Mr. Rooter Plumbing Of Ottawa

Drain Services
3900 Russell Rd. Ottawa ON K1G 3N2
Write a Review
Write a Review
Website
HomeStars
Drain Services
Mr. Rooter Plumbing Of Ottawa
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (155 reviews)

Sort by

Works in Ottawa
Works in Ottawa
0 reviews Ottawa, ON
10/10

Floor Drain

Richard was awesome! He showed me what he was doing and explained everything in great detail. I have had Richard do work here before and recommend him to work on any issues you may have. Thanks again Richard!

Was this review helpful?
Megan in Ottawa
Megan in Ottawa
0 reviews Ottawa, ON
10/10

Bathroom stack unplugged, cleaned and flowing

So very thankful to Corey whom I would recommend to anyone. So polite, professional, and informative. This is the second time I have required his services. What a great employee you have. Thank you Corey for your hard work.

Was this review helpful?
L in Ottawa
L in Ottawa
1 review Ottawa, ON
10/10

backed up basement floor drain

I was having water backup into the basement. My technician that day.... What a great guy to take the time to explain, find the problem and fix it! He later checked all the plumbing in the house to make sure everything was working well. Thank you

Was this review helpful?
CB in Toronto
CB in Toronto
1 review Toronto, ON
10/10

Kitchen sink

Mr Rooter’s technician, Paul Upper, did a great job removing the clog from the kitchen sink. He was very professional, knowledgeable, efficient and friendly. I would definitely recommend Hi my and Mr Rooter.

Was this review helpful?
S in Mississauga
S in Mississauga
0 reviews Mississauga, ON
10/10

Pressure tank & switch replacement

Had an issue with pressure tank and called Mr.Rooter.
Richard attended and provided excellent service. Tank & switch were replaced and he took the time to look at all our pluming.

Was this review helpful?
EB in Ottawa
EB in Ottawa
1 review Ottawa, ON
10/10

Plumbing service

Job #159583576 (September 4, 2019)

I was provided with excellent plumbing service and related advice in other areas of the home. I am very satisfied with the service and would recommend his and the company's service.

Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
9/10

Value for money on small job

Needed a small old redundant valve removed from copper pipe. Will (Plumber) was professional, knowledgeable, and service oriented. Estimate was accurate, and the free plumbing home inspection included in the visit was great value for money, off-set the hourly rate that is relatively high. Would certainly use Mr. Rooter again for small job around the home.

Was this review helpful?
Private User
Private User
Private User reviews Ottawa, ON
10/10

Slow kitchen and set tub drains

We were experiencing some back up of water into the set tub when the kitchen sink or dishwasher drained. Our technician took photos, inspected the pipes and ran some tests before giving us the estimate. In hindsight, given the amount of work that was involved, the price was accurate. Access to the pipes was not possible at the optimal basement level due to seized parts (the joy of an older home) which meant working through the kitchen drain pipe to snake the pipe...a long and messy job. In the process, one of the parts developed a leak due to a crack, which our technician undertook to repair on his own time. We really appreciated his efforts and the cost savings. TSP does wonders on the greasy spatters caused with this kind of work. Our technician also recommended steps to prevent this kind of blockage in the future.

Was this review helpful?
Larry katz in Ottawa
Larry katz in Ottawa
1 review Ottawa, ON
10/10

replace toilet and unplug clogged drainage line. Job #159311939

Had a backed up toilet and also had water emerging from basement drain. Technician did diagnosis, figured out problems, provided an estimate and then completed the work. Very professional, helpful, friendly and competent. Was very pleased with the work and would highly recommend the company/ The technician was excellent.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
http://mrrooter.ca/ottawa
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.