are other companies out there who care the same way but with more reasonable prices.

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Company Response

Thank you for posting review Samir. Hope you are all settled at your new home and we wish you all the best.

Mickey in Toronto
Mickey in Toronto
0 reviews Toronto, ON
10/10

Residential move

Very happy with our experience using VPM's services for our move last weekend from downtown Toronto to Cambridge. Cormack and Jeremy arrived exactly on time and did a great job handling our items with the appropriate care and attention we expected. They even moved the items into each room they were labelled for saving us a lot of extra effort. The total job took about 4.5hrs and there were no hidden fees or additional costs. The guys were very professional and personable, would definitely recommend the service again and would ask for these gents!

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Company Response

Hi Mickey, thank you so much for taking time to post the review, we appreciate it very much! All the best and stay safe!

Mike in Toronto
Mike in Toronto
2 reviews Mississauga, ON
10/10

Moved grandparents into retirement home

It was finally time for my grandparents to move into a retirement home. My grandfather is especially particular about how service professionals handle themselves.

The team from Viktoria impressed us all with their friendly attitude and professionalism, and the care with which they wrapped and transported every item we moved.

We also found the price completely reasonable, especially considering how happy we were with the service.

I love my grandparents and wanted the best treatment for them, and they got it. I'd be happy to recommend Viktoria any day.

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Company Response

Thank you so much for the great review Mike. We appreciate it very much. All the best!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Viktoria Professional Movers

Welcome to Viktoria Professional Movers – a company where customer care and satisfaction are our top priorities.

There's no doubt about it, moving can be stressful! Choosing responsible and experienced movers is one of the ways to alleviate that stress. When choosing a moving & storage company price is important, however the level of service your moving company provides you with is even more important, and often times cheap moving companies can end up costing you a fortune! Unfortunately, our industry abounds with companies whose aim to book as many jobs as they can by whatever means necessary. Many "lowball" estimates quickly balloon with unexpected charges while hurried workers provide disappointing service. For many of these companies protecting your property and ensuring your satisfaction is last on their list of priorities.

At Viktoria Professional Movers it's not about the number of moves, it's about the number of customers we leave happy & satisfied. Moving doesn't have to be complicated. Let us walk you through the process and get you on the way to a stress-free move to your new home. The key to a successful move is organization and we are the experts.

Whether you require moving, packing, or self-storage, you will never be just another client to us. Ever.

PIANO MOVING | PACKING MATERIALS | PACKING SERVICES, MOVING BIN RENTAL | STORAGE | SELF-STORAGE | LONG-DISTANCE MOVES | MOVING SUPPLIES

CATEGORIES
Moving & Storage
PRODUCTS
Moving Boxes, Plastic Moving Bins, Specialty Boxes, Full Packing Materials and Supplies, Moving Bin Rental, Moving Equipment Rental, Moving Supplies
SERVICES
Professional Moving Services, Local moving services, Long distance moving specialists, Office moving services, Commercial moving services, Full Packing Services, Short and Long-Term Storage, Transport and Delivery Services, Piano Moving Services, Antique Furniture Specialists,
SPECIALITIES
Professional moving services, Piano Moving, Heavy Safes, Oversized/Overweight Items, Warehouse Moving, Office Equipment
WEBSITE
http://www.viktoria.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
48
PAYMENT METHOD
Visa, Master Card, Debit, Cheque, Cash
MEMBERSHIPS
Better movers group, CAM, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Minimum 4 hours of labor and 1 hour travel charge within GTA + HST
BONDED
Yes
WRITTEN CONTRACT
Yes
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