Reviews

10/10

I wanted to change two older windows in my house. I called a number of different companies, and Optima's prices were the most competitive. Yulia, the sales rep, was excellent: she was really friendly and not too pushy. She gave us different options for the type of windows, and she helped us to get what we wanted. I've been in contact with her a number of times in the past weeks as we've waited for the windows to be ready and to organize the installation, and Yulia always responds quickly and politely. The installation was yesterday. The guys were polite, on time, and clean. Even though it was rainy and miserable outside, they did not track any water or dirt inside. The windows are very nice and seem to be working fine. They are definitely easier to clean, and they are so much better at keeping cold air out than the older windows I replaced, so I'm happy. I will definitely recommend Optima. Thanks, Mark

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Company Response

Thank you very much for sharing your experience replacing Energy Efficient Windows and doors with Optima Windows and doors in Toronto and we hope we can be of service again to yourself or a family member. We can be reached at 647-800-6973.

10/10

I recently had a very good experience with Tropical. I called a number of other companies for quotes to add to the blow-in insulation that I already had, and they all charged a minimum of $1000 plus tax regardless of the square footage of my attic (about 500 square feet). Tropical, however, gave me a much lower price ($700 plus tax) based on the size of my house. What really sold me, besides the price, was the consultation. Gary was very thorough and polite when he came to inspect my house. I made him aware that I wanted my attic done as part of the Enbridge rebate. Gary double-checked his measurements to make sure that this job would qualify for the rebate, and he had me double-check with the energy auditor. It's all going to work out, but it was nice that Gary didn't just simply book the job without making sure that it was exactly what I wanted. The work was done today. The Tropical team was on time, courteous, and clean, and now I have R-60 in my attic before winter comes. Great! I would definitely recommend Tropical.

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Company Response

Hello Mr. Irvine,
Thank you so much for taking the time to give us such useful feedback. We pride ourselves and providing quality service and that also means fair pricing. Gary is an excellent estimator and we're pleased he is part of our team. We're so happy we could give you a good experience with your home improvement project. Having enough attic insulation really is one of the most cost effective way to improve home efficiency.
Thanks again from Team Tropical!

10/10

Convertible installed a new high-efficiency furnace and a new tankless water heater (gas) a few weeks ago, and it was overall a very positive experience. I had a few companies give me estimates, but I went with Convertible because of how Mike, the sales rep, was very clear and straightforward with my options. He laid out what he thought my house needed without trying to push only the most expensive options. On the day of the installation, the guys were very polite and clean. I live in an older semi with a shared driveway, and so it took some careful planning to figure out where to vent both the furnace and the tankless. The installers gave me a few different options and showed me exactly what each would look like before they started, which was very helpful. They also made sure to seal up the old furnace vent (through a chimney) with foam so that cold air could not get back down, which I appreciated. So far, the tankless has been working great, but I have not yet had to use the furnace. I have used also Convertible in the past for my air conditioner and for servicing, and I recommend them to others.

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Company Response

Mark, on behalf of Michael and all our staff, we want to thank you for your kind review. We are so appreciative. Thank you very much. Please remember to register your serial number online.

Marnie Amodeo, GM

10/10

I was really satisfied with the work that was recently done at my house by Umbrella. From the initial estimate, to the scheduling, to the work itself, the Umbrella staff were on time, polite, clean, and capable. Vlad made sure to inform me in detail about all of the possible options, including the various prices, so I felt comfortable with the decisions I made. My basement already feels less musty! I would definitely recommend Umbrella for waterproofing jobs.

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Company Response

Mark, thank you very much for your business and for your trust. This means a lot to us. It's a pleasure dealing with you. Sincerely from Vlad at Umbrella Waterproofing & Plumbing Solutions

10/10

This is the second time I've had Navin to work on an electrical project at my home, and I was again very satisfied. I had a lot of substandard wiring in my basement, and Navin went through it all very carefully to update it and bring it up to code. He explained everything to me very carefully when he gave me the estimate, and there were no surprises or added costs when he was finished. I will definitely consult with Navin on any future projects at my house.

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Company Response

Thank you Mark for great review.

10/10

I was very impressed with the recent work that Navin did at my house. He was on time, professional, and clean. He was also very friendly and approachable in answering all of my questions about the work he was doing. I don't have a lot of background knowledge in electrical jobs, so it was nice to learn from him. I had Navin in to work on an outlet and range hood that weren't working. It seemed like a simple job at first, but it became more complicated with the problem turned out to be in the electrical panel. Navin solved this issue efficiently, and even though it took longer than expected, he only charged me for an hour because we had agreed on that ahead of time. I will definitely use NB Electric in the future!

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Company Response

Thank you Mark, for the review. It was a pleasure to meet you and I'm glad you are pleased with my work.

10/10

I hired Stone Selex to put a thin brick veneer on a wall in our dining room (approximately 100 square feet). Lucas, the project manager, responded quickly to my emails and helped my wife and I choose the type and colour of bricks we liked. Adam, the mason, was professional, punctual, and clean. We're really happy with how the wall looks, and we only lost an inch.

1 of 1 people found this review helpful.
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Company Response

Hello Home Renovator, thank you for your review. We are glad to know you are happy with your new interior accent wall in thin brick veneer and the service you received from Lucas and our installers.
Stone Selex Design

10/10

A section of bricks at the front of my house was crumbling. Sam's quote was way below some other masons I contacted. He was very polite, and he completed the work in a timely manner. I am very happy with how it looks now, and I would definitely use Sam again in the future. Thanks!

0 of 1 people found this review helpful.
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10/10

When my cat was stuck in a neighbour's tree for 24 hours, I was at a loss to figure out how to get her down. Joseph was very polite on the telephone when I explained my problem, and he was able to come help me within a few hours. He showed real care for my cat's welfare, and he was able to help her get down safely. I recommend Heritage Tree Care for their animal rescue service.

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