AtlasCare

Heating & Air Conditioning
2520 Bristol Cir Oakville ON L6H 5S1
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 7 timesBest of 2019winner 7 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for AtlasCare

Average customer rating:
9.6 10 (2026 reviews)

Sort by

Private User
Private User
Private User reviews Oakville, ON
10/10

Atlas is reliable

I have an annual plan so I do not know the cost of this particular service. Neil was prompt, efficient and friendly. I cut think of eight more words. -30-

Was this review helpful?
Company Response

Thank you so much for this great review of AtlasCare and our service technician, Neil. Having an HVAC and plumbing plan is definitely the right way to go. Seasonal tune-ups and a free service call plus a discounted price on parts.

CARL WENDORF in Mississauga
CARL WENDORF in Mississauga
14 reviews Mississauga, ON
10/10

ANNUAL TUNE UP ON FURNACE

As usual AtlasCare did an excellent job in completing my annual service on my furnace & HRV units. Technician Daniel advised me on condition of units asked if I had any concerns answered all my questions.
The area around the units was vacuumed & left spotless. This is why I have been a long term customer over numerous tears.

Was this review helpful?
Company Response

Hi Carl. Thank you for your continued loyalty to AtlasCare and our team. Your excellent review is greatly appreciated. Annual furnace tune-ups are crucial in keeping your equipment in peak performing condition thus operating at top efficiency. At AtlasCare, we ensure that every experience you have is always the best it can be.

AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Doug M from Toronto
Doug M from Toronto
9 reviews Toronto, ON
10/10

Annual Fall Maintenance Visit

Semi annual maintenance visit. As always these guys are prompt, professional and a pleasure to deal with. Particularly impressed by the email notification of arrival and ability to track service truck position and progress. You won’t find a better HVAC Team to deal with.

Was this review helpful?
Company Response

Thank you ever so much for the great review of our AtlasCare service technicians and your annual fall maintenance visit. It's important to us that every AtlasCare experience is the best.

flat10squirrel in Mississauga
flat10squirrel in Mississauga
8 reviews Mississauga, ON
10/10

excellent service

I had water coming from my furnace. Jerry called and told me he was on his way.
Apparently the water was condensing and my spout was plugged.
The spout for drainage was plugged and had to be flushed out. I didn't even know this was a maintenance matter.
Very informative, polite and professional.
Signed up for the AC maintenance program.
Pleased all around.

Was this review helpful?
Company Response

Thank you so much for your great review of AtlasCare and Jerry related to the excellent service you received on your furnace issue. Jerry is a valued member of the AtlasCare team and has completed the intensive training all our team members take part in. Welcome aboard the AtlasCare maintenance plan. It offers several great benefits for our members. Enjoy your day!
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Mike P. in Etobicoke
Mike P. in Etobicoke
6 reviews Oakville, ON
10/10

Purchase & install of new AC

Very satisfied with AtlasCare and the purchase & installation of a new AC. Fair price, prompt installation, all questions clearly and completely answered. I won't hesitate to recommend them in the future.

Was this review helpful?
Company Response

Hi Mike. Thank you for the great review of AtlasCare with regard to the purchase and installation of your new air conditioner. With this heat and humidity, being without working A/C is very difficult. Your home comfort is incredibly important in winter and summer, especially. Thank you for your recommendations as well.
AtlasCare
The Fastest Emergency Service in the GTA
https://atlascare.ca/
905-829-1296
416-626-1785

Vito
Vito
5 reviews Mississauga, ON
10/10

sewer drain clogged

called Atlascare about clogged sewer drain in basement. Made appt for the very next morning. Serviceperson arrived on time. Explained work to be done as well as costs involved. Great job , all completed.

Was this review helpful?
Company Response

Hi Vito. Thank you so much for the great review of AtlasCare and our Drains team. Having a clogged sewer drain in your basement is far from pleasant. In fact, it's very stressful. Our Drains Manager has great industry experience and knowledge and ensures the job is done right the first time. Thanks again for calling us in to fix it for you.

Dorothy Woods in Oakville
Dorothy Woods in Oakville
0 reviews Oakville, ON
10/10

Heating tuneup

Your technician, Daniel, was very attentive and helpful. He is a very good representative for Atlas Care. He advised me of the benefit of buying a new humidifier rather than just replacing the part that wasn't working.

