I reached out to Sonny at Toronto Comfort Zone after purchasing an electric unit and then getting stuck not knowing where to go from there. I wanted to create a new fireplace from scratch that looked like it could have been original to my 1920s house, and had then been wrapped in an updated mantel. No problem for Sonny and his team. Within a few days we received drawings and then we were off to the races. Throughout the entire process Sonny was so responsive, efficient, and receptive to all questions and asks. His team was wonderful to work with. Luigi managed the install and I was so appreciative of his keen attention to detail to make sure the final product was exactly what we were looking for. Can't thank them enough and couldn't be happier with the result. Highly recommend.