AtlasCare

Heating & Air Conditioning
2520 Bristol Cir Oakville ON L6H 5S1
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95%

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Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 9 timesBest of 2021winner 9 times
Giving Back Award winner 2 timesGiving Back Awardwinner 2 times

Reviews for AtlasCare

Average customer rating:
9.6 10 (2220 reviews)

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Martin in
Martin in
9 reviews Toronto, ON
10/10

AC repair

AC broke during hottest day of yr. Called Atlas, they promised to have someone over next day. To our surprise, the same day they called back with an opening and the tech came right over. Problem fixed. Would use again

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Holly E
Holly E
0 reviews Burlington, ON
10/10

Exceptional Service across the board!

We needed to hire a duct cleaning service in an emergency and Atlascare really stepped up and blew our expectations out of the water! Nimo (service manager) listened to our needs and our concerns, then escalated our request to get us an appointment on short notice. Jonathan showed up with his team on time, immediately laid out floor mats throughout the house to keep the floors clean and got to work promptly. The job was done in less time than they estimated and my home was left neat and tidy and smelling amazing! We couldn't be happier with Atlascare and their employees. We will definitely recommend their duct cleaning service to all of our friends and neighbours.

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Private User
Private User
Private User reviews Milton, ON
10/10

Furnace and AC replacment

I had replaced my rental water heater by AtlasCare last year with satisfactory results so I decided to use them again when my AC needed replacement. I also decided to replace my furnace as it was also near its end of life and acting up.

The work was done professionally as was the interactions with sales and office staff. Quality equipment (Lennox) was installed with good parts and labor warranties.

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Private User
Private User
Private User reviews Toronto, ON
10/10

Duct cleaning

As usual, I was very pleased with Atlascare. They are very pleasant, thorough, and reliable. They are on time and are happy to answer any questions raised. I wouldn’t use any other company. The

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Bart from Oakville
Bart from Oakville
3 reviews Oakville, ON
10/10

New furnace installation

Our experience with AtlasCare has been outstanding. Starting from the estimate process, right down to the installation of the new furnace, they have been excellent. Our sales person gave us clear options about the different types of furnaces, and he made sure all our questions were addressed. The booking of the installation was easy to do and they were able to accommodate our schedule. The installation crew was on time, were extremely safe (Covid protocols) and did an amazing work. We highly recommend AtlasCare !

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John
John
2 reviews Toronto, ON
10/10

A/C repair

We have had Atlas Care service our HVAC for over 20 years, and install a new HVAC system in 2011. (We are on an annual maintenance contract which I recommend because when your HVAC breaks its a big issue)

Our A/C unit iced up at the start of the 2021 cooling season and Del talked us through steps to sort it out Saturday night and at our request inspected it Sunday Morning on Victoria Day weekend. He was very patient with our questions and clearly explained the possible causes and options.

We are hopeful the cause is a combination of dirty air filter and closed floor vents from winter which limits airflow in the ducts and can freeze up the evaporator inside the house. Spotted a closed damper and pointed it out to us.

Overall Del was extremely helpful in diagnosing and resolving given the long weekend timing. We are thawing out the system and hoping A/C returns to normal.

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Paul from Toronto
Paul from Toronto
2 reviews Oakville, ON
10/10

Awesome AC & Furnace techs

I decided to upgrade my ac & furnace to take advantage of rebates, promotion discounts and get ahead of the summer rush. I decided to call Atlas due to their positive word of mouth and Homestars reviews. They did not disappoint me. All my contacts were positive from the office staff to technicians. My sales rep Abdel was very thorough and professional but where they really excelled was their install crew. I was very happy with the crew of Jack, Darien and Jaggy. These three were awesome! They were friendly, hard working and answered my many questions with a smile. I will recommend Atlas moving forward in fact I told my neighbour about the service & deal I received and he decided to also upgrade his system with Atlas.

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Slavko in Burlington
Slavko in Burlington
0 reviews Laval,
10/10

Clogged sink drain

Patrick came to unclog a pipe in my kitchen. He assessed the situation and discussed my options. He was very clean and professional, was able to unclog the pipe and closed the pipes back to the way that they were. He also made some suggestions and made sure that nothing was leaking before he left.

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Bob H in Etobicoke
Bob H in Etobicoke
3 reviews Toronto, ON
10/10

Home Central Air Purchase and Installation

Great job installing and cleaning up. Shoe coverings were used to avoid tracking dirt into house and masks were worn at all times. This is my second purchase and install from AtlasCare and they are my go to for all home heating and cooling needs. I would highly recommend them.

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Leila in Toronto
Leila in Toronto
1 review Toronto, ON
10/10

Excellent service!

