Watermart

Water Filtration & Purification
321 Carlaw Avenue, unit 215 Toronto ON M4M 2S1
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Reviews by rating (past 12 months)
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Reviews for Watermart

Average customer rating:
9.9 10 (419 reviews)

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Kathy in Markham
Kathy in Markham
2 reviews Markham, ON
10/10

another great service with Watermart

We've been with watermart for years and are very satisfied with the service each and every time.

The technicians are always polite, reliable, friendly and knowledgeable; whenever I email or call the head office, they're always quick to respond and are happy to answer any questions I have.

Would definitely recommend this company!

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Angelos in Oshawa
Angelos in Oshawa
4 reviews Oshawa, ON
10/10

Water Softener installation

Donna and the whole team were very professional and courteous. They were upfront and informative with the pricing, the options available, and how everything works. There are warranties on the products and Watermart follows up with customers after the service has been completed. I highly recommend them.

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Suzanne in Old Toronto
Suzanne in Old Toronto
0 reviews Toronto, ON
10/10

Water filter replacement

Have been a customer of Watermart for a number of years. Have always received prompt, courteous and efficient service from both the Technicians and the Owner.
Would not hesitate to recommend the company.

Suzanne

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Stan in Toronto
Stan in Toronto
0 reviews Toronto, ON
10/10

Water filtration system

Great customer experience & follow up. Staff who came into house was friendly, professional & experienced. We are very happy with the service Watermart provided. Would highly recommend it to anyone who’s looking to have water filtration system installed

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Private User
Private User
Private User reviews Toronto, ON
10/10

Water filter service

I have been extremely satisfied with Watermart. The install of our filter and the annual service visits since then have all been done in a very professional way. We love the taste of our water! (Hard to drink water anywhere else!)
I would highly recommend this company.

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Company Response

Hello! We certainly love to hear that our customers are happy with the way we do business - and love the taste of our water. It does get increasingly tough to drink restaurant tap water, doesn't it? Thank you so much for taking the time to review us and for recommending us. Please be in touch any time if you have any questions about your water. Sincerely, Dave & the Watermart Team.

Michael in Toronto
Michael in Toronto
0 reviews Toronto, ON
10/10

Water softener install went very smooth and hassle free

I was in the market for a water softener and was bent on a particular model. I found Dave from watermart through Google and he explained to me all the ins and outs of softener ownership. He gave me a good overview of the softener system. The install went smoothly and Ken the installer is able to work through my backsplit home plumbing. I was worried that it took work but it went really well. Ken and Dave are nice to deal with and I'm enjoying quality water now.

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Company Response

Hi Michael. I'm happy to hear that I was able to offer some insight into the different softener options out there. It's also great to hear that you are happy with Kens installation and enjoyed dealing with him. Thank you for your business and for taking the time to write us such a great review. Please be in touch any time if you have follow up questions. All the best, Dave, Ken and the rest of the Watermart Team.

HomeStars in Toronto
HomeStars in Toronto
3 reviews Toronto, ON
10/10

Water Softener Installation

We had a water softener system installed after purchasing a new laundry machine and seeing that the problem of musty smelling clothes wasn't resolved. After only a few days, our clothes smell fresh, there are no more residue stains on sinks, and the amount of detergent, soap etc. we have to use has significantly decreased. Our experience with WaterMart was excellent - they are professional, honest, timely, without trying to up-sell. We would highly recommend!

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Company Response

Hello! It's so great to hear that the Watermart equipment you installed is solving the problems we set out to solve and that you are happy with our service. And yes, it is a strict company policy never to try to sell customers more than they need. In my mind the best way to do business is to be straightforward and not focus on sales - this creates happy long time customers and referrals. Many thanks for taking the time to write us such a great review. Please be in touch any time if you have other questions. Sincerely, Dave and the Watermart Team.

Hank in Toronto
Hank in Toronto
1 review Vaughan, ON
10/10

Water Softener and Purifier

It was a great pleasure dealing with Watermart. Donna the account manager answered all my questions in a timely manner. George the technician handled the job in a very professional way; he is polite and also accomodating. Overall it was a pleasant experience getting the water softener and purifer from Watermart. Would recommend it to anyone.

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Company Response

Hi Hank! I'm so happy to hear that it was a pleasure doing business with Watermart. Both Donna and George are great assets to the team and I feel we're lucky to have them. I've passed on your comments and they pass back their thanks. Many thanks for your business and taking the time to write us such a great review. Please let us know any time if you have questions about your new equipment. Sincerely, Dave, Donna, George and the rest of the Watermart Team.

Gary in Toronto
Gary in Toronto
1 review Toronto, ON
10/10

Exceptional Service

These people are always polite efficient on time and reasonably price. Dave is always available if needed which is rare, since his staff are so good. They have been servicing our water filtration system for a number of years and always do it right!

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Company Response

Hi Gary. Thanks for taking the time out of your day to send us your kudos. I'm happy to hear that you find our staff to be professional and that our pricing is reasonable. Please let myself or any of the team know any time if you have follow up questions. Sincerely, Dave and the Watermart Team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water filtration system cleaning and changing

Watermart cleans and changes my filtration system every year. Its quick and easy. The water tastes amazing! The technicians do a great job and keep the area clean and tidy!

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Company Response

Hello. I'm so happy to hear that you are pleased with our annual service and with the resulting water. It's also great to hear that you feel our technicians do a professional job and treat your home as they would their own. Please give us a call any time if you have questions about your water. Sincerely, Dave & the Watermart Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Don Mills, Mississauga, King City, Brampton, Bolton, Alliston, Uxbridge

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
MEMBERSHIPS
Water Quality Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Water Specialist, Certified Installers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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