My parents roof has had a small chronic leak over the last 10 years, even though they had a new roof installed and several patches by various roofers, none of whom appeared to know what they were doing. When the leak became worse after a major storm this summer, we decided to get quotes on a new roof. We called three of the top roofing companies in Toronto to quote on the project, one of which provided a quote without even going up on the roof or sending up a drone to inspect the roof! Although the quote presented by Matthew, the consultant from Avenue Road Roofing, was not the least expensive, his professionalism, honesty, knowledge, and friendly, down-to-earth manner inspired our confidence. Whenever I contacted him, he always responded promptly and took the time to address all of our questions and concerns. Blake, the project coordinator was also really amazing, promptly responding to my emails and calls. He contacted me immediately and since the project would not start for a few weeks, he arranged for a temporary repair to hold us in case there was any heavy rain prior to the start date. In order to provide the least disruption for the roof replacement, Blake also arranged for a larger crew for the project. They arrived on time and worked really hard throughout the day and even into the evening, completing the project in one day. The team members were very courteous, protected our property, and were respectful of our neighbours. They did a top notch job! I was so impressed with the workmanship on my parents roof that I called Matthew to do an inspection of the roof on my house, which was replaced about 12 years ago by another company. I wasnt confident in the work as we had experienced a leak around our chimney which was repaired by a chimney company last year when the other roofer would not come back to do the repair. Matthew did an inspection and reported that everything looked good. Im fairly certain that some other roofing company representatives would have told me that we needed some work done. When the time comes that our roof does need replacement or repairs, I will only need to make one call...to Avenue Road Roofing.
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- Company Response
Amazing! Thank you for sharing your experience with our staff