Tom’s Plumbing

Tom is a great guy. Nothing is any trouble. He replaced faucets in the kitchen and a bathroom including a couple of shut-offs. He had to run out and buy parts. The finished job is great.

Tom replaced a coupe of toilets for us. The floor height on one had to be adjusted since it wasn't correctly installed originally - not a problem. We were happy with his work.

Tom was up front, detailed and knowledgeable and described the proper process to get job done (re calking) . He was on time and responsive on text, on phone and following up.
Job was done perfectly, I would recommend Tom for sure.

I call Tom on Friday and he was available next day for a quick repair. He showed up on time and honoured the quote price he provided over the phone. Kind and courteous, I would recommend Tom.

Tom reacted on my request in 5 min after I wrote it. He came on Saturday to fix my problem. He was on time and fully equipped for the job. Not only he changed the gaskets in my both toilets but he noticed some other parts (a water valve and a flopper) that were not working properly and he changed them too. He is a true professional and a nice person.
I will recommend him to all my relatives and friends. Thanks Tom!
By the way, when my gasket broke and there was a flood downstairs the New Lane Plumbing company sent a plumber who shut the water off and charged me $440 only for that!

I am extremely satisfied with the service Tom provided. New toilet installation and shower faucet replacement were completed expertly and efficiently. I received a verbal quote and the work was completed at the agreed price, plus materials. No surprises. He also provided alternative solutions to a water leakage issue in our older home for our future consideration. Very friendly and polite. I will call him for future work and highly recommend him.

Tom provided a quote for the described job, but he went over and above the scope of the original job to fix problems encountered. He did an excellent job, was friendly and polite. He described the work and made suggestions how to improve the situation. He left everything very clean. He did not increase the price originally quoted despite the extra work he did. I will call him for future work and HIGHLY recommend him.

Tom was friendly and professional
He did a great job
I would hire him again and recommend him to friends

Tom is a real professional. He was able to fix the water leakage issue in an efficient and organized manner. I would highly recommend his service to anyone.

Tom was very professional and arrived on time. Did exactly what I needed and at the price agreed on. No surprises. I will use his services again. I would strongly recommend him.