After having so many poor experiences with different trades, I decided to do my research thoroughly and landed on AtlasCare for our new furnace and air conditioner. I was not disappointed. They had a promotion and we decided to go with the higher end Lennox model. It was more than we originally planned to spend but still several thousand dollars less due to the promotion. Margaret was our sales person and she was professional, friendly and knowledgeable throughout. The two technicans that installed the furnace and air conditioner worked the entire day and left their respective areas clean and tidy. They were both very friendly and patiently answered all my questions. It was an absolute pleasure working with Atlascare and I would definitely recommend their services. I had to learn the hard way - you get what you pay for!

1 of 1 people found this review helpful.
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Company Response

Hi Leila. Thank you so much for the wonderful review of AtlasCare Heating, Cooling and Plumbing. It means so much to us that you had an exceptional experience with AtlasCare and our team. AtlasCare, always there when you need us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about AtlasCare

AtlasCare has been a family-run local business for 88 years with one goal: to always be there when you need us. As an essential service, we may be needed now more than ever. A breakdown or necessary replacement of your HVAC or plumbing system can be critical - especially as many of us are still confined to our homes. At AtlasCare we are dedicated to the health and safety of our team members, our customers and our community. That's why we're taking extensive precautions before we enter your home bu disinfecting trucks and tools, washing hands, wearing proper protection equipment, and disinfecting anything we touch. Most of the work we do does not require any interaction with customers - approvals and payments are contactless.

When you book an appointment:⁣

- We send you a photo of the technician who will be visiting your home. ⁣
- We let you know we’re on the way and show up on time. ⁣
- We lay down a red carpet and wear booties over our shoes to protect your floors. ⁣
- We clean up when we’re finished so you’d never know we were there.⁣

Since 1932, families in the Greater Toronto Area have counted on AtlasCare to provide exceptional ⁣
heating, cooling and ventilation products, including furnace repair, air conditioner service, water heater ⁣
maintenance, smart thermostat installation, plumbing, drain clearing and more.⁣

Our exceptional service and support team has received recognition from numerous consumer and industry ⁣
awards, including:⁣

- HomeStars Best of 2020 Award (GTA) ⁣
- Top Choice Air Conditioning and Heating Company of 2020 in the Greater Toronto Area ⁣
- 2020 Consumer Choice Award for Air Conditioning and Heating Contractors in the Greater Toronto Area ⁣
- 2019 Mississauga and Brampton's Readers' Choice Award ⁣
- 2019 Lennox Partner of the Year Award (Toronto District)⁣

Call AtlasCare 24/7 for award-winning furnace, air conditioning, plumbing or duct cleaning service in the Greater ⁣Toronto Area.

CATEGORIES
Heating & Air Conditioning and Plumbing
PRODUCTS
Furnaces, Heat and Energy Recovery Ventilators, Air Conditioners, Humidifiers, Air Purifiers, Air Filters, Boilers, Water Heaters, Smart Thermostats, Plumbing Pipes, Toilets, Faucets, Reverse Osmosis Systems, Drain Pipes
SERVICES
Furnace Installation; Furnace Replacement; Furnace Inspection; Furnace Maintenance; Furnace Tune-Ups; Furnace Cleaning; Air Conditioner Installation, Air Conditioning Maintenance; AC Inspection, AC Repair; Mini-Split System Repair; AC Tune-Up; AC Cleaning; Duct Cleaning; Dryer Vent Cleaning; Boiler Installation; Boiler Maintenance; Boiler Repair; Water Heater Installation; Water Heater Repair; Custom HVAC Solutions; Home Comfort Protection and Maintenance Plans; Plumbing Solutions and Emergency Service, Sump Pumps, Toilet, Sink and Faucet Repair and Replacement, Drain Clearing, Waterproofing, Water Purification, Clog Clearing, and more!
BRANDS
York, AtlasCare, SpacePak, Fujitsu, LG, Weil-McLain, Triangle Tube, vanEE, General Aire, ecobee. We also service Amana, American Standard, Arcoaire, Armstrong, Bryant, Carrier, Coleman, DMO Industries, Evcon, Fedders, Friedrich, GE, Gibson, Goodman, Heil, Janitrol, Keeprite, Clare, Kenmore, Lennox, Luxaire, Maytag, Payne, Rheem, Ruud, Sanyo, Sears, SpacePak, Tempstar, Unico, Weatherking, Moen, American Standard, Liberty Plus, and more!
WEBSITE
https://atlascare.ca/
YEAR ESTABLISHED
1932
NUMBER OF EMPLOYEES
80
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking (Guaranteed Comfort Protection Plans)
LICENSES
Technical Standards and Safety Authority (TSSA), Certificate Number #R00282
MEMBERSHIPS
HRAI, ASHRAE, HIP, CAFE, CFIB, Oakville Chamber of Commerce, Nexstar Network, Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Most equipment installed by AtlasCare is guaranteed for between 5 to 10 years
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.