A1 Quality Chimney Cleaning & Repair

Chimney Build & Repair
48 Fieldway Rd., 2nd Floor Toronto ON M8Z 3L2
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A1 Quality Chimney Cleaning & Repair
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Reviews for A1 Quality Chimney Cleaning & Repair

Average customer rating:
9.9 10 (158 reviews)

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Toronto Designers - Susan Abramson
Toronto Designers - Susan Abramson
1 review Toronto, ON
10/10

Excellent attention to customer satisfaction!

Kelley was amazing to work with. Very responsive and he took extra care to be sure we understood how far the new hearth had to come out. I highly recommend!

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Company Response

Thanks so much, Susan! I'm glad we were able to solve everything for you and your client! Let me know if you need any help in your future projects.

Private User
Private User
Private User reviews Toronto, ON
10/10

Cap and Cleaning

Great service. Had Cleaning and New Cap put on. Nathan took care of the cleaning part. Very quick and professional. Odene had the task of the cap. Had the challenge of the custom liner that was installed. Very upfront with us, as the first cap would not fit correctly and need to come back. Odene made sure no more birds could get in and sealed everything up. Even took a picture to show us.

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Company Response

Thanks for your review! We're glad that we were able to get everything up and running before the holidays!

Thom in Mississauga
Thom in Mississauga
1 review Toronto, ON
10/10

Super helpful advice!

We were having issues with a gas “log set” fireplace in the house we moved into a while ago. When we operated it, we could smell the exhaust from the fireplace in the house. I called many fireplace companies and chimney companies to find SOMEONE who could help solve the problem so we could enjoy the fireplace!

Long story short, I called A1 and Kelly spent quite a bit of time to help troubleshoot the problem and provided helpful suggestions to resolve the problem. In the end, I think we will likely convert this fireplace BACK to a wood burning fireplace in the Springtime and will have A1 do that work for us.

Thanks so much to Kelly for his patience and knowledge in helping me out with this. We will DEFINITELY use A1 when we convert to wood burning. I always appreciate working with people who want to understand FIRST what the situation is and THEN propose solutions rather than quickly assessing whether there’s an easy path to money before spending time with a potential customer. I look forward to working with A1 in the future!

1 of 1 people found this review helpful.
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Company Response

It was a pleasure speaking with you, Thom! I can't wait to help you get the fireplace going again this Spring! - Kelley

Justin in Toronto
Justin in Toronto
1 review Toronto, ON
10/10

Sweep and Repair

We've been hoping to get our fireplace working for a while. I wish I had called A1 sooner.

Nathan from A1 was excellent, as was the price for the cleaning and repair work.

Nathan showed up right on time, walked me through what was required, did the work, and made sure to keep our home nice and clean in the process.

I'd highly recommend A1!

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Company Response

Thanks for the great review, Justin! Glad we could get your fireplace going again before the holidays!

daniel in Scarborough
daniel in Scarborough
1 review Toronto, ON
10/10

Chimney

I opened my home for a man named Nathan it was quick easy he answered any of the questions that I had about a fireplace and home care for it.

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Company Response

Thank you for the review, Daniel! If you have any other questions about the fireplace, don't hesitate to let us know.

Jim from Toronto
Jim from Toronto
2 reviews Toronto, ON
10/10

New chimney Liner

Gas company told me i needed to get a new liner installed or they would redtag the gas line. I called A1 and it was pretty much a seamless experience. Owen did the estimate and came back the following week to install. A very nice and knowledgable fellow, he walked me through the process and I am very satisfied with the results. No hesitation in recommending this company for your chimney requirements.

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Company Response

Thanks for the review, Jim! Owen was very happy to be able to help you resolve the gas venting so quickly.

Connor in Etobicoke
Connor in Etobicoke
1 review Toronto, ON
10/10

Gas Boiler Chimney Liner Replacement

Special thanks to Bob with his incredible customer service.

A-1 Chimney are very professional, kind, and knowledgeable people.

I would not hesitate to recommend this company to my friends and family.

They deserve your business, and you deserve the best.

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Company Response

Thanks for the amazing review, Connor. We appreciate your kind words. Bob and Owen were happy to help.

Private User
Private User
Private User reviews Oakville, ON
10/10

Chimney Cleaning

A1 Quality Chimney Cleaning called the day before the appointment to confirm and Ryan showed up on time. He did the cleaning in a reasonable time and left the area worked in better condition than before the appointment. A pleasant professional and the cost was less than some of their competitors

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Company Response

Thank you for taking the time to write this! We showed Ryan your kind message and it made his day.

Private User
Private User
Private User reviews Toronto, ON
10/10

Chimney Cleaning

I have tried other chimney cleaning services over the last 40 years of home ownership. I am in North York and burn wood in two air tight stoves/inserts. A-1 Chimney Service has always surpassed my expectations. They have and continue to be courteous, prompt, fair in price and professional in their work. I highly recommend them.

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Company Response

Thanks for the great review! We appreciate your recommendation and will always be happy to help you with your stoves and their maintenance.

Alex
Alex
2 reviews Toronto, ON
10/10

Amazing chimney

Fantastic service from start to finish! I got a next day appointment and Nathan showed up exactly on time. He did a thorough job, kept everything clean and offered some great advice for having fires and ongoing care. He was extremely honest and explained that other companies can sometimes get you to unnecessary work when everything is actually in good condition. Will definitely be using A1 for our yearly inspection and cleaning!

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Company Response

Thanks, Alex! Nathan was pumped to hear about your review and we'll be happy to see you next year!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Quality Chimney Cleaning & Repair

2012 and 2013 Consumer Choice Award winner for Chimney Services.

A-1 Quality Chimney is an award-winning, full-service chimney company that has been serving homeowners in Toronto and surrounding areas for 30 years.

Chimney cleaning, masonry repair and general maintenance is essential to preventing fire and ensuring safe operation of wood, oil, coal and gas burning appliances. With over 60,000 customers, we service thousands of fireplaces, wood stoves, pizza ovens, gas fireplaces, furnaces and other heating appliances.

When it comes to chimney repairs and chimney rebuilds, we are able to address any masonry issues that arise. Above the roof line, chimneys bear the brunt of our cold winters and hot summers and diagnosing and addressing masonry issues is our specialty. Once you are ready for your repairs, we’ll get it done, on-time and on-budget.

Having been in the business for so long, most of our customers come back to us year after year. And so we strive to give you the best service we can and ensure you and your family are safe and warm.

CATEGORIES
Chimney Build & Repair, Chimney Sweeps, and Fireplaces
SERVICES
Chimney sweeping, chimney cleaning, animal and nest removal, chimney rain and animal caps, WETT inspections, chimney inspections, chimney flue tile repair, chimney rebuilds, masonry repairs, bricklaying, damper repair, chimney liner installations
WEBSITE
https://a1qualitychimney.com
YEAR ESTABLISHED
1981
PAYMENT METHOD
Cheque or Cash
LICENSES
Municipal, TSSA, WETT
MEMBERSHIPS
Better Business Bureau (A+)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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