A1 Quality Chimney Cleaning & Repair

Chimney Build & Repair
48 Fieldway Rd., 2nd Floor Toronto ON M8Z 3L2
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A1 Quality Chimney Cleaning & Repair
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98%

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Best of 2020 winner 7 timesBest of 2020winner 7 times

Reviews for A1 Quality Chimney Cleaning & Repair

Average customer rating:
9.9 10 (176 reviews)

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AnaBela Taborda
AnaBela Taborda
0 reviews Toronto, ON
10/10

Chimney and wood stove cleaning

During this pandemic time, the majority of companies try to bill you for unnecessary work, and unless you have a big install or repair they don't even bother to show up, but A-1 was honest from the moment they answered my call, have fantastic customer service, professional service, on time and great attention to detail. I recommend A-1 Quality Chimney Cleaning & Repair without hesitation

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Company Response

Thanks, AnaBela! We are always happy to help. I was so happy we were able to get you your WETT inspection report for the insurance so quickly.
Best, Kelley

Bas from Toronto
Bas from Toronto
3 reviews Toronto, ON
10/10

Chimney Cap

In July I noticed my chimney cap was gone. So I contacted A1 Quality Chimney.

Aaron give me a quote for a new chimney cap and arranged for somebody to come out in a couple days to install it. It was installed in 15 minutes
Very satisfied

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Company Response

Thanks for the great review, Bas! I'm glad we were able to come out so quickly!

camila in North york
camila in North york
1 review Toronto, ON
10/10

Stellar customer service

The staff from this company is phenomenal. From the moment you book your appointment until the service is completed, you deal with polite, knowledgeable people. Tony just came to our place to check the fireplace and to teach me how to use it. What a nice guy who really knows his craft. I highly recommend their service!

1 of 1 people found this review helpful.
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Company Response

Hi Camila, It was a pleasure speaking with you the other day and I'm so happy that Tony was able to walk you through everything! I hope you have a great season enjoying your new fireplace!
- Kelley

Mariela from Brampton
Mariela from Brampton
4 reviews Brampton, ON
10/10

Chimney cleaning and firebox repair

I called the company to book an appointment based on the reviews in Homestars and I'm happy I did! The appointment was booked for a time 2 weeks from the call but I was told that if they had an opening they will call me back. Shortly after I got a call and the appointment was bumped 1 week earlier. Odene came to do the fireplace cleaning and repair some missing mortar in the firebox. I also had some questions about the chimney and underneath it in the basement. He was very friendly and took the time to answer all the questions and explain the answers to me.
I am now confident that the fireplace is in good working order and I'm ready to enjoy it again in the winter.
Thank you!

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Company Response

Thank you for the wonderful review, Mariela! We were very happy to get everything set up for you so you can operate the fireplace safely.

Private User
Private User
Private User reviews Brampton, ON
10/10

Chimney cleaning and stack repair

Excellent friendly service.
They cleaned both my fireplaces and reinstalled a cap which had blown off one of the stacks.
I was given their name from another home owner who had also had a positive experience.

1 of 1 people found this review helpful.
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Company Response

Thanks for the amazing review! Nathan was very glad to hear it!
Best, Kelley

Hugh in Toronto
Hugh in Toronto
0 reviews Toronto, ON
10/10

Chimney cleaning and Cap mesh installation

The people at A1 took really good care of us. The first tech was unable to install the mesh on our chimney cap (didn't have a tall enough ladder). However, he did a good job with the cleaning of our chimney and fireplace. When we followed up for the mesh installation, A1 were apologetic for the delay and sent Owen out quickly to handle it. The mesh was installed, the cap replaced and secured with our complete confidence. Thanks so much. Would absolutely recommend.

1 of 1 people found this review helpful.
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Company Response

Thanks for that great review, Hugh! I'm glad we were able to get the chimney cap resolved. I've let Owen and Odene know about your kind words as well.

