Waterworks Plumbing & Drains

Waterproofing
1212 The Queensway Ave Toronto ON M8Z 1R8
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Waterworks Plumbing & Drains
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92%

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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Waterworks Plumbing & Drains

Average customer rating:
9.7 10 (2036 reviews)

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Zee from North York
Zee from North York
7 reviews Toronto, ON
10/10

Laundry Sink and Faucet Install and Re-Do on Plumbing Rough-In

I noticed this week that there was a puddle of water under my laundry sink, which I though was attributable to a leak in the pipes. Given I have wooden flooring, it was priority for me to find out what was causing the leak and get it fixed as soon as possible. I called WaterWorks plumbing as I had used their service in the past and was very satisfied with the work done and their professionalism. When I called, Natasha ensured to to arrange an appointment as soon as possible, even offering to try to schedule an appointment that afternoon if there was availability. I received an appointment soon after and Michael arrived within the time frame Natasha advised. Michael quickly diagnosed the source of the leak and advised that the faucet should be replaced. Given the faucet was to be replaced, I also asked about replacing the laundry sink at the same time, which was too large for the room and replace with a smaller one. Michael was able to complete the install in a matter of a few hours sourcing all materials quickly (matter of a few minutes), picking up the materials and completing the install, which included fixing the improper plumbing quickly.

You can tell that this company really cares about the work they do and their clients - wouldn't hesitate to recommend them!

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Company Response

Hi Zee, thank you for the great review and continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

Michael from Mississauga
Michael from Mississauga
5 reviews Mississauga, ON
3/10

Repair toilet — overpriced and moderate quality

I made an appointment for them to come out to install a kitchen faucet and fix a toilet. Once here they quoted a ridiculous $1000 to swap out our existing faucet with a new one!

Did only toilet repair for still outrageous $450; to works better than before but it’s now very loud. If you consider them make sure to get the price before visit. On the plus side they were very polite — on phone and in person — and came on time.

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Company Response

thank you for your review and your business. it would be our pleasure to take care of any noise or warranty issues with the work that we performed for you. As far as pricing we are very competitive in our market which we do check on a regular basis. please give us a call so we may take care of the noise issue for you. Where we shine is we only do the work that you need or want to do if it makes professional sense to us. When you choose us you will always get the best care possible. I look forward to serving you.
Michael Yuffa
WaterWorksCanada.com
416.489.0000

Sanna in Toronto
Sanna in Toronto
1 review Toronto, ON
9/10

Replaced kitchen faucet

Had the kitchen faucet replaced. Plumber Alijah very knowledgeable and professional. Also had the water level in toilet checked.. managed to fix issue as water level was very low.
Work was done quick without any problems or issues. Definitely recommend Waterworks Pumbing and Drain. Would use their services again.

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Company Response

Hi Sanna, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Alija and The Waterworks Team.

Pierre-F. in Toronto
Pierre-F. in Toronto
0 reviews Toronto, ON
10/10

Bathroom repairs

I had the pleasure of dealing with this company twice so far. Once to replace a part in my toilet and then to install a new faucet and shower in my bath. Both times the work was flawless and straightforward. The owner, Michael is friendly, extremely competent and does not cut corners. You pay for what you get: a quality job.
I shall be moving soon but I will keep Waterworks' number handy for any plumbing needs.

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Company Response

Hi Pierre-F, thank you for the great review and your continued loyalty. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

Ivan from Toronto
Ivan from Toronto
1 review Toronto, ON
10/10

Amazing service

I had a plugged kitchen sink that needed fixing and Alijah was very professional and got to work right away. My pipes are an absolute mess because the 25ft snake didn't clear the problem so he had to get the heavy duty 50ft snake and around 35ft is where the snake got stuck, hard. Nothing he did would let it budge but he wouldn't give up, he pulled everything back out, changed the head, and then went back in again to try once more. He got stuck again but refused to accept defeat and kept grinding and grinding until slowly the blockage cleared. A 30min job turned into a 3hr nightmare but he managed to get it done. 10/10

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Company Response

Hi Ivan, thank you for the great review. It was a pleasure working with you and glad we were able to take care of the plugged sink for you. We are a phone call away should you need us in the future. Thank you from Alija and The Waterworks Team.

Qblaster
Qblaster
1 review Toronto, ON
10/10

Replace and Install 2 toilets

Had 2 toilets replaced today. Waterworks brought the new toilets with them didn’t have to purchase them myself, this makes it very convenient.
Al and Mike did an excellent job. Thanks guys!
The job was completed very quickly and professionally. I highly recommend waterworks.
Will be using them again in the future for other plumbing needs.

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Company Response

Hi Qblaster, thank you for the great review and recommendation. We appreciate it. It was a pleasure working with you. Glad to hear you will be using us in the future for your plumbing needs. We are a phone call away should you need us. Thank you from Michael, Al and The Waterworks Team.

Olwyn a.
Olwyn a.
0 reviews Toronto, ON
10/10

Bathroom renovation

We are delighted with the work done by Waterworks, with Michael and his team. They were professional, did an excellent job, and all of their suggestions and services were exactly what we wanted. We’ll be calling them when we’re ready for our kitchen reno!

