Waterworks Plumbing & Drains

Plumbing
1212 The Queensway Ave Toronto ON M8Z 1R8
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Waterworks Plumbing & Drains
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92%

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Reviews by rating (past 12 months)
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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Waterworks Plumbing & Drains

Average customer rating:
9.7 10 (2067 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Service

Archie and his colleague came quickly and solved our small problem promptly by replacing taps. We were entirely satisfied with their work and would recommend them highly for any plumbing job

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Company Response

Hi,
Thanks for the great review! We do not have an Archie, but we suspect it could be a typo for Alija.
Thanks!
Michael Yuffa and the WaterWorks Plumbing and Drains team

James
James
6 reviews Vaughan, ON
10/10

Alwasy reliable, professional and trustworth!

We always use Mike for plumbing needs We have used him for the last 15 years, and we have never had an issue. He is honest, trustworthy and does a good solid job. He has helped with small to medium projects, and also emergencies and leaks. he is responsive, honest and you really get what you pay for with him. he will quote you a price, explain options, what he is doing etc...and you can decide. There is no pressure. He gives honest advice, and does honest work. We keep his number on the fridge for friends to recommend.

A few months ago we had a bad sink leak in the ktchen, and needed a new faucet. I bought the faucet, and do to the difficulty with the job, he did the labor. No questions, no if and's.....done and paid, and at the exact price he stated. Works beautifully.

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Company Response

Hi James,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your repairs. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Neil Olsen from Toronto
Neil Olsen from Toronto
4 reviews Toronto, ON
10/10

Tap repair

We've used Waterworks on numerous occasions, and have always been satisfied with the quality of service they provide. It's a good business that ensures a prompt response and a job well done. We recently had them repair a tap assembly and mounting that had collapsed even though the tap itself was fine. The work done by Elijah was fast and prompt and well done, with a fiddly problem that would have taken me hours to rectify fixed in less than an hour. Elijah was courteous and efficient as well as respecting all the boundaries now forced upon us by COVID-19. They are a bit on the pricey side but are very transparent about their pricing and reward loyal customers. Bottom line is if you want the job done properly and promptly then these guys are hard to beat.

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Company Response

Hi Neil,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your tap repairs. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Robert Fleischer in York
Robert Fleischer in York
1 review Toronto, ON
10/10

Toilet Issues

Thank you very much for your service. The job was done professionally and the plumber was professional as well. He was thorough with the repair and was thorough in going through the pricing. He also had to do some repair to my bathtub as well. I do recommend this company if someone else needs a plumber.

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Company Response

Hi Robert,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your bathtub repairs. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Catherine in Toronto
Catherine in Toronto
2 reviews Toronto, ON
3/10

EXPENSIVE

Shower and bath drain clogged. Had them snaked. Shower head was leaking. Bathroom with clogged drain cost 850 to unclog. Crazy price. Estimate for repair to Shower head $640. What? Just no.

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Company Response

Dear Catherine,

I’m sorry that you are unhappy with the pricing. We gave you upfront pricing from our company price book, before starting any work, and you agreed upon it. Your drains were firmly packed with hair and debris, and we worked tirelessly to fix this. We showed up on time, and with your approval, we performed the best service possible.
In regard to your shower faucet, it was a non-standard (European make), which we would have to special order parts. Our services include parts, installation, and, warranty. Please call us to see how we can resolve any concerns that you have.

Sincerely

Michael Yuffa and the WaterWorks Plumbing and Drains team
https://www.WaterWorksCanada.com
416-489-0000

Kate Hosking from Toronto
Kate Hosking from Toronto
3 reviews Toronto, ON
10/10

Professional, Speedy Service

We contacted for an emergency drain service call - we received an immediate call back and a followup from the technician right away to ensure we’d be good until morning. They arrived in the am, provided professional and speedy service, and performed followup to both ensure we were satisfied, and also offered to assess our water usage to ensure it was as expected. We have used this company in the past for a major job and were very pleased on that occasion as well. You will not be disappointed.

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Company Response

Hi Kate,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your backed up drains. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Private User
Private User
1 review Toronto, ON
10/10

Garburator Installation

Had a great experience with this company. They were not my first choice as I browsed Google. The first folks came in and said they couldn't do the job. I called Mike, and he knew exactly what I wanted and needed, and came the next day to view and install the project.

It wasn't easy but it got done to my complete satisfaction. I recommend them highly, as they are true professionals in their field. Thanks Mike!

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Company Response

Hi,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your garburator. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Hyla in North York
Hyla in North York
1 review Toronto, ON
10/10

EXCELLENT SERVICE AND GREAT STAFF

Water Works Plumbing was a pleasure to work with! Michael Yuffa came to replace our Sump Pump and he was super knowledgeable and very quick. I would highly recommend this company. They were a pleasure to work with starting with the first phone call.

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Company Response

Hi Hyla,
Thank you for the great review. It was a pleasure working with you and glad we were able to take care of your sump pump. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Private User
Private User
Private User reviews Toronto, ON
9/10

Toilet Repair

The Toilet Repair job was done well. The plumber has done a good job to fix my toilet. He is quite knowledgeable and provides me with a good price for the Toilet Repair job.

