Novel Care Inc.

Formerly Air Tech
Heating & Air Conditioning
Richmond Hill ON L4B 1B4
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84%

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Reviews by rating (past 12 months)

Reviews for Novel Care Inc.

Average customer rating:
9.4 10 (396 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Boiler service and new ductless heat pump

Had Gary And joe come in for our boiler service and installation off a ductless heat pump , air conditioning and he was outstanding. Very knowledgeable, skilled and professional. Thank you.

Approximate cost of services:
$8,900.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Boiler configuration

I appreciated there willingness to listen to what my needs were and promptly in completing the boiler confederation at hand. I would definitely will recommend them to my friends and family.

Approximate cost of services:
$1,900.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Boiler ret


I called around to a few different 24/7 boiler repair places after my boiler unexpectedly stopped working late in the evening . Sam at Novel care was the only person to answer my call. He determined the problem and was able to fix it all in one visit. I was very impressed with his speedy response and helpfulness throughout the visit.

Approximate cost of services:
$500.00
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Jim in Stouffville
Jim in Stouffville
0 reviews Mississauga, ON
10/10

Replacement off a boiler

I cannot say enough about Novel Care and how they helped us out with our High efficiency combo boiler .technicians were very polite a courteous. For sure I will recommend to my relatives and friends, thank you very much Novel Care.

Approximate cost of services:
$20,000.00
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Private User
Private User
Private User reviews St. Catharines, ON
10/10

Boiler

Mark and joe are some of the friendliest guys that have come into my home. They did an amazing job installing our boiler and left no dirt or dust behind. They also took the time to make my animals comfortable with them invading their space. I will definitely recommend your team at Novel Care to my friends and family. Thank you again guys.

Approximate cost of services:
$8,900.00
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Doug in Toronto
Doug in Toronto
0 reviews Toronto, ON
10/10

High efficiency boiler and ductless air conditioning

Very professional service. Arrived on time, work was explained and performed efficiently. Very satisfied with installation off my new high efficiency boiler and ductless air conditioner. Will be using them again.

Approximate cost of services:
$12,000.00
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Tobin in Toronto
Tobin in Toronto
1 review St. Catharines, ON
10/10

combi boiler Repair

My boiler died on a very cold morning. Alan was the first to call me back of the three companies that I called. He was knowledgeable, and understanding when I changed my mind about wanting a new boiler. He replaced the parts and had the boiler running by the end of that same morning.

Approximate cost of services:
$890.00
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Irene in Toronto
Irene in Toronto
0 reviews Toronto, ON
10/10

Installation and repairs

We have used Always Novel Care on a number of occasions to repair and our ductless air conditioner and new boiler, have always been pleased with the service. On this occasion Scott was our technician and he was able to explain to us the problem and the solution. He is extremely friendly and knowledgeable and we feel lucky that we can call on him for service.

Approximate cost of services:
$500.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Furnace Issue

I was recommended to call Novel Care by a co-worker. The Knowledgeable and professional technician solved my furnace issue. I was very happy with the service. I would definitely recommend this company.

Approximate cost of services:
$180.00
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Cheryl in Mississauga
Cheryl in Mississauga
0 reviews Mississauga, ON
10/10

New Combo boiler

After receiving an outlandish/dubious assessment from another company to replace combo boiler. we decided to get a second opinion. Happy that we did and we're so fortunate to have found Novel Care! Alan provided excellent advice and service. His assessment was logical and methodical, and he was able to resolve to the "real" problem vs what was quoted and incorrectly assessed from the other HVAC company. We wouldn't hesitate to hire this company again! He saved us probably $2k plus the time and money !

Approximate cost of services:
$7,890.00
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