Watermart

Water Filtration & Purification
321 Carlaw Avenue, unit 215 Toronto ON M4M 2S1
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Reviews by rating (past 12 months)
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Reviews for Watermart

Average customer rating:
9.9 10 (423 reviews)

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Robert & Rosemary in Toronto
Robert & Rosemary in Toronto
9 reviews , ON
10/10

Water filtration annual replacement

Watermart continues to do a fantastic job for us. We have a full house water filtration system that removes solid sediment particles plus chlorine and chloramine. We also have a whole-house fluoride filter, and a UV filter for possible microbial contamination. This means that we have sparkling clean drinking water plus this amazing water running through all our sink and shower taps. We have been using Watermart for many years, always with complete satisfaction. Our latest annual filter replacement was done by George who did an absolutely great job - punctual, very pleasant. He really knows his stuff. He did a quick reassuringly neat job that left us 'good to go' for another year. We have been recommending Watermart for years, and hope to get George back again. Watermart's maintenance and administrative staff are simply the best.

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Company Response

Hello Robert and Rosemary. As usual it was a pleasure doing business with you. I'm so glad to hear that all went without a hitch and that you are happy with George's service (he really is a good guy who really know's his stuff!). Many (many) thanks for the glowing review. Please be in touch any time if you have questions. All the best! Dave, George and the rest of the Watermart Team.

ATP in Old Toronto
ATP in Old Toronto
1 review Toronto, ON
10/10

New Water Filter Installation

It was my first time doing business with Watermart.
The booking process went smoothly, my questions were answered, different system options were given. The price was fair and the customer service was excellent. The installer Samir was extremely professional. He was on time, worked diligently, confirmed with me the work, the type of faucet I was choosing, he was very well mannered and left all the first time use instructions written for me. I highly recommend this company and if you can, request Samir!

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Company Response

Hello ATP! Thank you so much for your kind review. I'm very happy to hear that we were able to answer all of your questions, gave you some good options and offered great service. Samir is a super guy and we're lucky to have him on the team. I have passed on your kudos and he passes back his thanks. We all thank you very much for your business, your review and your referrals. Please let any of the team know if you ever have follow up questions. Sincerely, Dave, Samir and the rest of the Watermart Team.

Alice in Old Toronto
Alice in Old Toronto
0 reviews Toronto, ON
9/10

Water filter servicing

My interactions with Watermart have been really positive. They come to clean and service my water filter once a year and everyone I've dealt with has been pleasant and professional. When something goes wrong, they make a genuine effort to make it right.

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Company Response

Hi Alice. I'm happy to hear that you have been happy with the service we've done every year and that we have now solved the issue with your water system. It was a pretty uncommon part but I'm glad we were able to source it relatively quickly and get it installed. Please be in touch any time if you have follow up questions. Sincerely, Dave & the Watermart Team.

Rukhsana in Vaughan
Rukhsana in Vaughan
0 reviews Vaughan, ON
10/10

Water Filter

George the technician came on time and was very knowledgeable .
He was very pleasant and respectful.
I felt comfortable being around him.
I would recommend him and the company any day.
Thanks George.

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Company Response

Hi Rukhsana. Many thanks for your business and for taking the time to write us and George such a great review. George is an experienced technician and we feel grateful to have him on the team. We're happy to hear that you were impressed with his professionalism. Please be in touch any time if you have questions about your water system. Sincerely, Dave, George and the Watermart Team.

Kathy in Markham
Kathy in Markham
2 reviews Markham, ON
10/10

another great service with Watermart

We've been with watermart for years and are very satisfied with the service each and every time.

The technicians are always polite, reliable, friendly and knowledgeable; whenever I email or call the head office, they're always quick to respond and are happy to answer any questions I have.

Would definitely recommend this company!

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Company Response

Hi Kathy. Many thanks for your business over the years. I'm so happy to hear that you have been consistently happy with our technicians and with the attentiveness of the head office. I also very much appreciate you taking the time to write us such a glowing review and for your recommendations. Please get in touch any time if you have follow up comments or questions. Sincerely, Dave & the Watermart Team.

Angelos in Oshawa
Angelos in Oshawa
4 reviews Toronto, ON
10/10

Water Softener installation

Donna and the whole team were very professional and courteous. They were upfront and informative with the pricing, the options available, and how everything works. There are warranties on the products and Watermart follows up with customers after the service has been completed. I highly recommend them.

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Company Response

Hello Angelos! Many thanks for taking time from your day to send us such a great review. I have passed on your kudos to Donna and she passes back her thanks. I'm very glad to hear that you were happy with the information, pricing and options presented to you. And yes, follow ups are invaluable as a tool for us such that we have an opportunity to improve anywhere we fell short. Please give us a call any time if you have follow up questions. Sincerely, Dave, Donna and the Watermart Team.

Suzanne in Old Toronto
Suzanne in Old Toronto
0 reviews Toronto, ON
10/10

Water filter replacement

Have been a customer of Watermart for a number of years. Have always received prompt, courteous and efficient service from both the Technicians and the Owner.
Would not hesitate to recommend the company.

Suzanne

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Company Response

Hi Suzanne. Many thanks for your business over the years and for your kind words. I'm very happy to hear that you are happy with our service and that you recommend us. Please give us a call any time if you have questions. All the best! Dave and the Watermart Team.

Stan in Toronto
Stan in Toronto
0 reviews Toronto, ON
10/10

Water filtration system

Great customer experience & follow up. Staff who came into house was friendly, professional & experienced. We are very happy with the service Watermart provided. Would highly recommend it to anyone who’s looking to have water filtration system installed

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Private User
Private User
Private User reviews Toronto, ON
10/10

Water filter service

I have been extremely satisfied with Watermart. The install of our filter and the annual service visits since then have all been done in a very professional way. We love the taste of our water! (Hard to drink water anywhere else!)
I would highly recommend this company.

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Company Response

Hello! We certainly love to hear that our customers are happy with the way we do business - and love the taste of our water. It does get increasingly tough to drink restaurant tap water, doesn't it? Thank you so much for taking the time to review us and for recommending us. Please be in touch any time if you have any questions about your water. Sincerely, Dave & the Watermart Team.

Michael in Toronto
Michael in Toronto
0 reviews Toronto, ON
10/10

Water softener install went very smooth and hassle free

I was in the market for a water softener and was bent on a particular model. I found Dave from watermart through Google and he explained to me all the ins and outs of softener ownership. He gave me a good overview of the softener system. The install went smoothly and Ken the installer is able to work through my backsplit home plumbing. I was worried that it took work but it went really well. Ken and Dave are nice to deal with and I'm enjoying quality water now.

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Company Response

Hi Michael. I'm happy to hear that I was able to offer some insight into the different softener options out there. It's also great to hear that you are happy with Kens installation and enjoyed dealing with him. Thank you for your business and for taking the time to write us such a great review. Please be in touch any time if you have follow up questions. All the best, Dave, Ken and the rest of the Watermart Team.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Don Mills, Mississauga, King City, Brampton, Bolton, Alliston, Uxbridge

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
MEMBERSHIPS
Water Quality Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Water Specialist, Certified Installers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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