Reliance The Furnace Company Edmonton

Heating & Air Conditioning
Edmonton AB T5A 0P7
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Heating & Air Conditioning
Reliance The Furnace Company Edmonton
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Reviews for Reliance The Furnace Company Edmonton

Average customer rating:
8.8 10 (590 reviews)

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Rae M
Rae M
0 reviews Edmonton, AB
10/10

No worries for heat again.

Our old furnace was over 40 yeas old. It was time. I had heard Reliance was good so I called them. I was very happy I did. They replaced the furnace, hot water tank and put in an A/C unit. All within 4-5 hours. They arrived on time, observed covid-19 protocols at all times. Any mess they made they cleaned up. Before I start the A/c in the summer I am to call them, they will come out start it up and ensure it is working properly. They gave me a walk through after explaining everything they had put in. They were a good team and I would recommend them to anyone. Thanks guys you mad my day.

Approximate cost of services:
$11,000.00
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Company Response

Hello, thank you for your positive review! – Summer

Private User
Private User
Private User reviews Drayton Valley, AB
10/10

Furnace, nest, AC

Adam, Gabe, Ian and Luigi came out today and did an excellent job installing a new furnace, AC and Google Nest into my home. I'm relieved to have peace of mind that my home is now more safe with those upgrades. They cleaned their work areas and it was like they were never here! They were all polite and available to answer my questions. I highly reccomend their services.

Approximate cost of services:
$100.00
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Company Response

Hello, thank you for your great review! – Summer

Romina
Romina
1 review Edmonton, AB
10/10

Tankless water heater installation

Jason and Anoop came to install a tankless water heater on my home. They came at the time they said. The installation was quick and clean. I was very impressed with their work. I am very happy with my new water heater. I will definitely use Reliance again for my next furnace and air condition purchase.
Every person involved in the process of purchasing this new tankless water heater were great. Reliance furnace has earned a new loyal customer.

Approximate cost of services:
$42.00
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Joanne
Joanne
1 review Edmonton, AB
10/10

Furnace installation

Knowing a new furnace was going to be needed soon in our home, I contacted Amy at Reliance who came to our house to assess our needs. She is knowledgeable, thorough and personable. It was not suggested that we purchase more than we needed and the options were clearly explained. Dave form Edmonton Reliance and coworker completed the installation. Although there were some indiosyncracies in our older home, Dave did a great job solving the issues at no extra charge to us taking more time than anticipated but getting the job done well and with good humour.

Approximate cost of services:
$55,000.00
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Company Response

Thank you for your excellent review Joanne and for taking the time to share your experience. We appreciate your support. - Gemma

Donna in Toronto
Donna in Toronto
0 reviews Edmonton, AB
10/10

had my A/C looked at wasnt working properly

I phoned Reliance as my A/C wasnt working proper, was able to get a service call for the next day. my appt was between 7 - 11 and the service guy was here between the times, very friendly gentleman(cant remember his name or read his name on worksheet), he was able to locate the issue, didnt have the proper part and said he would have to go get the proper one, i explained i had to leave within the next 2 hrs, he said he would go get the part and be right back, which he did, he also explained things to me that i didnt know. he also said i needed a different furnace filter and explained why, i went and got one, which he changed out for me. i felt very comfortable with him and appreciated his help and honesty

Approximate cost of services:
$200.00
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Company Response

Thank you for this amazing review Donna. We are grateful for your support! - Gemma

Stadan in Lloydminster
Stadan in Lloydminster
1 review Sherwood Park, AB
10/10

Fantastic Service

We had a new furnace and ac installed. The whole process went completely smooth. Got quote with Brandon on Friday, install on Monday by Gabe, Luigi & Somesh. They were courteous, very neat and tidy, thorough and professional. A+ service. Would definitely recommend!