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Company Response

Hi Olwyn, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future. Thank you from Michael and The Waterworks Team.

IngTamkin in Etobicoke
IngTamkin in Etobicoke
0 reviews Toronto, ON
9/10

small plumbing issue

As a single woman with a very low plumbing experience level, I was anxious about getting someone in - I was concerned about quality of the work, being charged fairly, being told work needed doing that didn't need doing etc. So knowing that Waterworks was Baumler approved and had good reviews here gave me more confidence. Then the staff on the phone were knowledgeable, clear and polite and asked for photos to best be prepared. And then Mike showed up well in time, was very pleasant, efficient, clear in explanations and even alerted me to additional problems with tiling he noticed without pressuring any sales. Well worth the money for the peace of mind. I'm planning on having them look at the tiling as soon as I've saved up a bit more $!

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Company Response

Hi IngTamkin, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

Nanette
Nanette
2 reviews Toronto, ON
10/10

Plumbing

I have used this company for all my plumbing needs for the past 2 years.
Everyone in the company is very professional, competent and I have always received excellent service.
Please give them a try.

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Company Response

Hi Nanette, thank you for the great review and continued loyalty. It's always a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

EWest
EWest
0 reviews Oakville, ON
10/10

Faucet repair

Michael was very punctual, efficient, and professional. They called with an estimate arrival time and they did a customer satisfaction call when the job was finished.

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Company Response

Hi EWest, thank you for the great review. It was a pleasure working with you and we look forward to working with you in the future should you need us. Thank you from Michael and The Waterworks Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Waterworks Plumbing & Drains

WaterWorks Plumbing & Drains.
A plumbing company is only as good as its reputation, which is why we stake everything on ours. We’re not typical, and we don’t just throw words around to impress you. When we say expertise, affordability and satisfaction, we mean it. Ever heard of a 101% satisfaction guarantee? That’s what we offer. So what’s the extra one percent? It’s everything that makes us unique. We aren’t just plumbers. We are home comfort specialists, dedicated to solving the problems that cause you constant headaches. We have over 19 years of committed service to the Greater Toronto area and know what it takes get the job done right in the most cost effective way possible. We live in your neighborhood and understand your needs. Being family-owned and operated keeps us grounded and accountable. To earn your trust, we fix the problem the first time – always leaving your home better, cleaner and safer than it was before.We take a high-quality, no pressure approach to all of our jobs, including:
• Solving High Water Bills
• Low water pressure
• Household Leaks
• Water line repair
• Basement Waterproofing &Water Management
• Appliance Installation, Plumbing Fixtures Repair & Installation
• Sewage & Sump Pumps
• Drain Cleaning & Repairs If Needed
• Back Up Electric Generators
• Water Quality & Filtration
• Water Conservation
Plumbing Drain Rooter Problems
Blocked or clogged drains
dripping faucets
leaky faucets & pipes
hot water tank problems,Tankless Water heaters NORITZ,NAVIEN, TAKAGI RINNAI etc
Home Pre-Purchase Inspections
new faucets, sinks, toilets, tubs
blocked toilets
drain odors
frozen pipes, pipe thawing
water purifiers/filtration
toilet problems
remodeling & renovations
under cabinet leaks
toilets that keep running
sewer problems
laundry room sinks & drains
drain & sewage rootering
radiator repairs
flood damage
flood prevention

The WaterWorks Plumbing and Drains Inc.

CATEGORIES
Waterproofing, Drainage Contractors, Plumbing, and Drain Services
PRODUCTS
Best Quality Products Personally Selected
SERVICES
We provide best solutions for: Plumbing Drain Rooter Problems Blocked or clogged drains dripping faucets leaky faucets & pipes hot water tank problems,Tankless Water heaters NORITZ,NAVIEN, TAKAGI RINNAI etc Home Pre-Purchase Inspections new faucets, sinks, toilets, tubs blocked toilets drain odors frozen pipes, pipe thawing water purifiers/filtration toilet problems remodeling & renovations under cabinet leaks toilets that keep running sewer problems laundry room sinks & drains drain & sewage rootering radiator repairs flood damage flood prevention ... The List Is Almost Endless!
BRANDS
We repair and install all major brands of faucets,toilets,fixtures and water filtration systems.
WEBSITE
https://waterworkscanada.com/?utm_source=homestars
YEAR ESTABLISHED
1996
NUMBER OF EMPLOYEES
3
RETURN POLICY
You're happy or you don't pay!
PAYMENT METHOD
Visa MasterCard American Express Cash "Email Money Transfer" PayPal ,Financing OAC
LICENSES
Metro Master Plumbing License P15791(Since1985)
MEMBERSHIPS
Bryan Baeumler Approved. BBB A+ Accredited
LIABILITY INSURANCE
Yes
DIPLOMAS
WSIB, Insured, Certified Masters Plumbers License #P-15791 (Since 1985)
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Tiny And Large
BONDED
Yes
PROJECT RATE
$39.00 Up-Front Catalogued Pricing. No Bait/No Switch
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days To LifeTime
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