Watermart

Water Filtration & Purification
321 Carlaw Avenue, unit 215 Toronto ON M4M 2S1
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Reviews by rating (past 12 months)
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Reviews for Watermart

Average customer rating:
9.9 10 (471 reviews)

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Dominic M.
Dominic M.
6 reviews Brampton, ON
10/10

Amazing service and job well done!

I shopped for a new water softener and contacted Watermart for a quote. Dave, the owner, called me and provided me with valuable information on their products with no pressure to purchase. I was given a quote and I continued making some inquiries. Watermart follow-up having Donna calling me and I was offered a discount should I decided to do business with them. Again, all this was done in a courteous manner with no pressure. Watermart made the effort to offer me a good discount and that convinced me to give them my business. Install was done by George who was very friendly, easy going, and very professional. The work was well done and it was a smooth experience. Donna follow-up with me the next day to provide the warranty and manuals and also to check if all was to my satisfaction. This company is very professional and their customer service is outstanding. I recommend them to anyone!

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Timur from Aurora
Timur from Aurora
6 reviews Aurora, ON
10/10

Reverse Osmosis Water Filtration Installation

I have contacted WaterMart for a water filtration system installation, as I had a water softener system installed a few years ago and was happy with the service.
From the very beginning Donna-Marie walked me through all the options and pricings and helped with the decision making of what system to pick.
Sameer then came to install the system, which included drilling through the granite counter-top. Everything was done within two hours as promised. Everything was clean and Sameer came in with all the cleanliness protections in place.
It has been a week now and we are extremely happy with the RO system.

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Company Response

Hello Timur. First off, many thanks for taking the time out of your day to write the team such a great review. It is very much appreciated. Also, a sincere thank you for installing both of your systems. I'm very happy to hear that Donna provided good information and that Samir did everything in a clean and professional fashion. Please don't hesitate to get in touch anytime if you have follow up questions. All the best! Dave, Donna, Samir and the rest of the Watermart Team.

Mike
Mike
9 reviews East Gwillimbury, ON
10/10

Very professional and courteous staff

Amazing customer service. Donna on the phone was very friendly, answered all my questions and gave me an exact quote for everything so there were no surprises. Samir the tech was right on time, was very courteous and left the area clean and tidy. The installation itself looks great, everything is very neat. Overall very happy with the price and installation.

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Company Response

Hi Mike. Thank you so much for the kudos. I'm very happy to hear that you found Donna to be friendly, knowledgeable and straightforward and that Samir was very professional and did a clean, neat and tidy installation. They guys are also great to work with and I feel fortunate to have them as colleagues. Please let any of us know anytime if you have questions. All the best! Dave, Donna, Samir and the rest of the Watermart Team.

Elspeth Barlow in Toronto
Elspeth Barlow in Toronto
9 reviews Toronto, ON
10/10

Water filtration system update

I have used Watermart for the past 13 years for maintenance of our reverse osmosis water system. This year we decided on an update to a new water filtration system, not adding the reverse osmosis component.
Kenny, who had done maintenance on our old system, came to do the removal of the old and putting in the new. As always, he arrived on time, finished work within the suggested time. We have always been pleased with Watermart and their technicians. Thank you Kenny!

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Company Response

Hi Elspeth. This is something that we often say as well: "Thank you Kenny!". I'm very happy to hear that (once again), Ken performed professionally. Thank you so much for your business over the past 13 years - and for choosing us for doing the upgrade. Also, many thanks for taking the time to write us such a stellar review. Please be in touch anytime if you have follow up questions. Sincerely, Dave, Ken and the rest of the Watermart Team.

Angela
Angela
0 reviews Toronto, ON
9/10

Yearly Maintenance

Zia, Watermart's pro arrived on time to clean my filters. He was professional and very efficient, leaving the areas spotless.
He took the time to explain the steps to follow in a very patient and kind manner. I highly recommend Watermark and give a 5 star rating to Zia!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Great service!

As usual, Watermart called to remind us that our two systems were due for service. The appointment was made while totally accommodating my schedule.
The technician Zia came on time and performed the service politely and efficiently, while respecting COVID protocols and making us feel comfortable.
Again, Watermart provides a great product and exceptional service!
Thank you Zia!

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Shawn
Shawn
0 reviews Toronto, ON
10/10

Water Filters

Zia arrived today to change the filters in my water filtration system. He was very respectful and friendly and did a great job. Thank you Zia and WaterMart for helping to keep me and my family healthy with clean water

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Han
Han
1 review Toronto, ON
10/10

Water softener and filtration system

Kenny is a very knowledgeable technician. Show up on time. Everything is set up smoothly and prefect. Kenny also explained the maintenance procedure clearly. I wouldn’t hesitate to recommended the service from Watermart.

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Mar in Toronto
Mar in Toronto
0 reviews Toronto, ON
10/10

Thank you!

Our water filtration system hadn't been used for a few months because of COVID closures, so we were excited to have received a call for service! Zia came in, knew exactly where to go, and left us with clear instructions on how to complete the service process before using and drinking the water. Thank you, Zia!

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Company Response

Hello Mar. I'm glad we could get out to service your system despite the current environment. Thank you for your praise of Zia (he really is a great guy!), for your continued business and for taking the time to write us such a great review. Please let us know anytime if you have follow-up questions. Sincerely, Dave, Zia and the rest of the Watermart Team.

nicolelasko in Toronto
nicolelasko in Toronto
0 reviews Toronto, ON
10/10

Most amazing experience and quality product

Zia was my under sink water filtration system installer with Watermart.
He was so incredibly courteous, kind and respectful. This was one of my greatest contractor experiences in my home and I suggest anyone looking for a water filtration system use Watermart.

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Company Response

Hi Nicole! Zia is a great guy to work with and I'm very happy to hear that you were pleased with his professionalism. And wow! "One of my greatest contractor experiences..." - very high praise. I have passed on your kind words to Zia and he passes back his thanks. Many thanks for taking time out of your day to review us and for your business. Please let us know anytime if you have questions. All the best! Dave, Zia & the Watermart Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Don Mills, Mississauga, King City, Brampton, Bolton, Alliston, Uxbridge

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
MEMBERSHIPS
Water Quality Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Water Specialist, Certified Installers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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