Hto Plumbers Inc.

Plumbing
Brampton ON L6X 2M1
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Plumbing
Hto Plumbers Inc.
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96%

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Reviews for Hto Plumbers Inc.

Average customer rating:
10 10 (42 reviews)

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Justin Klein in North york
Justin Klein in North york
3 reviews Toronto, ON
10/10

Best in class customer service

At 1130 pm, I realized my toilet was leaking. I went onto Homestars and attached a video. At 1131 pm, HTO Plumbers responded asking that I text the video to them, as they couldn't see it.

By 1145, I had stopped the leak. This was done via exchanging many texts, some of which included photos asking what to do next. Further, by this time an appointment was scheduled for the following day. Seamless.

This was omni channel customer service. They spoke to me on my preferred channel - text. An incredible experience, which their work complemented.

I would recommend them to anyone with a plumbing issue - in a heart beat.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Mr,Klein, we appreciate your review of our company and the service provided. Regardless of the time of the night, we at HTO are ready 24hrs a day to offer the highest quality of service and workmanship. We understand that there is no such thing as a suitable time for an unexpected plumbing issue or an emergency.

Patyl
Patyl
1 review Toronto, ON
10/10

Toilet fixture

The handle of the toilet flush broke a couple of days ago. After googling for a plumbing service , I immidiately contacted HTO plumbers as they had the highest positive review. A spokesperson called me the next day (today a Sunday) and sent a plumber within a few hours. The service was very efficient and very quick. Very good customer service representative. I would recommend HTO Plumbers to everyone.

Approximate cost of services:
$182.00
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Company Response

It was a pleasure assisting you with the toilet troubles. We understand the importance of prompt service. Thank you for your positive review. HTO is always ready to offer the best experience possible.

NAR416
NAR416
1 review Toronto, ON
10/10

FIXED BATH ISSUES AND ALSO DRYER ISSUE

He was extremely professional and efficient . He even cleaned the area after his work was done. Highly recommend.

Approximate cost of services:
$200.00
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Company Response

Nathalie, thank you for taking the time to write a review. We make it a company policy to leave all our job sites as if we were never there.

Maxine
Maxine
1 review Toronto, ON
10/10

Kitchen renovation

New Sink connection with water line to fridge and Install new faucet . Area was cleaned up after work completed

Approximate cost of services:
$500.00
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Company Response

Thank you for your positive review. We appreciate you choosing HTO Plumbers for your plumbing needs.

Shonah
Shonah
1 review Aurora, ON
10/10

Sink and Faucet installation

Superior workmanship, super professional plumber and even cleaned up after he was done. Would recommend them to anyone looking for reliable in home plumbing services

Approximate cost of services:
$500.00
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Company Response

Thank you for your positive review, Shonah. We are constantly working hard to provide the best service at a reasonable price for our clients. Our team agrees that clean up is an important factor when it comes to service.

Auto d.
Auto d.
1 review North York, ON
10/10

Detailing shop

I got referred to this company by my friend called them and spoke with Kerem on the phone about our situation and he showed up next day to see it and provided me with the quote witch it's was much much better then the other company's for the same project and to honest they did an amazing job on our shop thank you very much kerem for your outstanding and professional job
Will use this guys in the future for 100%
Very recommended

Approximate cost of services:
$3,000.00
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Company Response

It was a pleasure completing your project. As you say, our work speaks for itself. We look forward to your future projects, thank you.

Joyce
Joyce
2 reviews Markham, ON
10/10

Kitchen Renovation and Basement Renovation

Kerem and his team came to install plumbing for my kitchen reno (sink, dishwasher, water filter) and the work was excellent! They were courteous, professional, and easy to communicate with by text/phone. Kerem also did a locate for the pipes in the basement for the next reno. I will definitely use them again for any plumbing work we need.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for taking the time to review our craftsmanship. We are always here to cater to your plumbing needs and do look forward to your upcoming project.

Detailing-Pro in Toronto
Detailing-Pro in Toronto
1 review Toronto, ON
10/10

Detailing shop

We got referred to this amazing company by my friend who using this company all the time I call Kerem about my shop explained everything what needs to be done he came over next day and the price I got from him was extremely reasonable compared to other company's . To be honest this guys made my shop running in two weeks I was very happy with the results
Thank you very much Kerem for your work and honest I'm going to use him again for sure in the future

Approximate cost of services:
$3,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Our prompt and quality service are our trademarks. We are always to please our clients with all their plumbing needs. Thank you for your business.

viabenita
viabenita
1 review Toronto, ON
10/10

Bathroom plumbing

New upper lines, 5 pieces (shower Ext.) and shower jets. Great guy, great job. Did the job ON TIME AS PROMISED !!!!

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for taking the time out of your busy schedule to review our company. We were thrilled to have completed the beautiful bathroom in your condo Sam. It is not often you see a free standing soaker tub in a condo but none the less should be a new trend.

mohan.subra
mohan.subra
1 review Toronto, ON
10/10

wash Room

Very Nice and Quick Job I am very Happy about The work They Died For me
next time if I have any problem I will call them

Approximate cost of services:
$100.00
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Company Response

Mr.Subra, it does not matter how big or how small the job is. We, at HTO, treat every task with the same care. We would like to thank you for the review and are looking forward to our lifelong relationship.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hto Plumbers Inc.

At the age of 19 Kerem started plumbing in the city of Toronto. Kerem had a passion for the craft and later turned that passion into a team of like-minded and passionate plumbers. For over a decade, HTO Plumbers has been servicing the GTA and Southern Ontario by working on various residential, commercial and high rise projects.
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Professional licensed plumbing company offering highest quality of service at an affordable price
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We have over a decade of servicing residential, commercial and high rise plumbing services

CATEGORIES
Plumbing
SPECIALITIES
We do good work. Back-flow license. Custom showers and bathrooms. 24hr Emergency Service.
WEBSITE
http://www.htoplumbers.com
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, Cheque and e-transfer
LICENSES
City of Toronto Master Plumber, Red Seal, OWWA Backflow
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
YES. Ask for details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.