The reason for not having a perfect score; to be honest, the plumber took quite a bit of time to calculate the total amount of the Toilet Repair job, which I felt quite confused about it. Also, the plumber has asked me more than twice if I have signed up for the Lifetime Protection Plan, which I have.

Because I am a regular client; so I thought my profile would be already in their computer system, including if the client has ever signed up for the Lifetime Protection Plan.

However, it was good job well done. Thank you!

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Company Response

Hi Private User,
Thank you for the great review. I apologize for any confusion that happened during your service call, but I am glad we were able to repair your toilet. We are a phone call away should you need us in the future.
Thank you,
Michael Yuffa and the WaterWorks Plumbing and Drains Team

Gregg Loane from Toronto
Gregg Loane from Toronto
3 reviews Toronto, ON
4/10

Faucet for Kitchen Sink

Very disappointed with the recent estimates I got from this firm. We chose to move forward with having 2 toilets installed (and thaat work was acceptable), but the remaining item (installing a simple kitchen faucet) was estimated at $750 in labour alone. I thought that was ridiculous and rejected the estimate. I completed that work myself (with no plumbing skills) in less than 15 minutes. I very much felt like the estimator was taking advantage of us. I have used this firm a number of times, was happy with the product (though not always their availability), but this was a tipping point for me, and won't use them again.

1 of 1 people found this review helpful.
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Company Response

Hi Greg,
I am sorry you feel this way about the estimate done on February 11 2020, but I am glad you are happy with the other installations we did for you. We have a standardized flat rate price book, and every job we have is the same price for every customer. Since you a are plan member, you would receive a discount on all work done, as well there is tremendous overheard involved to provide proper service.
I appreciate your review, as reviews help us tweak, and grow our business to better serve our customers. If you any questions about the work done back in February, give us a call, I would be happy to help you out and warranty any work done for you.
I am sorry that this last service call did not go as planned, and I wish you all the best.
Regards,
Michael Yuffa and the WaterWorks Plumbing and Drains team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterworks Plumbing & Drains

WaterWorks Plumbing & Drains.
A plumbing company is only as good as its reputation, which is why we stake everything on ours. We’re not typical, and we don’t just throw words around to impress you. When we say expertise, affordability and satisfaction, we mean it. Ever heard of a 101% satisfaction guarantee? That’s what we offer. So what’s the extra one percent? It’s everything that makes us unique. We aren’t just plumbers. We are home comfort specialists, dedicated to solving the problems that cause you constant headaches. We have over 19 years of committed service to the Greater Toronto area and know what it takes to get the job done right in the most cost-effective way possible. We live in your neighbourhood and understand your needs. Being family-owned and operated keeps us grounded and accountable. To earn your trust, we fix the problem the first time – always leaving your home better, cleaner and safer than it was before. We take a high-quality, no pressure approach to all of our jobs, including:
• Solving High Water Bills
• Low water pressure
• Household Leaks
• Waterline repair
• Basement Waterproofing &Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage and Sump Pumps
• Drain Cleaning & Repairs If Needed
• Back-Up Electric Generators
• Water Quality & Filtration
• Water Conservation
• Plumbing-Drain Rooter Problems
• Blocked or clogged drains
• dripping faucets
• leaky faucets & pipes
• hot water tank problems, Tankless Water heaters NORITZ, NAVIEN, TAKAGI RINNAI etc
• Home Pre-Purchase Inspections
• new faucets, sinks, toilets, tubs
• blocked toilets
• drain odours
• frozen pipes, pipe thawing
• water purifiers/filtration
• toilet problems
• remodeling & renovations
• under cabinet leaks
• toilets that keep running
• sewer problems
• laundry room sinks & drains
• drain & sewage rootering
• radiator repairs
• flood damage
• flood prevention

Check Us Out Here:

https://www.facebook.com/waterworkscanada/

https://www.bbb.org/ca/on/toronto/profile/sewer-cleaning/the-waterworks-plumbing-inc-0107-1130972

https://www.baeumlerapproved.ca/contractor/waterworks-canada

https://threebestrated.ca/plumbers-in-toronto-on

The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Plumbing and Drain Services
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We Provide Best Solutions For: - Plumbing Drain Rooter Problems - Drain Repairs - Waterproofing - Blocked or clogged drains - Dripping faucets - Leaky faucets & pipes - Hot water tank problems - Tankless Water heaters - Installations for new faucets, sinks, toilets, tubs, water heaters, showers etc. - blocked toilets - Frozen pipes, pipe thawing - water purifiers/filtration - Remodelling & renovations - Toilets that keep running problems - Sewage Problems - Laundry room sinks & drains - Drain & sewage rootering - Radiator repairs - Flood prevention ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets, toilets, fixtures and water filtration systems.
SPECIALITIES
Our Specialties Include: - Clearing blocked drains - Hot water tank repairs and installations - Toilet repairs - Waterproofing - Clearing sewer backups - Water Filtration Systems
WEBSITE
https://waterworkscanada.com/?utm_source=homestars
YEAR ESTABLISHED
1996
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$39.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
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