Reviews

10/10

Daniel just did my annual service on my old gas boiler and he was amazing! Great demeanor, professionalism and very thorough in his service. Belyea Bros has been very consistent in their excellent customer service, knowledge, detailed and thorough work and communication with their customers. This praise is for all at Belyea Bros I’ve dealt with (i.e. calling to make an appointment, after sales/service follow up, technicians).

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Company Response

Thank you Alan for the review on Daniel and the rest of our great team !

Thanks again from all of us at Belyea Bros Limited

10/10

18 years ago I had all new eaves, fascia, soffits, window trim and other aluminum trim put on the house. The colour was a light beige but over the past 15 - 16 years, black stains (dirt and mold?) began to develop everywhere. Some areas where there was more shade were worse than other areas. I checked online reviews and hired Maple Window and Eaves Cleaning after a few emails back and forth with Yitzie, the owner who provided an estimate after I sent some photos of the house exterior. I could have done the window exterior myself but decided to have Yitzie's crew do that as well for the added fair cost. His crew of three, Narase, Daniel and Chris arrived on time and in addition to doing a great job (cleaning the interior of all eaves and downspouts, cleaning the exterior of ALL beige aluminum, cleaning of window exterior), they were all so kind, easy going and professional. The following is MY FAULT. Most of the exterior beige aluminum came out about 70-80% cleaner than before with the remainder coming out like new. Now, had I called to have the exterior cleaned every 2 - 3 years since newly installed, all stains would have likely come out. I noticed the stains beginning about 2 - 3 years after being newly installed and I ignored the stains which just continued to get worse for the past 15 - 16 years. I only wish I hired Maple Window and Eaves Cleaning much sooner. Highly recommended! I included before and after photos.

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Company Response

Thanks Alan,
Im happy we were able to refresh the exterior of your home!

Yitzie

10/10

After some research I first used Ontree in 2005. Jody came by in short order and provided a detailed estimate outline my instructions. In 2012 I was again due for pruning of 4 trees and cabling of two large trees. Jody again was available in short order to provide a detailed written estimate. All of the workers on site have been amazing, thorough, friendly and efficient and open to my small input when I ask for an extra limb or two removed or pruned back a bit more. I find myself now due for more pruning and cable adjustments and will be calling Ontree very soon.

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Company Response

Thank you for the kind comments Alan, we appreciate it.

Looking forward to providing you service in the coming years!

10/10

Around March 2018 I contacted a large waterproofing company with excellent reviews on HomeStars. I had a partial flood in my basement after a thaw of snow in February followed by rain a few days later. Vladimir (the father) with his two sons Alex and Eugene, who would do the work, were made available to me as I had some specific questions. As a result I hired them and they were available to do the work almost immediately. They worked everyday including weekends until the job was done. They excavated and properly waterproofed about 1/3rd of the exterior of my foundation, the only areas of concern. After the job was complete they advised me that there would be some settling of the backfill (this is normal once an area is excavated) even though they compacted it as they backfilled to grade. He advised they would return in some weeks to add more soil and for me to contact them anytime if I had any concerns. Wow I wasn't expecting them to add more soil after settling but this was a much appreciated additional service. As promised, they did return to add more soil to bring the settled areas back up to grade. In fact after they added soil some weeks after completing the waterproofing, I had an unrelated issue along my rear yard fence and called them if they could bring me some additional bags of soil at their convenience. Within a few days, they delivered several bags of excavated soil as a favour to me, no charge even though my home is in east Toronto. They again advised should I have any concerns in the future, to contact them. Last week we spoke again as a follow-up and they offered to do some minor concrete repairs for me for free. When they were doing the waterproofing 6 months ago, they noticed I had some cracks and chips in my concrete walkways. They came by yesterday and repaired 2 concrete slabs with cracks and broken off pieces of concrete. They thanked me for being a great customer and it goes both ways. Vladimir, Alex and Eugene are very kind, professional, knowledgeable and hard working. They do the job right!

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words, Alan, it was a pleasure working for you!

10/10

After learning I needed a sump pump installed, i knew my electrical panel had no additional room left to add any more circuits for 2 dedicated receptacles for the new sump pump and back up sump pump. I called my electrician and found he retired. He advised me to check the ESA website and check the box ACP as he recommended I chose an ACP certified electrician for my future needs. I found a couple of ACP electricians in my neighbourhood and received estimates in a timely fashion. KNT Electric's estimate was lower and I chose them. The estimate was very detailed, listing the cost of the individual work and parts line by line. The work was able to be started in a short time which I appreciated. Ken, the electrician assigned to my work, came when promised. He was hard working, reliable and kind. The work (new exterior mast and wiring, meter moved to the exterior, new electrical panel and breakers, removal of old separate main, air conditioning panel with screw in type fuses and sub panel, 2 additional dedicated receptacles, new ground wires for gas and water lines, relocation of 110 volt and 220 volt clothes dryer receptacles) was completed in a few visits. I met Tim, the owner on a couple of occasions and had contact with him over the phone and via email. I found Tim to be easily available and responded to any questions I had in a very timely manner with thoroughness. I trust Tim, Bill and the workers employed by them and would not hesitate to contact them for any future electrical needs.

