Drainmasters Plumbing Services

Plumbing
Bay #8, 4451 - 64 Avenue SE, Calgary, AB AB T3G4J8
Write a Review
Write a Review
HomeStars
Plumbing
Drainmasters Plumbing Services
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

83%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Drainmasters Plumbing Services

Average customer rating:
9.7 10 (46 reviews)

Sort by

Chris in Quesnel
Chris in Quesnel
1 review Calgary, AB
10/10

Backed-up Bathtub at 10pm... on a SUNDAY!

I came back home from a dinner out with my family to find that my bathtub had backed-up while I was gone and was about 1/4 full of dirty water. After my initial freakout and ill-fated attempts to clear the clog myself using a snake and good ol' drano, I decided it was time to get the pros to do their thing.

This was the first time that I'd used Drainmasters and they did not disappoint. Not only are they open 24/7, but they were extremely polite and had a guy at my doorstep in under an hour at a moments notice. These guys have great review scores on Google, and it's clear that they've earned them.

My drainmaster, Johnny, was a great guy; fast, efficient, explained what he was doing, and very confident that he could help (which took a lot of strain off my mind). He had finished up and was cleaning up after himself in no time at all and then on his way.

Overall I'm very impressed with the quality of Drainmasters and I would definitely recommend them for anyone in a plumbing jam.

Was this review helpful?
Private User
Private User
Private User reviews Calgary, AB
10/10

Plumbing

Had a clogged drain, bathroom sink. Called Drainmasters who were here within 2 hours. Dwayne was friendly, knowledgeable, explained everything he was doing, gave advice to avoid the same problem in the future, and even gave me a quote and advice on a future job I need done (installation of a new hot water tank). I would recommend Drainmasters.

Was this review helpful?
Connors in Sylvan Lake
Connors in Sylvan Lake
1 review Division No. 8, AB
10/10

Toilet replacements

We used Drainmasters on 2 different occasions. Once for an emergency. Dwayne was able to come the next day to replace our toilet. We decided to update another toilet a couple of months later. Dwayne again came out to see us (same day!) and had everything replaced in short order. Drainmasters are great to deal with and we would recommend them to anyone.
Thanks guys! We'll be calling again in the future to update our last older toilet.

Was this review helpful?
paparoach  in Calgary
paparoach in Calgary
1 review Calgary, AB
10/10

service

A pill bottle was inadvertently dropped into one of our toilets and flushed, blocking further flushing. Called Drainmasters and a service technician (Steve) was on-site in a few hours and had the problem fixed in under an hour and this required removal of the entire bowl. I would definitely use them again and would also recommend this company to anyone needing plumbing services.

Was this review helpful?
Private User
Private User
Private User reviews Cochrane, AB
10/10

Hot water tank

Hot water tank broke down.Called Drainmasters and spoke to a very polite and warm lady by the name of Tanya.A repair man named Gary Connelly showed up within 2 hours and had the tank up and running in 15 mins.Execellent service considering i live in Cochrane.We have a heated floor which could freeze if the tank isn't working for long.Thank you to Drainmasters and Gary Connelly and Tanya for saving the day!

Was this review helpful?
8/10

Plumbing

The workmanship was great, Dwayne was the plumber - dissappointed about the cost. I would have preferred knowing the 1.5 hr minimum at 110/hr, +GST, and + a truck charge. These I found out when the bill was written and after giving a coupon for $25. No complaints about the plumber just disappointed about the billing- hopefully they will honor waiving the $20 truck charge. Lets see.

Was this review helpful?
Ronmongo from Calgary
Ronmongo from Calgary
1 review Strathmore, AB
10/10

Clogged main sewer drain

We were in desperate need. Contacted the after hours call centre. Recieved a call back immediately. Steve was out as quickly as he could be from Calgary to strathmore. Accessed the problem, found the blockage and cleared it. This was 11 pm on a Friday night. They were clear on ot and travel and exceeded all of our needs and expectations. Hats off Drainmasters and Steve, their tech. The other guys, Roto-rooter would not even send a tech out to strathmore, even tho they advertised strathmore as a town they service......

Was this review helpful?
nataly from Calgary
nataly from Calgary
1 review Calgary, AB
10/10

Drain plugged

My kitchen and bathroom sinks didn't drain water. Call to drain masters was very pleasant, the lady found me late afternoon time fast.
Then Steve came, what a wonderful young man! He thoroughly augured kitchen sink 40or more ft. Then worked on bathroom, wile explaining all the details to me. So fast and efficient, clean and polite! I will recumbent to everyone.

Was this review helpful?
Angela Turner from Calgary
Angela Turner from Calgary
1 review Calgary, AB
10/10

Clogged Drain

I was very satisfied with how quickly I received service, Dwayne was so pleasant to deal with. Everything was explained to me and I would not hesitate to recommend Drainmasters.

Was this review helpful?
leslie from Calgary
leslie from Calgary
1 review Calgary, AB
10/10

clogged sewer

Dwayne from Drain Masters was very prompt and friendly. He definitely knew his job and did it efficiently.
We would be more then happy to recommend Drain Masters Plumbing.

Thankyou
Leslie

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainmasters Plumbing Services

Drainmasters Plumbing is a leading plumbing company in Calgary, AB. 24 Hour Emergency Service provided at competitive price with customer satisfaction guaranteed. Our services include residential and commercial plumbing, hot water tank installation and repair, furnace installation and repair, toilet repair, drain cleaning, grease trap cleaning and sump pit cleaning. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Plumbing pros in Calgary?