Toronto Comfort Zone

Fireplaces
18 Lola Rd Toronto ON M5P 1E4
Write a Review
Write a Review
Website
HomeStars
Fireplaces
Toronto Comfort Zone
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (146 reviews)

Sort by

jc.martin456
jc.martin456
0 reviews Toronto, ON
10/10

Gas fireplace

They transformed an old wood fireplace into a cosy gas fireplace.
They did a great job

Was this review helpful?
Company Response

Thanks Janice for your review, I am glad that we have added another happy client to our customers. Sincerely.

Dave &.
Dave &.
1 review Toronto, ON
10/10

Installation of a gas log fireplace

Sonny was knowledgeable and very prompt . His installers did an excellent job and were helpful and friendly. We are very satisfied with the product and the service we received.

Was this review helpful?
Company Response

I appreciate your trust in us Dave, my team and myself are very happy that you like the fireplace and the whole job. Sincerely.

Tena
Tena
2 reviews Toronto, ON
8/10

Gas fireplace

Two weeks before Christmas, we were told our old fireplace was not worth repairing. With knowledgeable advice and fair pricing, by Christmas, we were sipping eggnog and admiring our new gas fireplace. Service was quick, clean and very efficient. Kudo.

Was this review helpful?
Company Response

It is our pleasure that we have added another happy customer to our collection Tena, we at Toronto Comfort Zone are very happy that we have met your expectations. Sincerely.

Wes R.
Wes R.
0 reviews Toronto, ON
8/10

Install electric fireplace

I replace my old electric fireplace which is enclosed in a carved stone wall. It was about 15 years old and had broken down. Rather than repair I decided it was time for a new Dimplex unit. The new unit is connected to 220v and with a fan can through off a lot of heat quickly. It operates very quietly which was not the case for the old one. The fact flame and wood ambers glow brightly and look real. The installers did a good job with covering the gap between the fireplace and stone edge with matching black trim. The installers, included an electrical and did the job in less than 2 hrs.

Was this review helpful?
Company Response

Thanks Wes for taking the time and writing the review for us, we are very happy that you like the fireplace and the job we did. Sincerely.

Sarah from Toronto
Sarah from Toronto
5 reviews Toronto, ON
10/10

Fireplace and surround installation

From start to completion of the fireplace and surround installation, we could not have been happier. Sonny’s entire team were professional, prompt, respectful of our home, tidy and clean. The fireplace Sonny suggested based on what we had wanted is excellent and has transformed our living space into a cozy and wonderful room. Hussein the cast stone/surround Master and artist created an unbelievable backdrop for the new fireplace. I had made suggestions based on what we wanted and he made further Design recommendations based on the configuration of our space.
We are absolutely delighted with our beautiful fireplace and living area, I would be happy to recommend Toronto Comfort Zone.

Was this review helpful?
Company Response

Thanks Sarah for your review, the fireplace and the feature wall are one of the nicest projects we have done and I am very proud that we could do it as per your wishes.

lauriemadonia
lauriemadonia
1 review Toronto, ON
10/10

White shaker style wood fireplace mantle.

Attention to details and excellent customer service. He sent drafts of the design and updated the drafts to reflect our design choices and details. Sonny rushed the order and arranged to have it delivered quickly so we could have it before Christmas. He communicated promptly with replies to our emails.
Overall it was a great experience from start to finish with Comfortzone.
Many thanks,
Laurie and Dan Madonia
Toronto ON

Was this review helpful?
Company Response

I really appreciate your trust, your business and your review Laurie and Dan, it was my pleasure working with your family. Have a wonderful time.

EA C.
EA C.
0 reviews Toronto, ON
9/10

gas fireplace purchase and installation

Sonny was very good about answering my many questions patiently. He always got back to me when I contacted him. Full marks on responsiveness. The two installers arrived on time and were both competent and very pleasant.

Was this review helpful?
Company Response

Thanks Ann for your trust in us as your fireplace supplier in Toronto and more thanks for writing a review for us. Enjoy the fireplace for years ahead. Sincerely.

marcia
marcia
1 review Toronto, ON
10/10

Electric Fireplace installation

Toronto Comfort Zone was a phenomenal place to purchase our fireplace. The customer service, attention to detail, and wide selection of models made the shopping experience delightful. I highly recommend this company.

Was this review helpful?
Company Response

That was our pleasure working with you and I am happy that we could find a solution for your fireplace by working together, a solution that you like. Regards

Rob S.
Rob S.
0 reviews Toronto, ON
10/10

Fireplace insert

Sonny was great! He came into our house and told us exactly what it would cost to replace our fire insert, or the entire mantle, or even just a quick fix if we wanted. After deciding on the insert replacement we had an appointment booked for about 2 weeks after. The gentleman that came in was thorough and told us what he was doing the whole time. Because not all inserts fit properly into a pre-made mantle, we talked about the best way to make the surrounding border look good. Great service! Highly recommended.

Was this review helpful?
Company Response

Thanks Rob for your detailed review, I appreciate your trust in Toronto Comfort Zone as your fireplace supplier and hope you enjoy your fireplace in coming years. Sincerely.

Heather
Heather
1 review Toronto, ON
10/10

Gas Fireplace

From start to finish the experience was seamless. I called for a quote and within days Sonny came to measure and provide a quote. Sonny found the exact fireplace I wanted despite the small opening in my existing fireplace. The installation team was professional, neat and completed their work on time. I highly recommend Toronto Comfort zone.

Was this review helpful?
Company Response

Thanks Heather for your nice review, it was our pleasure working with you. You're only a phone call away, if there is any fireplace needs. Sincerely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
YEAR ESTABLISHED
0
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.