Approximate cost of services:
$8,000.00
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Company Response

Hi Stadan, thank you for your terrific review and recommendation. We truly appreciate your support. - Gemma

Private User
Private User
Private User reviews Calgary, AB
0/10

DON'T LET THEM LEAVE UNTIL THEY HAVE COMPLETED EVERYTING YOU WILL NEVER SEE THEM AGAIN

Replaced with rental furnace 3 days without heat. 2 days to finish work. After 10 missed appointments and a month later still not back to finish. 9-10 appts missed with no call. On the rare occasion someone shows up they don't have the parts.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your feedback. I am sorry to hear about your experience, please email me at gwillson@reliancecomfort.com - Gemma

sharon in Lethbridge
sharon in Lethbridge
0 reviews Edmonton, AB
10/10

Furnace

Furnace quit on a Sunday, had Joel come that evening. Had a job done with quick and excellent results, the technician explained what info we needed in the work. Also, a lot of good informative in further needs for a new furnace in the future. Very ?? nice gentleman. We will definitely use Reliance in the future.
Thank you
Ken and Sharon

Approximate cost of services:
$104.00
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Company Response

Thank you for this amazing review,Sharon. We are grateful for your loyalty! - Gemma

Ken P  in
Ken P in
0 reviews Sherwood Park, AB
10/10

Furnace and hot water tank

I was very happy with the complete service from sales representative to the technicians that came to my house.
My furnace went out last Friday booked an appointment sales representative was there Saturday morning gave me all my options no pressure form Cory on what to do. Made the deal and my service technicians showed up Sunday early am and in a few hours was back up and running.
Would like to say thanks to the tech that showed up really nice and knowledgeable guys answered all my questions. Guys they way you deal with your customers is amazing
Thanks
Ken

Approximate cost of services:
$7,000.00
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Company Response

Thank you for your excellent review and for taking the time to share your experience. We appreciate your support Ken! - Gemma

Tom S in Toronto
Tom S in Toronto
0 reviews Toronto, ON
10/10

Furnace inspection, repair and maintenance

The service technician was friendly and very efficient. He went out of his way to ensure that the job was done correctly. Most of all we appreciated his honesty in explaining what needed to be done. We will definitely use Reliance in the future.

Approximate cost of services:
$300.00
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Company Response

Thank you for your excellent review and for taking the time to share your experience. We appreciate your support. - Gemma

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance The Furnace Company Edmonton

At Reliance The Furnace Company, the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are so well known for and want you to know that we are here for you when you need us.

To help with prevention, we are taking the following precautionary measures to protect our Customers.

Our Team Members have been equipped with an ample supply of:

* Hand sanitizers
* Disinfectant wipes
* Masks
* Single-use gloves
* Boot covers

We know that this is a difficult time for all and we want you to know that we will be there for you and are taking all the necessary precautions to keep you and your family comfortable and safe.

Reliance™ - The Furnace Company has been delivering high quality home comfort products and services to the Edmonton market for over 10 years. We were the first Lennox Premier Dealer in Edmonton and are the only Capital Region based dealer to have won the prestigious Dave Lennox Award, as one of the Top 25 Dealers in North America out of over 6500 dealers. Now part of the Reliance™ national network, we bring over 40 years of experience with a full service of heating and cooling solutions, ranging from sales and service, financing to rental options. This means you can trust that Reliance™ - The Furnace Company will be here for the long haul and continue to offer you the same exceptional service our customers have come to expect.
When you choose Reliance™- The Furnace Company, you’re choosing one of the largest HVAC providers in Canada, with over 1.2 million customers and growing. You can expect your call to be answered 24 hours a day, 7 days a week, 365 days a year and one of the largest networks of licensed technicians in Canada.
After all, we believe you are buying much more than home comfort equipment, you’re buying a relationship. As you can see, it really is all about you! Your satisfaction is our top priority.

Some services that we offer are, Furnaces, Air-Conditioners and Water Heaters

Our Mission:
We provide our customers peace of mind. We take the risk out of products and services that are essential to their lives and businesses. We make it easy.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Solar Panels, Solar Water Heating, Water Filtration & Purification, and Plumbing
PRODUCTS
Furnaces, Air-Conditioners and Water Heaters
BRANDS
Lennox, RHEEM, Enviro-Sense
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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