Drainmasters Plumbing Services

Our sewer line blocked up on a Saturday morning. I called DrainMasters and the technician (Wes) called me back within 20 minutes. Wes gave an accurate quote over the phone, did the work in a professional, timely and cheerful manner. We were very pleased with the service and the attitude of the technician.

When my toilet broke down and needed replacing I gave Drainmasters a call. Within minutes Dwayne called me back and helped assess the problem. Throughout the replacement procedure he was very helpful, courteous and punctual. A very honest and professional service.

This is the second time I used Drainmasters. Both times they arrived on time, giving me a 20 minute advance warning as requested. A quote was provided, and the work was done very professionally. Kudos to both Tom and Dwayne. I would definitely recommend giving Drainmasters a call if you have any plugged lines. Reliable, honest, and no attempts to overcharge or provide unnecessary services. I will definitely be using them in the future if I need drain clearings services.

After my kitchen sink clogged and back up into the basement bar sink, I gave Drainmasters a call for help. Dwayne from Drainmasters came over, he was extremely knowledgeable, polite and friendly, he did an excellent job, snaked the bar sink, then the kitchen sink, tested everything thoroughly and gave me a few recommendations to avoid similar clogs (old house, 'interesting' piping). They could have very easily increased their quoted rate (to unclog one sink) but everything was completed in the time frame they estimated so they stuck to the original price. Great honest and friendly service, highly recommend!

I was very happy with the service and work of Drainmasters. Tom responded quickly to my call and stayed until he could figure out what was wrong with my hot water heater. They were honest and very knowledgeable. Dwayne, who installed the new water heater was friendly and professional. I would highly recommend them to anyone!

Like many plumbing problems, this was an emergency and Drainmasters treated it as such. They arrived quickly and solved the problem in short order. They were very friendly and offered lots of good advice as to how to avoid future problems. Highly recommend

In a city the size of Calgary finding a reliable company to do a job is difficult. I certainly lucked out. After reading the reviews on Drainmasters early on a Saturday morning I contacted them to check a toilet. Despite the early morning call I was dealt with very professionally. Tom not only resolved the problem but didn't mind answering my many questions as he was working. Thank you, Tom. I would highly recommend Drainmasters Plumbing.

Garburator build-up clogged the kitchen sink to a point where it couldn't be flushed out without professional assistance. I called several service companies, but only Drainmasters could help out the same day, in fact within a few hours. The first plumber, Tom, showed up as promised and said he would be right up once he found parking, but unfortunately he left me hanging as he went to another job with better parking I suppose. Luckily, Tanya followed up quickly and coordinated another appointment. Dwayne was professional, efficient and knowledgable. He resolved the issue and provided some good maintenance tips to prevent future blockage. Overall, the service was great. To have same day service was a real benefit and I would definitely call again.

I was referred to Drainmasters by my regular plumbing company as it was January 2 and I was having some drain clogging / back-up issues. The plumber came out right away and was friendly and knowledgeable and took the time to explain how the system works and what to look for. Unfortunately he was unable to directly resolve the issue as we have a septic system and needed a vac truck, however he was able to refer me to some vac truck companies one of whom was able to come the same day. Since the initial visit the follow-up has been good and hopefully we're close to resolving the issue.

I had a client out in Strathmore that had a malfunctioning hot water tank. Unfortunately there was no one available out there to take the service call. Steve (the guy on the phone) was pleasant, polite and kept me appraised of everything during the process. I will definitely use Drain Masters again!