None of the taps in our home had running hot water. I called Atlas Care and Jeremy came over to rectify the situation ( same day service). He told me that the service would cost $500 plus tax.
Once he examined the water heater, he determined that it was the mixing valve that needed to be replaced. The part was to be ordered and he promptly came back to replace it. This job was supposed to be a relatively easy and quick job. Unfortunately the piece didn't fit (manufacture's problem)...the water heating tank was 15 years old.
Neverthless, Jeremy worked diligently and patiently to fix it. He ended up soldering the edges of the mixing valve to fit. He worked on this for a good three to four hours. He didn't leave until everything was done.
Jeremy is friendly, hard working, prompt and takes pride in his work. I would hightly recommend this company. They never changed the quoted price...I still paid the quoted $500 plus taxes.
A couple of days later we talked to Steve at Atlas Care and he came over on the same evening to adjust the water temperature for us. He was very friendly and helpful. We only needed a slight adjustment.
You have a great team Atlas Care!
- Approximate cost of services:
- Company Response
Sen, we appreciate your business, and we look forward to working with you again in the future!