Canadian Appliance Source

Appliance Retailers
90 Ronson Drive Toronto ON M9W 1B6
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Appliance Retailers
Canadian Appliance Source
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86%

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Reviews by rating (past 12 months)

Reviews for Canadian Appliance Source

Average customer rating:
8.4 10 (3307 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Great Price and Delivery

Went to the showroom on Lebovic to order a new fridge and dishwasher. Tom, the sales rep was really friendly and helpful and gave us such a fantastic price on the new Bosch fridge and dishwasher (fridge price at the time was $4599, and got it for ~$800 less than the ticket price). I honestly had no idea prices were negotiable!! Went in there expecting to pay the ticketed price but ended up saving so much money. Highly recommend going in person to check out the appliances and speaking to a sales rep. Fridge was delivered a week later. Dishwasher is backordered but we aren’t in a rush.

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Private User
Private User
Private User reviews Whitby, ON
10/10

Purchased and received quickly, on time and set up well

My washing machine broke on Saturday morning. I knew that I didn't have a lot of time to wait before the laundry piled up. After a repair person came and said that it was not reparable, I drove to the Canadian Appliance Source. Dave (Whitby location) helped me select a washer quickly, that was in stock and could receive in just three days. They called me the day before it was due to be delivered and advised of my delivery window. On delivery day, the washing machine was delivered by two fast and friendly delivery men. When they left, I threw in a load of laundry and I noticed that the washer was off balance. I called back CAS and they sent the same delivery men back the next day to fix it. Orville and the other guy were great and friendly, despite having to come back. Great service all around and a new washer which works well. Couldn't be happier.

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Company Response

Hello,

Thank you for taking the time to leave a review.

We are happy to hear you were provided with an excellent service.

Thank you for choosing CAS as your appliance retailer.

Regards,

CA,
CAS

Diane
Diane
14 reviews Toronto, ON
10/10

Standup freezer purchase

I had ordered a standup GE freezer back in September. Delays upon delays, no fault of supplier though. Just manufacturer unavailability. Great company follow up, and eventually a solution so I could get a standup freezer. I cook and bake a lot for family members, etc. And I needed a second freezer. CAS came through. I now have another freezer, not my first choice, but I do have another. Thank you for the great service!

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Company Response

Dear Customer,

Thank you for your feedback. We appreciate your patience regarding the long delays for your new appliance to arrive. Due to the global circumstances all suppliers are experiencing longer delays that normal. We are pleased to hear our sales team were able to assist you with reselection options in order to have a new appliance as soon as possible. We appreciate your kind words regarding your experience at CAS.

Kind regards

M D
CAS

Frasier
Frasier
6 reviews Toronto, ON
10/10

Fast service, advertised merchandise in stock

Went on their website to search for a new stove. Found exactly what I was looking for, at the price I was hoping for. Went to their location on Lebovic Drive, and was greeted immediately and referred to a sales agent. He confirmed the unit I wanted was available, and arranged for delivery (and pickup of my old stove) on the day I requested. Awesome !!!

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Company Response

Dear Customer,

Thank you for your feedback.

We are very pleased to hear our sales team were able to assist you with the purchase of your new appliance fast and efficiently. We look forward to assisting you again in the near future.

Kind regards

M D
CAS

Joanne from Toronto
Joanne from Toronto
8 reviews Oakville, ON
10/10

Washer/Dryer Sales and Delivery

Great service in the store, nice discounts, and terrific delivery service. The only thing I can think that is negative is their 10 day delivery mandate. We are moving on November 26th and unfortunately we had to have the washer/dryer delivered to our old house and now have to bring it with us to our new house by the movers, so that was not convenient to us. Also, do we really need an email, text AND phone call. I think one or 2 of those reminders will suffice. 3 is too many in my opinion. Otherwise everything was great and on time.

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Company Response

Hello,

Thank you for taking the time to leave a review.

We are happy to hear that your sales experience was a great one.
Thank you for choosing CAS as your retailer.

Regards,
CAS,
CA

Margaret from Toronto
Margaret from Toronto
6 reviews Toronto, ON
10/10

new fridge, microwave and oven hood

Due to COVID and shipping problems the fridge I originally purchased was delayed for 5 months and further delays were expected. The Salesman found me another fridge that was comparable and even a bit cheaper. Within days of speaking with him the new fridge was delivered. I love the fridge and I am very pleased with the two pleasant young gentlemen who delivered it.

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Company Response

Dear Customer,

Thank you for your feedback.

We are pleased to hear you are satisfied with your new appliance and your experience at CAS.

Kind regards

CAS

Prasoon
Prasoon
0 reviews Calgary, AB
10/10

Full Home Appliance Sourcing

This is the only store where I got personalized advice and service. The sales person, Yvonne is always available to respond to your queries and provided excellent suggestions and solutions at every step with out appliance purchase.

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Private User
Private User
Private User reviews Markham, ON
10/10

Kitchen reno

Samsung stove we were shopping for was difficult to find and back ordered everywhere. CAS had it stocked and were able to quickly deliver the new stove and pickup the old one. Delivery was the best experience yet. Sent a reminder the night before, the morning of with a tighter 4 hour window, another 1 hour out and the driver phoned 10 minutes out. I was able to be ready for the delivery without worrying about being caught off guard. The delivery guys were in and out in minutes with the old stove and all the packaging. Very happy with the experience.

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Jimmie
Jimmie
4 reviews Toronto, ON
8/10

New Appliances

A very efficient company. Good service from salesperson Benjamin, and the delivery service is prompt, with online updates available about timing so you can plan your day. The delivery fellows were polite and attentive and careful with our appliances.

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Company Response

Dear Customer,

Thank you for your feedback.

We are pleased to hear you are satisfied with your sales and delivery experience. We look forward to assisting you again in the near future.

Kind regards
M D
CAS

Tim in Toronto
Tim in Toronto
2 reviews Calgary, AB
8/10

Washing Machine

Needed a new washing machine urgently. Online chat assured me what they had available in Calgary and arranged next day delivery. Delivery guys were great took the old washing machine away in and out in ten minutes.

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Company Response

Dear Customer,

Thank you for your feedback.

We are pleased to hear you were satisfied with your sales and delivery experience.

We look forward to assisting you again in the near future.

Kind regards

M D
CAS

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canadian Appliance Source

With well over hundreds of household appliances shipped daily, fully stocked showroom, and a mega warehouse to keep our inventory fully stocked, we are currently one of the largest retail suppliers of household appliance throughout Canada. Our success has been built on a simple principle: take care of every customer ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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