Toronto Comfort Zone

Fireplaces
18 Lola Rd Toronto ON M5P 1E4
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Toronto Comfort Zone
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99%

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Reviews by rating (past 12 months)
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Best of 2021 winner 5 timesBest of 2021winner 5 times

Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (195 reviews)

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Gary from Burlington
Gary from Burlington
24 reviews Oakville, ON
10/10

gas fireplace and mantle

This is the second time in less than a year that we used Toronto Comfort Zone. This time we had them tear out our old cast stone fireplace and install a new gas insert complete with mantle in our living room. Sonny came out, took measurements, made recommendations for a new fireplace and mantle and his team got to work. Great job guys and a big thank-you to Luigi whose keen eye for perfection pulled it all together. We could not be more thrilled with the outcome and would highly recommend TCZ to friends and family. They are true professionals.

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Company Response

It was our pleasure to be able to do this project for you Gary and I appreciate you taking the time and writing the review for us. That really makes our team happy to see the clients like their job. Enjoy the fireplace for years to come. Sincerely.

David in Toronto
David in Toronto
0 reviews Toronto, ON
10/10

Outdoor Fireplace Improvement

Sonny and Luigi were prompt, professional and polite. We had to replace an old outdoor fireplace and redo our stone facing. All work was done on schedule and according to budget. Excellent company.

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Company Response

Dealing with you was a pleasure for my team and myself David, I appreciate your understanding in the whole process and thank you for your trust in Toronto Comfort Zone for your fireplace needs. Sincerely.

Jordan from Toronto
Jordan from Toronto
1 review Toronto, ON
10/10

New Gas Fireplace

Guys at the shop (Kevin and Sonny) were fantastic to deal with and clearly very knowledgeable about brands, products and installation scenarios.

Very helpful from the first visit right through to final installation. Entire process was smooth and end result was excellent - including the work of their installers on a hot July day!

Would highly recommend.

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Company Response

Thank you Jordan for writing the review. We are happy that you have chosen Toronto Comfort Zone as the fireplace store of your choice in Toronto and we are glad to see you like your experience with us. Sincerely.

Private User
Private User
Private User reviews Toronto, ON
10/10

Gas Fireplace Log set

Great service, great price, great installation. Very easy to work with and it looks beautiful

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Company Response

Thank you very much for your review, hopefully you can enjoy the fireplace for years to come, in case of any questions/needs, we are only a phone call away. Sincerely

Danelle
Danelle
2 reviews Toronto, ON
10/10

Fireplace surround/mantle

The fireplace surround and mantle that Sonny designed and Luigi installed was perfect. Luigi’s attention to detail and gentle personality made him a delight to work with. I am extremely happy with the result. I highly recommend Toronto Comfort Zone.

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Company Response

Thanks Danelle for writing the review, our team at Toronto Comfort Zone do their best to be able to do the projects as per clients wishes and I am happy to hear that you liked the whole process and the results. Sincerely.

Salim Kanji in Toronto
Salim Kanji in Toronto
1 review Toronto, ON
10/10

new fireplace installation

1. The Salesman who answered the phone - very polite and friendly.
2. The person who came to assess the problem - very polite and friendly. Also very professional.
3. Sunny the manager - again very friendly, polite and helpful.
4. Chris the installer - very polite and friendly and also very professional.
All in all a terrific experience.

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Company Response

I appreciate your detailed review Salim. It was a great experience for us to be able to work with you on your fireplace project, in case of any questions, we are only a phone call away. Sincerely

wdpoulter
wdpoulter
0 reviews Toronto, ON
10/10

Fireplace removal

Sonny from Toronto comfort zone was very prompt with responses to all my questions. Chris came exactly when he said he’d be at the house. All work was completed quickly and efficiently, couldn’t be happier. Highly recommended

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Company Response

Thank you Will for writing the review, it was my pleasure to be able to do this job for you and I am happy that you liked the whole experience. Sincerely.

nicholastsaparis
nicholastsaparis
0 reviews Toronto, ON
10/10

fireplace install

I was very satisfied with the fireplace install. They carried out the work as the promised in a very professional manner. I would recommend them.

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Company Response

Thank you Nick for choosing Toronto Comfort Zone as your trusted fireplace showroom in Toronto and we are happy to see that you like your experience with us. Sincerely.

elizabeth wyatt in Toronto
elizabeth wyatt in Toronto
0 reviews Toronto, ON
10/10

Purchase and installation of Valor gas fireplace

Sonny, the owner and Kevin were always available to answer our questions. They are knowledgeable, honest and they care. We are very happy with the installation and our gas fireplace. The service was prompt. I highly recommend them.

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Company Response

It was our pleasure to work on your project Elizabeth, hopefully the fireplace warms up your home for the years to come, in any case, we are only a phone call away. Sincerely.

Lisa SF in Toronto, Ontario Canada M4R1T4
Lisa SF in Toronto, Ontario Canada M4R1T4
1 review Toronto, ON
10/10

Gas Fireplace purchase and installation

Sonny and his staff were amazing to deal with. Sonny followed up my initial visit to the shop quickly and provided a recommendation for a gas insert that would fit our (awkward) space. Reza and his crew were pleasant and efficient and accommodating with my neighbours. The job was done quickly despite being interrupted by the pandemic and Sonny constructed a perfectly matched custom surround to finish our installation. We love our gas fireplace and recommend Toronto Comfort Zone highly!

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Company Response

Thank Lisa for taking the time and writing the review for us, we at Toronto Comfort Zone are very proud that you chose us as your trusted fireplace supplier in Toronto and we are happy that we could meet your expectations. Sincerely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.