Ive relied on Preferred Plumbing for many of my plumbing needs over the past 5 years but after the recent heavy rains and a flooded basement, I really needed help.
After listening to what I thought the problem was, a thorough assessment was done and ALL options were clearly written out and explained to me. After my decision the team started right away and didnt leave until it was finished almost 12 straight hours of work because they wanted to make sure it was completed before another rainfall. Not only did I no longer have to worry about flooding but the guys left it cleaner than the swampy mess they walked in to!!
I have and will continue to recommend Raphie and his team. I was a bit of a mess when they showed up, the damage that had been done and dealing with the aftermath and everyone was empathetic to my situation. From admin to frontline, theyre all wonderful, patient, clear and respectful.