Watermart is great! Donna-Maria was fantastic to work with and was very patient in explaining the details of the quote and answering my many questions.

There was a bit of a concern as to where the softener would go (old house) but Watermart came on-site, took a look the situation and explained my options. Luckily I was able to put it in the preferred location.

The installer, Kenny, was courteous and efficient. He was on site, explained the work he was going to do and walked me through the install, functions etc after he was done.

I initially didn't see much of a difference between the hard and soft water so Watermart came out a second time to test the water, after I gave them a call about it. The technician Zia was efficient and confirmed the water hardness levels. He did a test in bypass mode and while the softener was running.

To be honest, we only felt a difference about a week after installation. Maybe the system needed a bit of time to work through our pipes.

Overall, it was a very good experience and top notch customer service. I'm very happy with Watermart and would recommend them to friends and family.

Great professional company from service scheduling to install and respectful of all Covid protocols.
Our service call was delayed due to concerns but once scheduled Watermart Arrived on time, completed the job properly and was mindful of social distancing . Will definitely call them again for service.

We found Watermart on Homestars when looking to install a whole-home water purifier. Through The whole process Donna was informative, helpful, and never tried to upsell. After an initial visit, we determined the whole-home option would be complicated given our finished basement and decided to go with a reverse osmosis purifier in the kitchen. Our installer Zia was timely, professional, and took the time to explain in detail the system. He even replaced the flex line to our main faucet as the seals had degraded over time. Fantastic service and fantastic result.

The WaterMart sales and install staff were extremely friendly and professional. The Water Softener and RO system was installed in our basement and kitchen in a timely manner and we were given an explanation on how everything works. Very happy with the quality of the products and the installation.

Ken showed up on time for the scheduled installation.
He was professional and knowledgeable. Before the job, he clearly explained what was going to do. After he finished, he explained what I need to be aware of in the future. The work was very clean, and the piping are easy to follow.
Overall I’m very satisfied with the work, would definitely recommend.
Worth mentioning he wore mask, and had shoes off during the installation.

We were reluctant to have our filters changed because of the pandemic - we haven't really had anyone over all year! Zia arrived promptly, took all the precautions and we felt very safe the entire time. The work delivered by Watermart staff is always impeccable. Thank you for taking care of us!

I highly recommend Watermart and their exceptional customer service and quality of work. All of my interactions with the Watermart team over the last 12+ years have been positive and helpful. Thanks to Zia, who recently came to change the filters on my Reverse Osmosis machine - he arrived on time, was courteous and professional, completed the job efficiently, explained the follow-up and followed safety protocols.

Thank you, Watermart! I appreciate your consistently outstanding work!

As I am a new user of the existing two filtering systems at my new house, technician ZIA provided a nice job for me. He explained the working mechanism of the system clearly to me including functions of different parts and their maintenance needs and intervals. He performed his filter replacement jobs in careful and clean manner leaving no water stain behind him. He also recommended installation of minor improvement components for the system to work more securely.

Very good experience with this company, management and the way they explained and stood behind their product. Their technician (ZIA) that did my installation was also very good and on time and efficient.

Watermart truly cares about their customers and provides excellent service! This is definitely the go to place for the home water filtration or purification needs in Toronto.

As I was looking to buy a Berkey purification system (which is a highly reputable and well-reviewed standalone purification system), I called Berkey (manufactor) and asked for the list of their distributors in Toronto, to which Berkey provided me with Watermart's contact information. I then purchased a Berkey water purification system and Berkey shower filtration system from Watermart. When I needed assistance to prime the water purification filters before using and was having a difficult time, Watermart's team went out of their way to help me during the Christmas holidays.

Their staff provided to be very knowledgeable and truly caring about their customers. Thank you Dave, Alison, and Mike!