Sonny was knowledgeable and very prompt . His installers did an excellent job and were helpful and friendly. We are very satisfied with the product and the service we received.
I appreciate your trust in us Dave, my team and myself are very happy that you like the fireplace and the whole job. Sincerely.
Two weeks before Christmas, we were told our old fireplace was not worth repairing. With knowledgeable advice and fair pricing, by Christmas, we were sipping eggnog and admiring our new gas fireplace. Service was quick, clean and very efficient. Kudo.
It is our pleasure that we have added another happy customer to our collection Tena, we at Toronto Comfort Zone are very happy that we have met your expectations. Sincerely.
I replace my old electric fireplace which is enclosed in a carved stone wall. It was about 15 years old and had broken down. Rather than repair I decided it was time for a new Dimplex unit. The new unit is connected to 220v and with a fan can through off a lot of heat quickly. It operates very quietly which was not the case for the old one. The fact flame and wood ambers glow brightly and look real. The installers did a good job with covering the gap between the fireplace and stone edge with matching black trim. The installers, included an electrical and did the job in less than 2 hrs.
Thanks Wes for taking the time and writing the review for us, we are very happy that you like the fireplace and the job we did. Sincerely.
From start to completion of the fireplace and surround installation, we could not have been happier. Sonny’s entire team were professional, prompt, respectful of our home, tidy and clean. The fireplace Sonny suggested based on what we had wanted is excellent and has transformed our living space into a cozy and wonderful room. Hussein the cast stone/surround Master and artist created an unbelievable backdrop for the new fireplace. I had made suggestions based on what we wanted and he made further Design recommendations based on the configuration of our space.
We are absolutely delighted with our beautiful fireplace and living area, I would be happy to recommend Toronto Comfort Zone.
Thanks Sarah for your review, the fireplace and the feature wall are one of the nicest projects we have done and I am very proud that we could do it as per your wishes.
Attention to details and excellent customer service. He sent drafts of the design and updated the drafts to reflect our design choices and details. Sonny rushed the order and arranged to have it delivered quickly so we could have it before Christmas. He communicated promptly with replies to our emails.
Overall it was a great experience from start to finish with Comfortzone.
Laurie and Dan Madonia
I really appreciate your trust, your business and your review Laurie and Dan, it was my pleasure working with your family. Have a wonderful time.
Sonny was very good about answering my many questions patiently. He always got back to me when I contacted him. Full marks on responsiveness. The two installers arrived on time and were both competent and very pleasant.
Thanks Ann for your trust in us as your fireplace supplier in Toronto and more thanks for writing a review for us. Enjoy the fireplace for years ahead. Sincerely.
Toronto Comfort Zone was a phenomenal place to purchase our fireplace. The customer service, attention to detail, and wide selection of models made the shopping experience delightful. I highly recommend this company.
That was our pleasure working with you and I am happy that we could find a solution for your fireplace by working together, a solution that you like. Regards
Sonny was great! He came into our house and told us exactly what it would cost to replace our fire insert, or the entire mantle, or even just a quick fix if we wanted. After deciding on the insert replacement we had an appointment booked for about 2 weeks after. The gentleman that came in was thorough and told us what he was doing the whole time. Because not all inserts fit properly into a pre-made mantle, we talked about the best way to make the surrounding border look good. Great service! Highly recommended.
Thanks Rob for your detailed review, I appreciate your trust in Toronto Comfort Zone as your fireplace supplier and hope you enjoy your fireplace in coming years. Sincerely.
From start to finish the experience was seamless. I called for a quote and within days Sonny came to measure and provide a quote. Sonny found the exact fireplace I wanted despite the small opening in my existing fireplace. The installation team was professional, neat and completed their work on time. I highly recommend Toronto Comfort zone.
Thanks Heather for your nice review, it was our pleasure working with you. You're only a phone call away, if there is any fireplace needs. Sincerely.
Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.