Canadian Appliance Source

Appliance Retailers
Toronto ON M9W 1B6
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15 reviews Toronto, ON


FIRST, THE BAIT AND SWITCH: purchased a GE fridge from Canadian Appliance in June; received an email a few weeks later from the salesman (Joseph) that the model was discontinued, and they were replacing it with a different model--naturally more expensive. I called and left numerous messages for Joseph as well as sending emails and when he wouldn't respond, I contacted their "customer service". NEXT, WORST CUSTOMER SERVICE ON THE PLANET; After delivery, I tested the fridge and freezer with 4 fridge/freezer thermometers before I would put any food into it. The thermometers indicated that the freezer never reaches the "safe" zone for freezing, ie. less than 0' F (it is always about 10'F in the freezer). They sent a "technician" who did not understand English. I kept explaining that the FREEZER was not cold enough and he kept saying that the FRIDGE is not too cold and there is nothing wrong. It is now November and I am still waiting for Canadian Appliances to either replace the fridge or issue a refund. Still in debates with them and GE to resolve this issue. I will now need to seek recourse through legal action. STAY AWAY FROM THIS STORE, THEY ARE COMPLETE RUBBISH

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