A1 Quality Chimney Cleaning & Repair

Chimney Build & Repair
48 Fieldway Rd., 2nd Floor Toronto ON M8Z 3L2
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A1 Quality Chimney Cleaning & Repair
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98%

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Reviews for A1 Quality Chimney Cleaning & Repair

Average customer rating:
9.9 10 (165 reviews)

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W
W
2 reviews Markham, ON
10/10

Chimney Rebuild

Our 40 year old brick chimney was falling apart. We had estimates from 7 different companies giving us various different opinions on the "fix".

Bob took the time to carefully explain why we needed the work and explained the root cause of our issue.

His work solution, although more than some of the other estimates, was correct. As we dismantled the chimney the lower bricks just crumbled (other companies said they looked "fine").

Mike and James were efficient and very professional. Amazing service, a high quality job and most importantly what seems to be the right job.

2 after images, 3 before

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Company Response

Thanks for the great review! We definitely want your chimney to LAST. Let us know if you need anything in the future. - Kelley

Private User
Private User
Private User reviews Toronto, ON
10/10

Chimney Tile and Cap Installation

Owen and the entire team at A1 Quality and Chimney went above and beyond in helping me put a cap on my chimney. They sent a technician over late on a Friday night through bad weather when I first called, and they followed up several times to ensure the job was completed as soon as the weather allowed. I couldn't recommend them any more.

1 of 1 people found this review helpful.
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Company Response

Thanks for the kind words! We're so glad we could help :)

Private User
Private User
Private User reviews Toronto, ON
10/10

Flue repair on our old two story house - Top notch service!

Odene, a service technician from A1 Quality Chimney Cleaning & Repair, just left our home. He was here to seal cracks around our fireplace flue today. Odene was as professional and personable as they come. We couldn't be happier.

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Company Response

Thank you so much for your kind feedback. We'll pass your message along to Odene and let him know. We're very proud to have him on our team. Have a great summer!

Jean H. in Etobicoke
Jean H. in Etobicoke
0 reviews Toronto, ON
10/10

Excellence is What You Get with A-1 Quality Chimney

3 fireplaces and chimneys cleaned (2 unblocked) and inspected with immaculate service, promptly and at our convenience. Owen and his staff are expert, polite and pleasant. Owen later shared his expertise and knowledge generously when an unusual issue arose with one of our fireplaces and provided a practical solution to boot. These people are Professionals all the way. They have the most appropriate name for their company. We don't see how anyone could ever regret choosing them.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your wonderful review! Our goal is simply to make your fireplaces safe and functional - period. That said, I'm extremely happy we were able to solve your issue to your satisfaction!

Denise G.
Denise G.
4 reviews Toronto, ON
10/10

BEST SERVICE EVER!

We had our chimney cleaned and inspected by Ryan from A1 service---he was super friendly, super knowledgeable and super fast. Our chimney had not been cleaned in several years in our very old house---Ryan did the job expertly and very fast. If you're looking for chimney and fireplace work, don't look further. Ask for Ryan if you can.

1 of 1 people found this review helpful.
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Company Response

Thanks for the great review and letting us know about the chimney sweep that Ryan did!

Francisco in Etobicoke
Francisco in Etobicoke
0 reviews Toronto, ON
10/10

Chimney sweep made to enjoy

Ryan was amazing, great conversation and company while eating my snack he was working and very polite keeping a very nice conversation. Five stars are not enough to recommend them.

1 of 1 people found this review helpful.
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Company Response

Thanks, Francisco! It was a pleasure working with you! - Ryan

Rob in Toronto
Rob in Toronto
0 reviews Toronto, ON
10/10

Smoke seepage

We had a problem with smoke seepage with our open fire in our new home and felt we had tried everything to resolve without success (we were resigning ourselves to installing a wood fired stove. Owen was really helpful in taking the time and talking me through the steps to check in advance to avoid a service call. These resolved the issue. We have some work to do in future on our flue and I'll certainly use A1.

