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HomeStars
Fireplaces
Gas Fireplace Services & Repairs
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97%

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Reviews by rating (past 12 months)

Reviews for Gas Fireplace Services & Repairs

Average customer rating:
9.9 10 (440 reviews)

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BlueJ
BlueJ
3 reviews Toronto, ON
10/10

Pilot light would not stay on

My fireplace had not been cleaned in a long time, and when I tried to start it this year, I had a lot trouble, and every time I got it going, the pilot light died within a half hour. I did much research and found that I likely had to replace my thermocouple. I chose this company because of the high reviews, the best price, and he was available with little notice. He even works weekends!
When he came, he was very friendly yet professional. I felt safe alone with him in the home, and he let me watch what he was doing. He speaks English and French very fluently, as do I, so we had fun chatting in both languages while he worked.
When I told him knowingly that I likely needed a thermocouple, he was very honest and said that he would first try a thorough cleaning. He did not just vacuum -- He took every little thing apart and cleaned each piece individually and thoroughly with wire brushes on the outside and special cleaning devices that he pulled through the inside passages of the pilot light mechanism.
He put it all back together and I could see right away that my pilot light was strong and bright! It was not the thermocouple at all! He could have easily charged me hundreds extra for a part replacement, but he was honest and very skilled and he did only what was needed… and charged me a very reasonable price!

Imran has earned my respect and I would recommend Gas Fireplace Services to anyone!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hi Jen,
Thank you for your kind review and your appreciation of my work. I will do my best to assist my customers whenever they need me, so do not hesitate to give me a call at any time, 24/7. God bless you and your family, and have a safe winter!

corey in Thornhill
corey in Thornhill
4 reviews Thornhill, ON
10/10

Fireplace repair

After reviewing the reviews of Homestars I contacted Imran to fix my gas fireplace that had stopped working. Imran showed up on time for the appointment and was able to diagnose the problem and repair it on the spot. In addition Imran cleaned and serviced the fireplace and it looks and works like new. I would definitely use Imran again,

Approximate cost of services:
$0.00
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Company Response

Hi Corey, Thanks for choosing me for your gas fireplace needs and for contributing a review of your own; greatly appreciated. Call me any time.

Mark
Mark
2 reviews Toronto, ON
10/10

Fireplace repair

Our fireplace fan wasn't working and the heat had caused the marble all around it to crack. Imran was easily able to diagnose that it had never been installed correctly and there was actually nothing WRONG with the fan once he moved a sensor. He saved us time and $. Amazing cst service.

Approximate cost of services:
$300.00
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Robin L from Toronto
Robin L from Toronto
2 reviews Toronto, ON
10/10

Fireplace service

Imran responded very promptly to my call, showed up exactly when he said he would and delivered great service. He explained everything to me and was VERY thorough. My two 12 year old fireplaces look brand new and have never worked better. Very happy customer.

Approximate cost of services:
$700.00
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Wolf in North york
Wolf in North york
4 reviews North York, ON
10/10

Fireplace repair

First off.... a trades person who does a follow up call! How rare is that?
Called Imran a few months ago in the fall to fix our 2005 Vermont gas stove. The pilot light had gone out, and even when we could get it going it didn't stay lit.

He arrived on time, cleaned it out and it seemed fixed. He did warn us that one of the (multiple) sensors was weak.

A week later... it stopped working again. Another call and visit, this time he thought it would be the sensor, so he bought that and brought it along (warned us that this call would be close to $500).

Turns out it was just the on/off switch that was faulty. He could just as easily have said it was the sensor and we would have been none the wiser.

Fireplace is working to this day.

Trustworthy and knows his stuff. Highly recommended.

Approximate cost of services:
$300.00
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Dallas Parsons from Toronto
Dallas Parsons from Toronto
3 reviews Toronto, ON
10/10

gas fire place service

Imran was very responsive when we contacted him. He was available in a timely manner, he arrived on time and he was very professional. He quickly determined the problem, gave us options for fixing the problem, and promptly, efficiently serviced our fireplace. He was extremely knowledgeable and confident in his skills. We will have Imran back if needed in the future and highly recommend him for your gas fireplace needs.

