Reviews

10/10

I had an electrical fault that caused my sump pump to keep shutting down. HPS booked a time to show up the next day but because he was afraid the basement might flood, the technician showed up that night. he worked quickly and gave me a great price for the job. he also gave me some helpful advice to prevent the problem from happening again. Great job! Will definitely go to this company again.

Was this review helpful?
Company Response

Thank you Cecilia for the review. With all of the snow and ice we have received I did not feel comfortable leaving the pump not working for you overnight. I Look forward to working for you in the future.

Jeff

3/10

I hired Metro Wellington to plow my laneway and to shovel a path to my back door. They shovelled twice the whole winter and I needed to email them to get that done. Additionally, when they said they would do a daytime plowing while our cars were gone, they didn't get to my laneway until after I got home and so the area in front of my garage rarely was cleaned properly so that I could get my garage open.

Was this review helpful?
Company Response

Hello Cecelia,

Thank you for taking the time to review our services. I'm sorry that your feeling so frustrated with the experience.

I will review our gps tractor records as well as our shovelling records as each address and servicing is recorded. I will follow up with you personally in the next few weeks to get more information about what exactly was missed and will do our best to resolve the situation.

All the best,

Nathan