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Company Response

Thank you Alan- Sorry that you house has been a little chaotic for a bit. I will let Ken know of your praise - Glad to have been of service.

2/10

Have an old tired looking cast iron tub. After the job was done and waiting sometime before opening the bathroom door and inspecting the work, I first was impressed how good the tub and new finished looked. But soon after it was obvious there was too much spray added in an area which caused a raised drip from the top of the tub down the side to the bottom where there was a small blob at the end of the drip. This drip was along the side but near the end of the tub at the opposite end of the faucet. No one in the family used the tub that day or even the evening before to ensure the tub area was dry. I inspected it that morning and tub and everything in the tub area was completely dry. I called the company and a woman answered and asked some questions as to the location of the drip and if it was raised or concave. She agreed that it was a result of overspray as the drip was raised. Then the owner stated it was due to a dripping faucet. The faucet is 3 feet away from where the drip was and I replaced the faucet cartridge months earlier as it was getting stiff to turn the temperature handle. I am very handy and keep on top of all maintenance inspections and issues with the house, car, etc. So they came back to re-spray. Later when I checked their work, it was obvious they only masked off the immediate area about a 2-3 inch section on either side of the drip and re-sprayed and polished only the area they repaired. So now I had a definite noticeable raised line where the tape was used going down the sides of the tub and along the bottom as the repair made the paint thicker there. Now the area that was not re-sprayed around 2 feet on either side of this "repair" was not glossy anymore like it was previous to their touch-up and the area re-sprayed. I felt it and it was now rough like 120 grit sandpaper. Obviously they did not cover the wider area around the tape to ensure the overspray did not spray there. OR they could have polished that whole area to smooth out the overspray and bring it back to the gloss their initial spray and the smaller repaired area had. Following their instructions, prior to the initial work, I had bought Palmolive liquid dishwashing soap and mixed it with water into a hand sprayer. We used this to wash our tub as instructed and it did a good job. However the tub now did not look much better than before other than being whiter because of the shoddy "repair". I did not call them back again to have them correct this issue as when I did this before, they blamed a supposed dripping faucet from 3 feet away and I don't need to hear another false excuse. Mistakes happen to everyone but just admit to it and look after it. Now the "warranty" is over and I hate giving poor reviews and that is why I did not post this sooner but after all this time, my wife and I still occasionally mention how this was a waste of money. I will say the woman who answered the phone and the technician and owner who came by the home for the repair were kind but the earlier false excuse really put a sour taste in my mouth. I should have left the raised drip mark as it was as it looked much better than after the partial repair. It's too bad as I had high hopes for this type of repair given the amount of very high reviews.

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10/10

During the recent snow thaw followed by a couple days of rain I experienced a low-level flood in my basement originated from a corner area of my house. I looked up Homestars.com for well-reviewed waterproofers in the Toronto area. As a result, I contacted A and A Masonry and another company. David from A and A Masonry arrived in short order to provide an estimate. He also brought along the waterproofing crew in the event I had any specific questions for them. I found David to be kind, informative and professional. As I had done a lot of research into waterproofing materials and techniques, I did have some questions that the waterproofers in attendance answered to my satisfaction. After receiving estimates from the two companies, I called my father in-law who had his whole exterior foundation waterproofed and insulated about 6 years earlier. It was then I realized he had used A and A Masonry as recommended by Homestars reviewers. He advised me they were very hard working, kind and did a thorough and clean job. Now my father in-law is a retired tradesman and is a perfectionist like me so I know he kept an eye on the work and his opinion to me would have more merit. Now A and A Masonry’s estimate was higher than the other well-reviewed company but now with the extremely high endorsement from my father in-law, I chose A and A Masonry to do the work as I wanted to be as certain as possible of a future dry basement. I was surprised at how soon they were able to begin work given the news advising of several homes in the Toronto area with water damage due to the melting snow with rain afterwards. The waterproofers that I was introduced to during the estimate process were a father, Vladimir with his two sons, Alex and Eugene. Just as my experience with David Vena, Vladimir, Alex and Eugene were so kind, hard working, very thorough in their work and patient with me (as I said earlier I am a perfectionist and questioned them along the way during their work and they always kept me informed and treated me with kindness, patience and professionalism). They arrived everyday including Saturday and Sunday until the work was completed and the area cleaned. As a bonus, this company also does concrete work so after the new fill settles for several months or longer, they can be hired to repair the concrete if any needed to be broken up during the waterproofing process. I highly recommend A and A Masonry.

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Company Response

Thanks Alan!! I love this review, and will pass it on to the men. I'm proud of those guys. --Andy