Approximate cost of services:
$130.00
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Janet from Toronto
Janet from Toronto
16 reviews Etobicoke, ON
10/10

Cleaning, repair sensor

Imran has helped us a couple of times now. I trust his knowledge and he is very honest. If a part may not need replacing, he will find a way to keep it going. Thank you, Imran!

Approximate cost of services:
$150.00
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Michelle from Old Toronto
Michelle from Old Toronto
3 reviews Old Toronto, ON
10/10

Gas Fireplace Service

Imran came to our home to fix our gas fireplace. He did a great job, making sure that it was working and going above and beyond to make it look great as well. On top of it, he explained it all to me and was very friendly and professional. I would highly recommend him to anyone needing help with their gas fireplace!

Approximate cost of services:
$0.00
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Tony
Tony
4 reviews Oakville, ON
10/10

Gas Fireplace cleaning & repair

I called Gas Fireplace Services & Repairs after reading all the online reviews. I am a technician as well and watching how meticulous Imran works I was very pleased, since that is how I provide service to my customers. He quickly saw that the fireplace had never been serviced and explained what he was going to do. He Cleaned the entire thing top to bottom and fixed the problem of the pilot not staying on. Fantastic service and very personable.

Approximate cost of services:
$500.00
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T from Oakville
T from Oakville
2 reviews Oakville, ON
10/10

Gas Fireplace Repair

Called after reading reviews on HomeStars and the reviews are very accurate. Imran is very pleasant and provides quality work at a fair price. When Imran left my home my fireplace was clean, in working order and my basement was warm. I emailed Imran but he does suggest to call him for quicker service.

Approximate cost of services:
$0.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Gas Fireplace Services & Repairs

Gas Fireplace Services & Repairs provides professional and quality services, great products and amazing prices! Look no further for the best gas fireplace services, repairs, installations and sales. Our goal is customer satisfaction; meeting or exceeding customer expectations.
Hire a TSSA licensed technician with over 25 years experience in the fireplace and natural gas industries.

Some services we provide are: cleaning, restoring, repairing and servicing Natural Gas and Propane Fireplaces. We also do gas line installations for BBQs and Cooking Ranges.

CATEGORIES
Fireplaces
PRODUCTS
FIREPLACES, REMOTE CONTROLS, WALL THERMOSTATS, LOG SETS, BLOWERS OR FANS.
SERVICES
INSTALLATION, MAINTENANCE ,SERVICE AND REPAIRS OF ALL MAKE OF GAS FIREPLACES WITH STANDING PILOT. ACCORDING TO THE CSA AND TSSA, A GAS FIREPLACE SHOULD BE MAINTAINED AND SERVICED ONCE A YEAR TO AVOID ACCIDENTS FROM HAPPENING SUCH AS DELAYED IGNITION, GAS LEAKS AND MALFUNCTIONING OF THE FIREPLACE
BRANDS
MAJESTIC, REGENCY, NAPOLEON, HUNTER, LENNOX, KINGSMAN, ENVIRO, VERMONT CASTING, REAL FYRE LOG SET, HEATILATOR,HEAT GLO,VALOR,WOODBRIDGE, FX, ,MONTIGO,INSTAFLAME, SILKIRK, SECURITY CHIMNEY ETC...
STYLES
B- VENT AND DIRECT VENT. DEAR CUSTOMER WHEN YOU GO SHOPPING FOR A GAS FIREPLACE, PLEASE DO NOT BUY ELECTRONIC IGNITION, ALTHOUGH IT MAY SOUND GOOD, IT IS FAR FROM IT. NO MATTER THE BRAND OR STYLE, YOU WILL HAVE PROBLEM WITHIN THE FIRST OR SECOND YEAR. MANY CUSTOMERS HAVE ALREADY CALLED ME REGARDING THESE ISSUES, FIREPLACE DOESN'T WORK, PILOT WONT LIGHT , NO SPARK, BURNER IS NOT COMING ON ETC,ETC.
SPECIALITIES
Cleaning, restoring, repairing and servicing Natural Gas and Propane Fireplaces. Gas line installations for BBQs and Cooking Ranges.
PAYMENT METHOD
Cash or Cheque
LICENSES
TECH. STD SAFETY AUTHORITY
LIABILITY INSURANCE
Yes
DIPLOMAS
C.A .P, GAS FITTER 2 , WHMIS
WARRANTY TERMS
If parts are replaced, we are the only company to provide 6 months parts and labour as warranty.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.