Sewer backup in basement shower and floor drain. Paul Upper of Mr. Rooter arrived and assessed situation and clearly explained options, solution, and costs. Resolved issue and supplied video recording of before and after work in sewer lateral. Paul and his assistant maintained a clean work environment and followed covid-19 protocols which was greatly appreciated. I would recommend Mr. Rooter to my friend and neighbors.
Preventive flushing of sump drain. Professionally performed by Lucas. Situation well explained and possible long term solutions discussed. The preventive maintenance will prevent a lot of headaches down the road.
Mitch from Mr. Rooter did a splendid job in explaining the plumbing issue, offering full cleanout with advantages, was courteous and respectful, listened carefully, addressed all my questions and cleaned up thoroughly... loved his work ethics and the ease with which we dealt with other company representatives prior to the actual visit. Super happy with results... thank you!
Technician Luca was great! He was professional and thorough in helping us to properly diagnose our drain issue. Thanks to him, we now know what the problem is and how to move forward to resolve it. Time and money well spent! Thank you.
I had a very slow running laundry tub. Within an hour or so, Paul Upper, the service technician, had resolved the issue. He was very professional, patient with my questions and efficient. He offered different options to address my problem. Thank you for the good work.
Excellent work done by Bryan today, very professional, knowledgeable, patient. First time using your service and From now on I know who to call for my services , Also I have to say thank you for customer service
Hello Sanja, thank you for your kind review of Mr. Rooter Plumbing of Ottawa. We are delighted to hear that you enjoyed the service provided by your Ottawa plumber, Bryan. Thanks again for choosing us and have yourself a fantastic day!
I always call Mr. Rooter when I have any plumbing problems! I request the same Technician, Corey, each time as he is extremely professional, knowledgeable and personable. He always shows sincere concern for my plumbing issues and remembers past visits and outcomes, which helps him to determine and solve any current problems. His level of customer service is outstanding and I'm made to feel that Mr. Rooter truly values my business! I would recommend that anyone needing Plumbing services should call Mr. Rooter! And request Corey if he's in your area :)
Thank you for your review of Mr. Rooter Plumbing of Ottawa. We are delighted to hear that you enjoy the service provided by your Ottawa plumber Corey. Thank you for your kind words and continued trust in our services. It means a lot to our team. All the best!
I would like to thanks Will (tech) for being so friendly and professional. He was great! If I ever have any other plumbing issues this company will be my first call. I would highly recommend Mr. Rooter. Thanks for the great service!
Thank you for taking the time to write a review based on your recent experience with us Bev! We are delighted to hear that your Ottawa plumber, Will, provided you with service you found to be friendly, professional, and overall great! We appreciate the kind words and your decision to choose Mr. Rooter. Have a great weekend!
Mr. Rooter Plumbing ofOttawa and surrounding area residents and businesses need exceptional plumbing services from trustworthy professionals. Mr. Rooter Plumbing of Ottawa offers a world class customer experience from courteous, clean, and respectful professionals in addition to guaranteed work, up front pricing, and no overtime charges. Our highly-trained staff is standing by 24 hours a day, 7 days a week offering service and appointments at your convenience to help you get your life back on track. Contact Mr. Rooter Plumbing of Ottawa today at (613) 746-0000.
Some of the services that we offer are, Plumbing Repair
Drain & Sewer Cleaning
Mr. Rooter® Products