I wanted to share my positive experience working with Tom and his team replacing our roof and skylight after 17 years in our home. The Team
- responded to my enquiry right away (long before many other roofers were able to respond);
- came to our house within a few days;
- climbed onto our roof to give me an idea of the state of our shingles (some were wearing away), state of our skylight (the shingles and wood were deteriorating and the skylight was rusting) and he took some pictures to show me;
- gave me an overview of the GAF system and went through the entire process with me from removal to installation so I knew what to expect;
- provided me with marketing material on the GAF system, along with shingle samples for further information; and
- provided me with a complete estimate of the job.
After careful consideration and based on these points, we chose Mega City Roofing to replace our roof and were very pleased with our choice and experience. Tom and his team were able to remove and replace the shingles on our roof, along with installing a new skylight, within a day. Tom and his team were professional, very flexible to work and quite efficient. Thanks again Tom!
I also wanted to thank Franca in Tom's office. Franca provided great service and made the experience working with Mega City Roofing such a pleasure !

We had our roof replaced 2016 and five years later we had a minor leak coming from the bathroom exhaust fan. Tom came by within four hours of our call and caulked the leak - no charge. We would highly recommend this company. A wonderful experience!

Tom at Mega City Roofing was very knowledgeable about the GAF roofing system and answered all our questions. He happily accommodated us when we couldn’t decide on which shingle would best go with our brick, to the point of dropping by on 2 separate occasions with additional roof samples. When it came time for installation, Tom’s crew were very courteous and respectful. They arrived on time and completed the project on time. We are very happy with the work performed and now have a beautiful new roof!

Tom at Mega City Roofing and his team are amazing!

We bought a brand-new house from Medallion in Ajax, and the builder gave us a crappy roof.
The roof was only 3-4 years old and it started to lose shingles in the windstorm.

We called Tom at Mega Roofing because of his impeccable review and we were very pleased with his response time and service.

After calling Tom for patching missing shingles a couple times in the last few years, and spending thousands of dollars on fixing the crappy builder roof, we decided to replace the roof with a GAF roof that comes with a great warranty for piece of mind.

We got our roof replaced earlier this year, and chose Mega City after reading some great reviews. We are very happy with our choice! Tom came out and gave us a quote for the job promptly. There was no pressure involved. When we told him we would like to schedule in the roof replacement, he dropped off shingle samples so that we could decide on the colour. He and his large team completed our roof in less than a day, and they did a fantastic job.

Two months later, I noticed an issue with the roof leaking from behind the gutter. I called Tom, and he sent one of his team members out that day to check things out. The issue was nothing to do with the roof, but that a stick had clogged up our downpipe, making the gutter overflow. His team member fixed the issue, and we have had no problems since.

Overall very happy with the quality of work, responsiveness, and professionalism.

Mega City roofing did a great job or reroofing my house in 2008. The ten year guaranty covered recaulking around a difficult chimney and dormer, but I had a water leak again 13 years later. Tom of Megacity promised to come the following morning after the hard rain and recaulked the chimney and a sunporch roof that I had had installed after the 2008 roofing job. My oral testimony is at https://www.youtube.com/watch?v=glAVMvPv_7E

Tom and his crew did a FANTASTIC job. When reaching out for a quote, Tom was punctual and flexible. Will also have to add that he has a pleasant disposition, that my gut feeling was to go with him. His pricing was also comparable to others.

Considering the demand for construction/reno/repairs is high, I did expect the roofing to be done within 5 weeks. Literally, it was done 12 days from signing the contract!! Speedy service!!

From the start of the job, they team were on time, respected my property, and cleaned up so well at the end that you would not have thought that any roofing work was done; which by the way took about 4hrs to complete.

I’m loving the look of the new shingles too!!

Top notch service, and I’ve already recommended this company to others ;)

When it was time to hire a contractor to replace our roof we reached out to HomeStars. Mega City Roofing Inc reviews were most impressive and consistent. Tom and team just completed our project and we can attest to the fact that earlier reviews were spot on.
The descriptors that we would use to describe Tom and team are: responsive, professional, knowledgeable, trustworthy, and caring. Tom is very personable, listens well, takes time to educate, goes the extra mile, and follows through.
It isn’t surprising that members of Tom’s team have been with him for several years. Tom builds his customer base in much the same way.
Tom and team, well done. Excellent work. We are very pleased. Thank you.

Lots of neighbours giving me compliments on how good my new roof looks. Tom and the crew did an amazing job including being punctual, clean and courteous to my neighbours. Tom always got back to me quickly if I had a question and in general operated with a lot of integrity. I will have no problem recommending Mega City to friends and family.

Tom and his team at Mega City Roofing just replaced my roof and I couldn’t be happier with the finished product. From our very first text exchange, Tom demonstrated the utmost professionalism and commitment to meeting our needs. He is very responsive and takes the time to educate his clients on roofing fundamentals. He was the only contractor to take the time to climb on top of my roof and thoroughly inspect the problem areas. Even after his visit, he was patient enough to answer my plethora of questions (before contract signing) which is further evidence of his commitment to the customer.

As Tom had promised, he was able to find a slot for my house in early spring and complete the job in a day. I was extremely impressed by how well his team worked seamlessly together. It was obvious that team members worked together for many years and really enjoy what they did do (which shows in the quality of the work). They were also very considerate of my request to exercise care around the grass (which was recently re-planted) and kind enough to bang in any loose nails on the eavestrough. They even fixed one of my downspouts without any extra charge! Since the roof was completed, we have had many neighbours and passers stop by to comment on how nice the roof looks! I think it’s safe to say our roof has become the gold standard in the neighbourhood!

Tom and team, thank you for giving my wife and I tremendous peace of mind in knowing that our home will stay protected for many, many years!

Shayam