Was this review helpful?
Company Response

Hi Dorothy. Thank you so much for choosing AtlasCare as your HVAC provider. Your loyalty is greatly appreciated. Daniel is a great service technician, extremely knowledgeable. We are very proud of him. Sometimes it does make more sense to replace rather than fix an item. There are several variables you need to think about in making the right decision for you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Atlas Furnace installation

Great job by furnace installation mike and duct cleaning guys Trevrl and RJ. The work was very professional. On time , efficient, friendly and very competent. Onlyplace to go for HVAV needs

Was this review helpful?
Company Response

Thank you for your 10 star review of AtlasCare's furnace installation and duct cleaning services. Mike, Trevel and RJ are highly trained experts in their field of choice. AtlasCare is committed to ensuring our customers always receive the best people to do the work in their home by making continual training part of our ongoing procedures. Thank you for referring to us as the only place to go for HVAC needs.

J. Campbell in Mississauga
J. Campbell in Mississauga
1 review Mississauga, ON
10/10

Furnace tune up

The entire process with Anthony was quick and efficient. He explained all my options for the repairs as well as replacement options. When he was finished, he also walked me through what he had done. He also contacted the office to schedule the next steps. Very friendly!

Was this review helpful?
Company Response

Thank you ever so much for your great review of both AtlasCare and our service technician, Anthony. he is very knowledgeable and experienced when it comes to furnace and air conditioning tune-ups and servicing any HVAC equipment. We really appreciate your business and your continued loyalty to AtlasCare. We're always here when you need us!

Krista in Markham
Krista in Markham
1 review Markham, ON
10/10

Regular service

Alex was on time, polite and went over entire furnace to make sure we were good to go for the winter. Emailed an itemized list of everything he checked and in good order as well as recommendations.

Was this review helpful?
Company Response

Hi Krista, thank you for the great review of AtlasCare and our service technician Alex. Having an annual inspection and tune up of your furnace (and air conditioner) is key to keeping your HVAC equipment in safe and optimum working order. Now you know your furnace is in perfect shape to deliver the highest possible efficiency and comfort for your home. Thank you for being a loyal AtlasCare customer.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AtlasCare

At AtlasCare, we treat our customers like family and respect your home as if it is our own.⁣

When you book an appointment:⁣

- We send you a photo of the technician who will be visiting your home. ⁣
- We let you know we’re on the way and show up on time. ⁣
- We lay down a red carpet and wear booties over our shoes to protect your floors. ⁣
- We clean up when we’re finished so you’d never know we were there.⁣

For over 85 years, families in the Greater Toronto Area have counted on AtlasCare to provide exceptional ⁣
heating, cooling and ventilation products, including furnace repair, air conditioner service, water heater ⁣
maintenance, smart thermostat installation and more.⁣

Our exceptional service and support team has received recognition from numerous consumer and industry ⁣
awards, including:⁣

- HomeStars Best of 2019 Award (Toronto) ⁣
- Top Choice Air Conditioning and Heating Company of 2019 in the Greater Toronto Area ⁣
- 2019 Consumer Choice for Air Conditioning and Heating Contractors in the Greater Toronto Area ⁣
- 2018 Mississauga People's Choice Award ⁣
- 2018 Lennox Partner of the Year Award (Toronto District)⁣

Call AtlasCare 24/7 for award-winning furnace, air conditioning or duct cleaning service in the Greater ⁣
Toronto Area.

CATEGORIES
Heating & Air Conditioning and Duct Cleaning
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans
BRANDS
York, AtlasCare, SpacePak, Fujitsu, LG, Weil-McLain, Triangle Tube, vanEE, General Aire, ecobee. We also service Amana, American Standard, Arcoaire, Armstrong, Bryant, Carrier, Coleman, DMO Industries, Evcon, Fedders, Friedrich, GE, Gibson, Goodman, Heil, Janitrol, Keeprite, Clare, Kenmore, Lennox, Luxaire, Maytag, Payne, Rheem, Ruud, Sanyo, Sears, SpacePak, Tempstar, Unico, Weatherking, and more!
WEBSITE
https://atlascare.ca/
YEAR ESTABLISHED
1932
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
ISO 9001-2008 certified, Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, Oakville Chamber of Commerce, Nexstar Network
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.