Mike in Toronto
Mike in Toronto
1 review Toronto, ON
10/10

Wood Burning Fireplace Inspection and Cleaning

A1 Quality Chimney Cleaning & Repair was recommended to us by a friend of mine and we couldn't possibly be more happier with the experience. The staff at the office were polite and professional (even thought it's into their busy season now), and the tech that came out, Owen, was excellent and extremely knowledgable. He let us know in great detail what work was required and the reason for each step of the process. It was like going to fireplace school! He returned a few days later with the necessary parts and completed some minor repairs that were needed (some in a very cramped attic). He even returned a third day to do some work on the roof that couldn't be done in the rain. A truly enjoyable experience from beginning to end!

1 of 1 people found this review helpful.
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Company Response

Thanks for the amazing review, Mike! Our goal is that you are able to USE your fireplace safely and easily.

Robert from Toronto
Robert from Toronto
4 reviews Toronto, ON
10/10

Excellent across the board

A cold call to Aaron, from a website, and they set us up for a chimney cleaning, with an on the spot quote. Technician Tony gave us a call apologizing he'd be 15 minutes late, arrived before 15 minutes, and did a terrific job of cleaning a very sooty chimney, and keeping everything spotless. Afterwards we noticed a bracket to anchor the chimney pop-top had gone missing (it had come loose). When I brought it to their attention, Kelley from the office actually dropped off a spare they had at the office, no charge, on his way home. The final cost plus HST was exactly what they had quoted for cleaning and inspection. It has been quite awhile since we have had this kind of kindness, sensitivity and care. Everyone was so helpful and considerate at every step. Be sure we will be putting them in our annual contact list, a and recommending them to anyone who needs their flues spruced up! Thank you Aaron, Tony and Kelley!

1 of 1 people found this review helpful.
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Company Response

Thanks Bob! It was a pleasure working with you and your daughter. I was happy to help with your lock-top damper as well.
Best, Kelley

Private User
Private User
0 reviews Vaughan, ON
10/10

Chimney repair

I just had a chimney repair done with A1-Quality Chimney, James and Mike are truly very experienced workers. The job was excellent and amazing from start to finish, highly, highly recommend this company 100percent. Robert explained everything that needed to be done. They contacted me within 24 hours of my request for a quote after contacting 7 different companies. Thanks again for the fantastic job.

1 of 1 people found this review helpful.
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Company Response

Thank you for the amazing review and glad you are happy with the work and the result! We expect that chimney to last a LONNNG time!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Quality Chimney Cleaning & Repair

2012 and 2013 Consumer Choice Award winner for Chimney Services.

A-1 Quality Chimney is an award-winning, full-service chimney company that has been serving homeowners in Toronto and surrounding areas for 30 years.

Chimney cleaning, masonry repair and general maintenance is essential to preventing fire and ensuring safe operation of wood, oil, coal and gas burning appliances. With over 60,000 customers, we service thousands of fireplaces, wood stoves, pizza ovens, gas fireplaces, furnaces and other heating appliances.

When it comes to chimney repairs and chimney rebuilds, we are able to address any masonry issues that arise. Above the roof line, chimneys bear the brunt of our cold winters and hot summers and diagnosing and addressing masonry issues is our specialty. Once you are ready for your repairs, we’ll get it done, on-time and on-budget.

Having been in the business for so long, most of our customers come back to us year after year. And so we strive to give you the best service we can and ensure you and your family are safe and warm.

CATEGORIES
Chimney Build & Repair, Chimney Sweeps, and Fireplaces
SERVICES
Chimney sweeping, chimney cleaning, animal and nest removal, chimney rain and animal caps, WETT inspections, chimney inspections, chimney flue tile repair, chimney rebuilds, masonry repairs, bricklaying, damper repair, chimney liner installations
WEBSITE
https://a1qualitychimney.com
YEAR ESTABLISHED
1981
PAYMENT METHOD
Cheque or Cash
LICENSES
Municipal, TSSA, WETT
MEMBERSHIPS
Better Business Bureau (A+)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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