Thank you Marg for reviewing our services.
Have a great summer and I hope we can look after your snow removal again next winter!
Nathan
Hello Cecelia,
Thank you for taking the time to review our services. I'm sorry that your feeling so frustrated with the experience.
I will review our gps tractor records as well as our shovelling records as each address and servicing is recorded. I will follow up with you personally in the next few weeks to get more information about what exactly was missed and will do our best to resolve the situation.
All the best,
Nathan
Thank you for taking the time to review our services. We do appreciate the feedback as well as your recommendations.
See you next winter!
Nathan
Hello Eliana,
Thank you for your feedback. And we do appreciate your patience when the service was slower than usual. We make all efforts to have contingencies in place but sometimes multiple unexpected situations can slow us down.
We are working to have better controls in place to ensure walkways are shovelled within a reasonable time frame and none are missed.
See you next winter!
Nathan
Thank you for reviewing our work!
Nathan
Thank you for taking the time to review our services. See you next winter!
Nathan