Canadian Appliance Source

I was looking for all 5 major appliances for a new home. I was shopping on-line and in stores but could not find what I wanted for a good price. Today I went to The Canadian Appliance Source, and finally purchased my appliances! Ravi Kohli was very resourceful, knowledgeable , patient and helpful. He recommended me the right set of appliances to meet my needs, and most importantly the budget! Can't wait to get my appliances delivered! Will definitely recommend this place to my friends.

On both items, Jamie Malamud from Ottawa sales helped me. He was quite knowledgeable about the products and very cordial. He was not pushy just get his sales up. Prices were quite competitive and it was a pleasant experience. I would recommend the store and Jamie to anybody who would be interested in purchasing appliances.

I can't tell you how happy I am today!! I had a terrible experience with another appliance company, but Dave Thomas with Canadian Appliances renewed my faith in salespeople!!! He went above and beyond to search for my product and was able to give me amazing customer service! And he is able to get me my appliances within a week, unlike the other company who couldn't even give me a delivery date! Dave, I thank you so very much for all your work! I highly recommend you and your company to all my family and friends!!

It was a pleasure dealing with Angelo at Canadian Appliance Source. Angelo assisted us with purchasing new appliances for our new home. When we entered the store on a very busy Sunday, Angelo approached us immediately to check if we needed help. After we indicated we did need help, Angelo asked us several questions to get a sense of what we were looking for. He showed us specific models that best suited our needs. He was extremely patient in answering all the questions we had, and we had a lot! I’m very impressed with the knowledge and professional of Angelo. I will be recommending Canadian Appliance Source to all our family and friends. It was a fantastic shopping experience.

If you are in the market for an appliance (in my case a great smoker/bbq), talk to Trevor Payer in the Merivale, Ottawa location.
I dealt with Trevor almost solely over email and was more than pleased with the attention to detail and his determination to ensure that I got exactly the product I wanted right to my door. Thanks Trevor for your hard work. Will definitely be a repeat customer.

I went to the Merivale location in need of a compact dryer, and I had seen that their prices were super reasonable. I was expecting a bargain basement type store, but it's actually really nice. My sales rep, Dan Thorenton, helped me make my purchasing decision and was knowledgeable and friendly.
Delivery and removal of my old dryer was quick and easy as well.

Our dishwasher broke down and we really needed a new dishwasher for our home. At the Cartwright location we met a great salesperson by the name of George. He pointed us in the direction towards a Bosch dishwasher and explained numerous features as to why it would be a great choice for our family. I trusted George's expertise and he proved to be very helpful. Our new Bosch dishwasher is working flawlessly and we will definitely be returning to buy our fridge from George and Canadian Appliance Source. Great price, great quality and great service. Thank you George!

We just renovated our house and we were looking to purchase all new appliances. Joseph was our sales rep. He was so informative, warm and welcoming. He was knowledgeable of all the appliances and never pushed us to do anything. He gave us all our options and all the pros and cons of each appliance that fit our budget. He really made this an easy purchase for us. Highly recommend seeing him if you ever go there. Ask for Joseph, great guy!

Needed a whole new set of appliances for my renovated home. We went to CAS' Toronto showroom prepared on certain models we wanted. Daniel greeted us, and gave us some great recommendations, let us browse independently, and stayed well after closing to get us the lowest prices possible on what we'd requested. Would definitely call up Daniel again when we need appliances.

I phoned CAS to enquire about a dishwasher, and within 5 minutes of speaking with Trevor, I KNEW I wanted to deal with him. He was helpful, pleasant and knowledgable. I went ahead and ordered it over the phone and paid a deposit on my card. Trevor advised me that I could pay the balance on line and have someone else pick up the item..
Fast forward.... Today I received a call from Trevor, sadly the unit missed the truck. I received the same phone call from the customer service department. It wouldn't be in today as originally promised. I was OK with that, and cancelled my third party pickup for today. I then attempted to pay the balance on line with the link provided and nothing would work. I emailed customer service 3 times and their solution was to go to the store to pay. Um... no, that's why I shop on line! So I called them to sort out the billing item, I was told that the item was there for pick up today. Say what??? So having cancelled the third party, I thought perhaps they would step up to the plate and make their mistake right and deliver the item to me at a reduced delivery cost since I had cancelled my private arrangements. No such chance. So I am back where I started. Can't pay the bill on line, and don't want to pay for shipping.. go to the store..... the usual line....
Fast forward... Talked to Trevor again, and explained my frustrations. Within minutes, he solved the problem. I am a very happy camper.... He did the right thing.

The bottom line is - great prices, great service, above and beyond from Trevor, but try to avoid the customer service department!! If you plan on having someone else pick it up for you, don't do it! You will have the same frustrations. It only works if YOU pick it up, because you have to show your credit card at time of pick up.

If you are paying for delivery, then the online purchase and balance payment works fine.