Toronto Comfort Zone

Fireplaces
18 Lola Rd Toronto ON M5P 1E4
Write a Review
Write a Review

HomeStars
Fireplaces
Toronto Comfort Zone
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (218 reviews)

Sort by

Ron in Toronto
Ron in Toronto
1 review Toronto, ON
10/10

Amazing service, Fair pricing

We had an amazing experience with Sonny, including timely and clear communication, fair pricing, and great install experience. I would recommend them to anyone looking for a fireplace

Approximate cost of services:
$6,000.00
Was this review helpful?
Vanessa on Ping
Vanessa on Ping
4 reviews Toronto, ON
10/10

fireplaces replace & repair

Highly recommend,Sonny and their team were very professional and knowledgeable,they repaired 2 fireplaces for us.

Approximate cost of services:
$3,500.00
Was this review helpful?
andrew in Toronto
andrew in Toronto
1 review Toronto, ON
10/10

FIRE! FINALLY!

I've been wanting open flame gas log sets in both my fireplaces for the past twenty years but was told it couldn't be done. Not only could it be done but Toronto Comfort Zone made it happen with little fuss or muss. Their installer did an amazing job and I couldn't be happier!

Approximate cost of services:
$5,000.00
Was this review helpful?
sarvenazk in North York
sarvenazk in North York
0 reviews Toronto, ON
10/10

Highly recommend

An interior designer recommended Toronto Comfort Zone to us and we were very happy with their services. We hired TCZ for two jobs, the first to clean and repair gas fireplaces before we put our home for sale. The team came out with just one day's notice, as we explained we were in a rush to put our house on the market. They did a great job. We then hired TCZ again, to help us convert a gas fireplace back to wood-burning. It was a difficult and perilous job involving climbing up our steep roof and onto a very tall chimney, on a windy day. The team made it happen despite numerous difficulties, and they took all precautions to ensure the safety of our wood-burning fireplace. We whole-heartedly recommend TCZ. Thank you again!

Approximate cost of services:
$400.00
Was this review helpful?
Company Response

Thank you Sarvenaz for writing the review, the gas insert removal was definitely a challenging one but I am happy that we could do it to your satisfaction. Sincerely.

daktho in Markham
daktho in Markham
0 reviews Toronto, ON
10/10

Installation of gas fireplace

These guys are the top.
Everything professionally done and on time. Work site always neat and tidy.
Solved a big problem getting the gas source to the fireplace location.
Strongly recommend their services.
DT.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you Douglas for your review, it was a pleasure for our team in Toronto Comfort Zone to deal with you in this project and we are very happy to find out that you like the fireplace, mantel and the whole job. Sincerely.

chrisadamowski
chrisadamowski
0 reviews Markham, ON
10/10

They really do care

From the beginning, the person I dealt with, Sonny, answered all my questions, and worked through all of my emails filled with multiple questions about different brands and options. He gave great suggestions, professionally corrected me if I had an idea that would have proved detrimental or not worth it for my space. Overall I am very happy with my purchase and when it is time to do my basement fireplace, Sonny will be my only call. Even the installer cared immensely about the work he did. He went out of his way to install the line as inconspicuous as possible. He was very detailed and even cared about how the manual and paperwork at the end was presented. Took time to explain the remote. If I have any gas needs, he will be my first call and recommendation to others.
I dont write a lot of reviews, only ones that are worthy, and the price was good, I had a very tight timeframe and they made it happen within 3 or 4 days from placing the order.
It was really refreshing to find someone who cared enough to offer so much time with my project and to have it complete so fast.
With much appreciation, I want to thank Toronto Comfort Zone. Highly recommended.

Approximate cost of services:
$6,200.00
Was this review helpful?
Company Response

Chris, thank you very much for taking the time and writing such a detailed review, it's amazing and I am happy to see you liked your fireplace installation experience, any questions/requests, you are a phone call away. Sincerely.

Alex in Toronto
Alex in Toronto
0 reviews Toronto, ON
10/10

Fireplace Sales and Installation

Best place in Toronto to shop for a fireplace. Sonny was wonderful to deal with and very honest in his approach and execution. We purchased two fireplaces to be installed in our new custom home and couldn't be happier with the experience we had.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thank you Alex for your review and thank you for your trust in Toronto Comfort Zone as your fireplace supplier in Toronto. We are very glad to see you liked your experience dealing with us. Sincerely.

Peter L.
Peter L.
2 reviews Toronto, ON
10/10

Gas fire place insert

Sonny Raissi did an excellent job helping us to select a gas fire place insert for the renovation project of our 100 year old house. He made sure we understood the code requirements and all of the safety needs of such a project. He paid a visit to our house to inspect our fireplace prior to installation day. His team of installers arrived at precisely the agreed time, were very polite and efficient and completed the job within four hours. They cleaned up after themselves and made sure we knew exactly how to operate the fireplace before they left. A very pleasant and satisfying experience. We whole-heartedly recommend Toronto Comfort Zone for the purchase and installation of gas fireplace inserts!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Peter, I appreciate you taking the time and writing the review for us, it is nice to see you like your experience with Toronto Comfort Zone, thank you for your trust in us and if there is any questions/concerns in future, give us a call. Sincerely.

Private User
Private User
Private User reviews Toronto, ON
10/10

Fireplace purchase and install

I purchased my Enclave 60 inch Marquis fireplace from Toronto Comfort Zone. Sonny and his team was fantastic. They answered all my questions, attended our sight, and delivered on time the fireplace. Any post installation issues the dealt with in a timely and professional manner. This has been my second purchase from Toronto Comfort Zone and it was definitely a more complicated project but Sonny was always calm and reassuring. If you want good pricing, timely service and no hassle with a great result in purchasing a gas fireplace I would recommend Sonny.

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

Thank you Steve for your detailed review, your project was challenging on some aspects of it but with your patience we could overcome the hurdle. Thank you very much for your trust and let us know if there is any questions. Sincerely.

Stone Piers
Stone Piers
1 review Mississauga, ON
10/10

Love My New Fire Pit

After looking around extensively for a unique and high end fire pit I found a great selection on Toronto Comfort Zone's website.
After contacting them to discuss the various features available to suit my needs I decided on a model.
I was provided with very helpful advice and good service. Delivery was exactly when promised. All in all, a very pleasant experience with Sonny and his team at Toronto Comfort Zone.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for taking the time and writing the review, that means a lot to us and we are happy to see that you have liked your experience with Toronto Comfort Zone. Sincerely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.