We have been using Watermart for our reverse osmosis system in Toronto for almost 20 years, and we have purchased their systems for second residences in 4 other Canadian cities as well. Since these other locations were too far from Toronto, we had to have other companies install and service Watermarts systems, and none of their technicians have even come close to the level of professionalism and expertise that we have experienced with Watermart.
Ken installed a new system at my parents home today and, as we have come to know and expect, not only is his work is of the highest quality, he is a really lovely person. We have been very cautious during the pandemic about letting service personnel into my parents house, but Dave and the entire Watermart team have earned our trust, so I had no qualms about having Ken install the new system at this time. As always, he arrived precisely within the time window that was scheduled, wearing PPE, and did an outstanding job. He worked diligently, kept everything clean and tidy, and the system is working beautifully. Many thanks to Dave and everyone at Watermart for consistently providing excellent products and fantastic service!
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- Company Response
Hello Susie! Thank you thank you thank you for your business and your referrals throughout many homes, cities and family members! I'm so glad to hear that we installed in your parents home and that you were happy with the work performed by Ken. And yes, you are right, he is a lovely person. We have had to be very careful as well during the pandemic - our techs all have families at home. We have been militant about PPE, distancing, disinfection of everything...Many thanks to you, Susie, for being an excellent customer over the years. Please give us a call anytime if you have questions. Sincerely, Dave, Ken and the rest of the Watermart Team.