Mr. Rooter Plumbing Of Ottawa

Drain Services
3900 Russell Rd. Ottawa ON K1G 3N2
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Drain Services
Mr. Rooter Plumbing Of Ottawa
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95%

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Best of 2019 winner 3 timesBest of 2019winner 3 times

Reviews for Mr. Rooter Plumbing Of Ottawa

Average customer rating:
9.6 10 (149 reviews)

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EB in Ottawa
EB in Ottawa
0 reviews Ottawa, ON
10/10

Plumbing service

Job #159583576 (September 4, 2019)

I was provided with excellent plumbing service and related advice in other areas of the home. I am very satisfied with the service and would recommend his and the company's service.

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Private User
Private User
Private User reviews Ottawa, ON
9/10

Value for money on small job

Needed a small old redundant valve removed from copper pipe. Will (Plumber) was professional, knowledgeable, and service oriented. Estimate was accurate, and the free plumbing home inspection included in the visit was great value for money, off-set the hourly rate that is relatively high. Would certainly use Mr. Rooter again for small job around the home.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Slow kitchen and set tub drains

We were experiencing some back up of water into the set tub when the kitchen sink or dishwasher drained. Our technician took photos, inspected the pipes and ran some tests before giving us the estimate. In hindsight, given the amount of work that was involved, the price was accurate. Access to the pipes was not possible at the optimal basement level due to seized parts (the joy of an older home) which meant working through the kitchen drain pipe to snake the pipe...a long and messy job. In the process, one of the parts developed a leak due to a crack, which our technician undertook to repair on his own time. We really appreciated his efforts and the cost savings. TSP does wonders on the greasy spatters caused with this kind of work. Our technician also recommended steps to prevent this kind of blockage in the future.

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Larry katz in Ottawa
Larry katz in Ottawa
1 review Ottawa, ON
10/10

replace toilet and unplug clogged drainage line. Job #159311939

Had a backed up toilet and also had water emerging from basement drain. Technician did diagnosis, figured out problems, provided an estimate and then completed the work. Very professional, helpful, friendly and competent. Was very pleased with the work and would highly recommend the company/ The technician was excellent.

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Jen in Strathroy
Jen in Strathroy
0 reviews Ottawa, ON
10/10

Slow drain backing up onto floor

Paul was amazing. From the initial quote, which was informative, no pressure & genuine, to the work performed a week later. We were his last call of the day, but his friendly demenour never faltered. He was patient, thorough, and explained everything as he was working. He answered all my many questions, gave us tips & advice on our other plumbing related projects, and he generally made a stressful event actually pleasant, in the end. He really went above and beyond.

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Rita in Ottawa
Rita in Ottawa
0 reviews Ottawa, ON
10/10

Well pump concern

I could not have been more thrilled with the timely and excellent service I received from Mr. Rooter. From the friendly and efficient receptionist to the professional competent technician (Richard) who came to my door the same day. This company gets five stars from me. Furthermore, the service call was provided at no charge! I will be sure to call Mr. rooter should I have a plumbing issue in the future...r

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Nora in Richmond Hill
Nora in Richmond Hill
0 reviews Richmond Hill, ON
9/10

kitchen sink

The technician who came was great and very responsible problem was solved, and he did not leave until he made sure everything was working properly. Based on my experience I would recommend this company. The only downside is that it is quite expensive.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Bathroom Vanity Plumbing

I’m very pleased with the work Mr. Rooter did for me earlier this month. I had bought a new bathroom vanity without getting advice from a plumber. The old vanity had one sink. The new vanity has two. It was a much bigger job than I expected.

The office staff at Mr. Rooter were very patient as I set up and cancelled several different appointments. When I finally DID commit to Mr. Rooter (with whom I’d previously had good experiences), it proved to be an excellent decision. They arrived exactly on time and carried out the work in precisely the time provided in their estimate. They cleaned up all the mess and explained what they had done. I felt completely comfortable having them in my home.

Thanks for a great job!

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Rats in Kanata
Rats in Kanata
1 review Ottawa, ON
8/10

Toilet rebuild

I woke up to the sound of water running and found the toilet was at fault. I called Mr Rooter emergency line and an appointment was set up for later the same day. When the plumber came he inspected the toilet and explained in detail what the situation was and what my choices were. He also explained the cost before he fixed it. He worked tirelessly for around five hours as I had also asked him to check my other two toilets. I was and am completely satisfied.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

main drain problem

Technician Paul Upper went out of his way to come to our house at the end of his day. He spent almost an hour checking all the drains, running the water at each drain, checking the pipes in the basement and explaining in good detail everything he was doing and what must have cause the noise coming from all the drains earlier in the day. He was personable and professional. We would not hesitate to use Mr. Rooter service again.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr. Rooter Plumbing Of Ottawa

Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.

Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Commercial Plumbing
Trenchless Technology
Mr. Rooter® Products

CATEGORIES
Drain Services and Plumbing
WEBSITE
http://mrrooter.ca/ottawa
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
25
RETURN POLICY
Warranties on Labour & Materials
PAYMENT METHOD
Debit, Mastercard, Visa, Amex, Cash
LICENSES
All technicians are licensed plumbers or registered apprentices.
MEMBERSHIPS
1-year memberships with free renewal
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Varying from 30 days to 1 year
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.