I shopped for a new water softener and contacted Watermart for a quote. Dave, the owner, called me and provided me with valuable information on their products with no pressure to purchase. I was given a quote and I continued making some inquiries. Watermart follow-up having Donna calling me and I was offered a discount should I decided to do business with them. Again, all this was done in a courteous manner with no pressure. Watermart made the effort to offer me a good discount and that convinced me to give them my business. Install was done by George who was very friendly, easy going, and very professional. The work was well done and it was a smooth experience. Donna follow-up with me the next day to provide the warranty and manuals and also to check if all was to my satisfaction. This company is very professional and their customer service is outstanding. I recommend them to anyone!