1 of 1 people found this review helpful.
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Company Response

Thanks for the amazing review, Rob! We're glad we could walk you through it without needing the service call. We'll be happy to help as soon as you're ready for the other repair.

Toronto Designers - Susan Abramson
Toronto Designers - Susan Abramson
1 review Toronto, ON
10/10

Excellent attention to customer satisfaction!

Kelley was amazing to work with. Very responsive and he took extra care to be sure we understood how far the new hearth had to come out. I highly recommend!

1 of 1 people found this review helpful.
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Company Response

Thanks so much, Susan! I'm glad we were able to solve everything for you and your client! Let me know if you need any help in your future projects.

Private User
Private User
Private User reviews Toronto, ON
10/10

Cap and Cleaning

Great service. Had Cleaning and New Cap put on. Nathan took care of the cleaning part. Very quick and professional. Odene had the task of the cap. Had the challenge of the custom liner that was installed. Very upfront with us, as the first cap would not fit correctly and need to come back. Odene made sure no more birds could get in and sealed everything up. Even took a picture to show us.

1 of 1 people found this review helpful.
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Company Response

Thanks for your review! We're glad that we were able to get everything up and running before the holidays!

Thom in Mississauga
Thom in Mississauga
1 review Toronto, ON
10/10

Super helpful advice!

We were having issues with a gas “log set” fireplace in the house we moved into a while ago. When we operated it, we could smell the exhaust from the fireplace in the house. I called many fireplace companies and chimney companies to find SOMEONE who could help solve the problem so we could enjoy the fireplace!

Long story short, I called A1 and Kelly spent quite a bit of time to help troubleshoot the problem and provided helpful suggestions to resolve the problem. In the end, I think we will likely convert this fireplace BACK to a wood burning fireplace in the Springtime and will have A1 do that work for us.

Thanks so much to Kelly for his patience and knowledge in helping me out with this. We will DEFINITELY use A1 when we convert to wood burning. I always appreciate working with people who want to understand FIRST what the situation is and THEN propose solutions rather than quickly assessing whether there’s an easy path to money before spending time with a potential customer. I look forward to working with A1 in the future!

2 of 2 people found this review helpful.
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Company Response

It was a pleasure speaking with you, Thom! I can't wait to help you get the fireplace going again this Spring! - Kelley

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Quality Chimney Cleaning & Repair

2012 and 2013 Consumer Choice Award winner for Chimney Services.

A-1 Quality Chimney is an award-winning, full-service chimney company that has been serving homeowners in Toronto and surrounding areas for 30 years.

Chimney cleaning, masonry repair and general maintenance is essential to preventing fire and ensuring safe operation of wood, oil, coal and gas burning appliances. With over 60,000 customers, we service thousands of fireplaces, wood stoves, pizza ovens, gas fireplaces, furnaces and other heating appliances.

When it comes to chimney repairs and chimney rebuilds, we are able to address any masonry issues that arise. Above the roof line, chimneys bear the brunt of our cold winters and hot summers and diagnosing and addressing masonry issues is our specialty. Once you are ready for your repairs, we’ll get it done, on-time and on-budget.

Having been in the business for so long, most of our customers come back to us year after year. And so we strive to give you the best service we can and ensure you and your family are safe and warm.

CATEGORIES
Chimney Build & Repair, Chimney Sweeps, and Fireplaces
SERVICES
Chimney sweeping, chimney cleaning, animal and nest removal, chimney rain and animal caps, WETT inspections, chimney inspections, chimney flue tile repair, chimney rebuilds, masonry repairs, bricklaying, damper repair, chimney liner installations
WEBSITE
https://a1qualitychimney.com
YEAR ESTABLISHED
1981
PAYMENT METHOD
Cheque or Cash
LICENSES
Municipal, TSSA, WETT
MEMBERSHIPS
Better Business Bureau (A+)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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