Viktoria Professional Movers

Moving & Storage
24 The East Mall, Unit #13 Toronto ON M8W
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Viktoria Professional Movers
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Reviews for Viktoria Professional Movers

Average customer rating:
9.8 10 (466 reviews)

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Catherine
Catherine
1 review Toronto, ON
10/10

Packing and Moving Services

Viktoria Movers helped us pack and move to our new home, and could not have made it easier on us. From booking with Maria to meeting the wonderful people who helped us with our move (Elias, Oscar and Ted), the entire process was extremely efficient. This was my first time having people help to pack my personal belongings and I wasn't sure what to expect, but they were professional, careful, kind and respectful. The move itself went very quickly, and they worked extremely hard to ensure that they were keeping to schedule. We have finished unpacking all of the boxes packed by the Viktoria Movers crew, and not one item was damaged. They made our move day pleasant and stress-free, took great care with our possessions, and were just extremely nice people to work with. I can't recommend them enough for any packing or moving jobs.

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short-distant-move-TORONTO
short-distant-move-TORONTO
0 reviews Toronto, ON
10/10

Move within the city (downtown)

Our family moved many times in the past 20 years (usually long distance across North America).
When inquiring about a local move in Toronto we heard about Viktoria from a friend who highly recommend them. We received few quotes and all were about the same price.
We decided to work with Viktoria and did not regret our decision. It was by far the best crew and the nicest movers we have worked with.
The four movers worked were well coordinated: they arrived on time, were friendly, were extremely careful on the walls (our new house was just renovated) and our furniture. We knew there will be some challenges moving some of the furniture to the higher floors as the staircase is very tight, but the four of them came with few ingenious ideas that allowed us to move our bed to the second floor and a dresser to the basement.
They tried their best to help us organize the boxes so it will be easy to unbox later on (as the renovations are still going on).
In spite of all the challenges, they finished their work (2 full trucks plus an additional drop off) at the estimated time and cost.
Simply excellent!

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Kate1234 in Etobicoke
Kate1234 in Etobicoke
0 reviews Toronto, ON
10/10

Long distance move from Calgary to Toronto

We used Viktoria movers after recommendation of our friends who relocate from Toronto to Calgary 2 years ago. Everything went smoothly with their move, so we wanted to have the same. We are very happy we hired skilled and reliable company who knows to do the job you pay for. We really appreciate all the assistance with coordination of Maria (office staff) and team of movers - Patrick, Nick, Killian. We were perfectly happy with these guys. They were on time, professional and extremely efficient. All our stuff was carefully wrapped, incl. bigger pieces of furniture and they even helped to pack last minute items. We would hire them again. Highly recommended!

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Jacky Wong from Calgary
Jacky Wong from Calgary
3 reviews Calgary, AB
1/10

Damage To Leather Sofa. No Responses from Patrick after initial complaint.

After our move within Calgary I noticed one of our leather sofa’s had a bunch of scratches on it from the move. I contacted Patrick 2 times via phone and sent him a email with the pictures around August 3rd. Since our move on July 27th I Have contacted Patrick multiple times now and left voicemails, sent follow up emails but he has now been ignoring all my communication attempts. I feel like this is very unprofessional behavior of any person or company and they do not uphold their commitment for the services they provide. I would not recommend using this company for your move if you care for your belongings.

1 of 1 people found this review helpful.
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Company Response

Hi Jacky, we're sorry to inform you, that as per your phone conversation with Patrick, we had to decline this claim, because any preexisting damages are excluded from the coverage. We carefully reviewed those 2 scuffs on your sofa from the basement, you're claiming and we regret to inform you, that those were very unlikely caused by moving sofa that was extremely well wrapped in soft deluxe blankets. We hope you are all settled at your new home and would like to thank you for using our services.

Stephanie in Toronto
Stephanie in Toronto
1 review Toronto, ON
9/10

Storage and Move - Amazing Movers

We used Viktoria Movers' services twice - once to move things to storage, and again to move those things AND the contents of our old place to our new place. Both times the movers from Viktoria were punctual, friendly, professional, and helpful - a special shout-out to our moving-day movers, Ted and Kevin, who were terrific, efficient, and kind. Maria in the office was helpful and patient; there was a little miscommunication about the delivery of some moving supplies but she came personally to sort it out. We don't plan to move again but if we do we know who to call.

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Company Response

Thank you so much Stephanie, we appreciate your review and wish you all the best.

Satisfied C.
Satisfied C.
0 reviews Caledon, ON
9/10

Relocation..

Professional, efficient and thoughtful service, friendly movers with attention to detail and budget. As a result, the move day was stress free.

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Company Response

Thank you so much for your review and all the best!

ann thompson from Old Toronto
ann thompson from Old Toronto
1 review Toronto, ON
10/10

moving and storage

This was the third time I used Viktoria. Again they were fantastic. Put everything where I requested, job was faster than anticipated and they took all the boxes as I requested. When there was an issue with a TV they took it away and gave me a brand new one, much better than the 5 year old one which had been damaged. Fantastic service. I would definitely use them again but hopefully no more moves for me.

