Mr. Rooter Plumbing Of Ottawa

Drain Services
3900 Russell Rd. Ottawa ON K1G 3N2
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Drain Services
Mr. Rooter Plumbing Of Ottawa
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95%

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Reviews by rating (past 12 months)
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Best of 2020 winner 4 timesBest of 2020winner 4 times

Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (176 reviews)

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Jacqueline in Mississauga
Jacqueline in Mississauga
1 review Gatineau,
10/10

Dripping basement faucet

Very good job done by Jeremy. Very easy to talk with and professional. Went to nearby store for what he needed.
Will call them in the future if needed.

Than you!

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Private User
Private User
Private User reviews Aurora, ON
10/10

Hydro Scrub Main Sewer - remove blockage and roots

Sewer backup in basement shower and floor drain. Paul Upper of Mr. Rooter arrived and assessed situation and clearly explained options, solution, and costs. Resolved issue and supplied video recording of before and after work in sewer lateral. Paul and his assistant maintained a clean work environment and followed covid-19 protocols which was greatly appreciated. I would recommend Mr. Rooter to my friend and neighbors.

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Private User
Private User
Private User reviews Markham, ON
10/10

Sump drain backup

Preventive flushing of sump drain. Professionally performed by Lucas. Situation well explained and possible long term solutions discussed. The preventive maintenance will prevent a lot of headaches down the road.

0 of 1 people found this review helpful.
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Robert in Toronto
Robert in Toronto
1 review Embrun, ON
10/10

blocked toilet... thanks to my 2yo

Thx Lucas!! gr8 job! he was patient, professional, courteous and embodied the reasons why i continue to use Mr Rooter for my plumbing needs! i can always count on their fast and reliable service!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Full cleanout of pipe

Mitch from Mr. Rooter did a splendid job in explaining the plumbing issue, offering full cleanout with advantages, was courteous and respectful, listened carefully, addressed all my questions and cleaned up thoroughly... loved his work ethics and the ease with which we dealt with other company representatives prior to the actual visit. Super happy with results... thank you!

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Nico
Nico
0 reviews Chelsea,
10/10

Outdoor Drain Issue

Technician Luca was great! He was professional and thorough in helping us to properly diagnose our drain issue. Thanks to him, we now know what the problem is and how to move forward to resolve it. Time and money well spent! Thank you.

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Lyne
Lyne
1 review Ottawa, ON
10/10

Unclogging very slow running laundry tub

I had a very slow running laundry tub. Within an hour or so, Paul Upper, the service technician, had resolved the issue. He was very professional, patient with my questions and efficient. He offered different options to address my problem. Thank you for the good work.

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Sanja Greely  in Ottawa
Sanja Greely in Ottawa
1 review Ottawa, ON
10/10

Sewage pump

Excellent work done by Bryan today, very professional, knowledgeable, patient. First time using your service and From now on I know who to call for my services , Also I have to say thank you for customer service

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Company Response

Hello Sanja, thank you for your kind review of Mr. Rooter Plumbing of Ottawa. We are delighted to hear that you enjoyed the service provided by your Ottawa plumber, Bryan. Thanks again for choosing us and have yourself a fantastic day!

SEB in Nepean
SEB in Nepean
0 reviews Ottawa, ON
10/10

Plugged drains in basement - minor flooding

I always call Mr. Rooter when I have any plumbing problems! I request the same Technician, Corey, each time as he is extremely professional, knowledgeable and personable. He always shows sincere concern for my plumbing issues and remembers past visits and outcomes, which helps him to determine and solve any current problems. His level of customer service is outstanding and I'm made to feel that Mr. Rooter truly values my business! I would recommend that anyone needing Plumbing services should call Mr. Rooter! And request Corey if he's in your area :)

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Company Response

Thank you for your review of Mr. Rooter Plumbing of Ottawa. We are delighted to hear that you enjoy the service provided by your Ottawa plumber Corey. Thank you for your kind words and continued trust in our services. It means a lot to our team. All the best!

BevC in Ottawa
BevC in Ottawa
0 reviews Ottawa, ON
10/10

Great Service!

I would like to thanks Will (tech) for being so friendly and professional. He was great! If I ever have any other plumbing issues this company will be my first call. I would highly recommend Mr. Rooter. Thanks for the great service!

Bev C

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Company Response

Thank you for taking the time to write a review based on your recent experience with us Bev! We are delighted to hear that your Ottawa plumber, Will, provided you with service you found to be friendly, professional, and overall great! We appreciate the kind words and your decision to choose Mr. Rooter. Have a great weekend!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
http://mrrooter.ca/ottawa
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.