Used Allan in 2011 and was happy with service. Used him again for our home purchase in 2020 and was VERY disappointed.
He said our roof was in good condition & that it was less than 5 years old which is part of the reason we bought the house. (We found out from the original owners that the roof was more than 14 years old and needs to be replaced sooner than later.
Alan also took a picture of our attic and did not actually go into our attic. Here’s what he missed. A family Of birds living in the attic( previously) and family of squirrels living in the attic (currently), a hole in the roof/shingle line that the squirrels ripped open and his lack of attention has set us back thousands of dollars.
When we brought these issues to his attention he was not sympathetic or interested in correcting his mistakes. He refused to answer the phone or meet with us. He did not refund us or provide any monetary settlement.