Reliance The Furnace Company Edmonton

I phoned Reliance as my A/C wasnt working proper, was able to get a service call for the next day. my appt was between 7 - 11 and the service guy was here between the times, very friendly gentleman(cant remember his name or read his name on worksheet), he was able to locate the issue, didnt have the proper part and said he would have to go get the proper one, i explained i had to leave within the next 2 hrs, he said he would go get the part and be right back, which he did, he also explained things to me that i didnt know. he also said i needed a different furnace filter and explained why, i went and got one, which he changed out for me. i felt very comfortable with him and appreciated his help and honesty