It was a pleasure to meet our service person, Zack. He is very respectful, has excellent customer service skills and was very thorough in his work. He was very clean and an excellent communicator.
We wanted to have our chimneys checked because they had not been swept since we moved in our house. Nathan inspected them and did a quick fix. His explanation were clear and we would definitely call the company for future maintenance. Highly recommend!
A1 was great to work with. I needed my chimney taken done to the roof floor and rebuilt. The job was done quickly, professionally and was affordable. I’m very happy with their work and would highly recommend them.
Quick, professional and great attention to detail. I highly recommend this company. Robert was friendly and provided a fair quote. The work was completed later that week and the staff were punctual, efficient and VERY tidy. They took care to vacuum debris and returned the hose in a tidier fashion that I had left it! The chimney looks great and I am 100% satisfied with the work done. Thank you!
Very professional from first contact with the company through to completion of the job. Owen, the repair rep, was very friendly, experienced, knowledgeable and took the time to describe the problem, available repair options and pricing. Doesn't get much better than that!
I had a wood stove insert that was installed into an existing fireplace by the previous owner of my home, but the installation was not up to code. I reached out to A1 Quality Chimney to help remove the insert and get the fireplace running safely again. Aaron and Owen took the time to explain why this job could be a lot more complicated than I originally thought, and suggested I take on the project myself to save some money (as otherwise it would cost severals hundreds to do). He walked me through all the instructions and even gave me his cell in case I run into any trouble and need some help.
These guys are really helpful and genuine people, and they're looking out for your best interest. I haven't had a chance to see them in action yet, but I'm sure the quality of their work will be as good as their customer care. I will definitely be calling them in the future for chimney cleaning/service.
Highly recommend this company. They went above and beyond to help us resolve our problem. It’s excellent “old fashioned” service,with attention to detail that is rare today. You can feel confident in calling them
Aaron called promptly after asking for quotes to enquire about the type of chimney, how frequently was cleaned (it hasn't) and explained that Spencer will do the cleaning and an inspection of the wood fireplace chimney. Spencer was very punctual and careful. There was no dust around and everything was left in place as before he came. Very friendly and professional service. Thank you Aaron and Spencer!
A-1 did great job. Spencer was on time (actually a few minutes early). He explained what he was going to do & also showed me how to open & close the damper since this is our first wood burning fireplace. He thoroughly cleaned both of our fireplaces/chimneys & left the surrounding area spotless. I would definitely recommend A-1 Quality Chimney to anyone needing their chimney inspected & cleaned.
2012 and 2013 Consumer Choice Award winner for Chimney Services.
A-1 Quality Chimney is an award-winning, full-service chimney company that has been serving homeowners in Toronto and surrounding areas for 30 years.
Chimney cleaning, masonry repair and general maintenance is essential to preventing fire and ensuring safe operation of wood, oil, coal and gas burning appliances. With over 60,000 customers, we service thousands of fireplaces, wood stoves, pizza ovens, gas fireplaces, furnaces and other heating appliances.
When it comes to chimney repairs and chimney rebuilds, we are able to address any masonry issues that arise. Above the roof line, chimneys bear the brunt of our cold winters and hot summers and diagnosing and addressing masonry issues is our specialty. Once you are ready for your repairs, we’ll get it done, on-time and on-budget.
Having been in the business for so long, most of our customers come back to us year after year. And so we strive to give you the best service we can and ensure you and your family are safe and warm.