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Company Response

Thank you so much for a great review Ann, I really appreciate it! All the best. Maria & team

Joanne in Hamilton
Joanne in Hamilton
1 review Hamilton, ON
10/10

Move from Hamilton to Brantford

This is the second time I have used Tender Touch movers-I was recommended these movers by my sister, who has used them as well. Despite heat, humidity, and the loss of an elevator, the movers, and office person Maria, were professional, courteous, and efficient! All my precious things were delivered in pristine condition, and set up at the other end. I highly recommend this business for moving needs!

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Company Response

Joanne thank you so much for the great review, it's very much appreciated. All the best.

Lois KM from Etobicoke
Lois KM from Etobicoke
12 reviews Toronto, ON
10/10

Toronto, potentially volatile divorce move handled with ease and kindness

My move from my home to a storage unit could have been extremely problematic. It involved extortion and other threats, and the police. The move was an emergency one to which Viktoria responded immediately as well as to my numerous phone calls and emails. Their quote was fixed price and very reasonable. They even returned a week later to rearrange the storage unit for me. I will definitely use Viktoria again and have already referred them.
A special thank you to Maria and to Jesse, Eddy and Luca.

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Company Response

Thank you very much for the great review Lois and thank you for using our services.
We wish you all the best!

R.Rana in Etobicoke
R.Rana in Etobicoke
0 reviews Toronto, ON
10/10

Highly recommend Viktoria (Calgary) - amazing service, great team

I usually never write reviews because I typically don't feel like the service is so outstanding that it's worth writing about. HOWEVER, we recently hired Viktoria Professional Movers (Calgary) and I'm now writing my first ever review because these guys were outstanding and it's worth spreading the word.
Patrick, the Operations/Sales Manager is amazing and took it upon himself to come to my home and make sure the crew was doing their job right (which they were). We were in constant communication leading up to the move date which was very reassuring. Received a call the night before the move, and then also when they were on their way.
The crew I had were Killian/Tony/Jerry/Ellis (Team Lead) and these guys were really awesome. They were very respectful of all my items, did a fantastic job of packing everything (these guys are pros at packing the right way), and worked for nearly 12 hours straight to get the job done (I had a lot of stuff to pack and move, PLUS a very heavy piano).
Considering the amount of time and work involved with my move, the price was more than reasonable.
I've recommended Viktoria (Calgary) to a few of my friends now and will use them again in the future.

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Company Response

Thank you for this amazing review, we are very proud to be the first company you reviewed on-line. Believe or not you are helping many fellow homeowners to choose reliable and professional moving company among many others on the market. We appreciate it very much and thank you again, hope you're all settled at your new place. All the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Viktoria Professional Movers

Welcome to Viktoria Professional Movers – a company where customer care and satisfaction are our top priorities.

There's no doubt about it, moving can be stressful! Choosing responsible and experienced movers is one of the ways to alleviate that stress. When choosing a moving & storage company price is important, however the level of service your moving company provides you with is even more important, and often times cheap moving companies can end up costing you a fortune! Unfortunately, our industry abounds with companies whose aim to book as many jobs as they can by whatever means necessary. Many "lowball" estimates quickly balloon with unexpected charges while hurried workers provide disappointing service. For many of these companies protecting your property and ensuring your satisfaction is last on their list of priorities.

At Viktoria Professional Movers it's not about the number of moves, it's about the number of customers we leave happy & satisfied. Moving doesn't have to be complicated. Let us walk you through the process and get you on the way to a stress-free move to your new home. The key to a successful move is organization and we are the experts.

Whether you require moving, packing, or self-storage, you will never be just another client to us. Ever.

PIANO MOVING | PACKING MATERIALS | PACKING SERVICES, MOVING BIN RENTAL | STORAGE | SELF-STORAGE | LONG-DISTANCE MOVES | MOVING SUPPLIES

CATEGORIES
Moving & Storage
PRODUCTS
Moving Boxes, Plastic Moving Bins, Specialty Boxes, Full Packing Materials and Supplies, Moving Bin Rental, Moving Equipment Rental, Moving Supplies
SERVICES
Professional Moving Services, Local moving services, Long distance moving specialists, Office moving services, Commercial moving services, Full Packing Services, Short and Long-Term Storage, Transport and Delivery Services, Piano Moving Services, Antique Furniture Specialists,
SPECIALITIES
Professional moving services, Piano Moving, Heavy Safes, Oversized/Overweight Items, Warehouse Moving, Office Equipment
WEBSITE
http://www.viktoria.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
48
PAYMENT METHOD
Visa, Master Card, Debit, Cheque, Cash
MEMBERSHIPS
Better movers group, CAM, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Minimum 4 hours of labor and 1 hour travel charge within GTA + HST
BONDED
Yes
WRITTEN CONTRACT
Yes
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